TelusCare
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We use Bing to help analyze which pages on TelusCare Site visitors to the site viewed and to help us target ads to you on other websites.

We use DoubleClick to track how you use TelusCare Site to help us target ads to you on other websites.

We use Facebook Ads to track how you use TelusCare Site and target ads to you on Facebook. For information on how to opt-out of Facebook Ads tracking technologies, click here, or see “Your Choices” below.

We use Google Ads to track our conversion metrics for our search engine marketing campaigns. For more information on opting out of Google advertising tracking technologies, click here, or see “Your Choices” below.

We use LinkedIn Ads to track how you use TelusCare Site and target ads to you on LinkedIn. For information on how to opt-out of LinkedIn tracking technologies, click here, or see “Your Choices” below.

We use Facebook cookies to enable you to share our content with your friends. For information on how to opt-out of Facebook cookies, click here, or see “Your Choices” below.

We use LinkedIn cookies to enable you to share our content with your friends. For information on how to opt-out of LinkedIn tracking technologies, click here, or see “Your Choices” below.

We use Twitter cookies to enable you to share our content with your friends. For information on how to opt-out of Twitter tracking technologies, click here, or see “Your Choices” below.

We use YouTube cookies to enable you to share our content with your friends. For information on how to opt-out of YouTube tracking technologies, click here, or see “Your Choices” below.

When you visit TelusCare website, www.teluscare.com, or TelusCare Service Portal, we and our service providers acting on our behalf automatically collect certain data using tracking technologies like cookies and web beacons. This notice describes what tracking technologies we use and what we use them for. Cookies make it easy and efficient for you to navigate and interact with TelusCare website and TelusCare web-based interface. Some information collected by cookies may be considered personal information in certain jurisdictions. Therefore, this Cookie Policy should be read in conjunction with our Privacy Policy. Google Analytics – We use Google Analytics to help analyze which pages on TelusCare Site visitors to the site viewed. For information on how to opt-out of tracking technologies from Google Analytics, click here and see “Your Choices” below. The above list of third party service provider that place cookies is subject to change and list may not include all such providers at any given time.

A cookie is a piece of data contained in a very small text file that is stored in your browser or elsewhere on your hard drive. Cookies allow TelusCare to identify your device as you navigate through our publicly-accessible website (www.teluscare.com). We also use them to recognize return visitors to TelusCare Site. This helps make navigating and interacting with TelusCare Site and our service portal more efficient, easy, and meaningful. Cookies recognize your device, through your web browser. So, unless you identify yourself specifically to TelusCare, like signing into the website, we don’t know who you are just because you visited TelusCare Site - we just recognize that the user of a particular web browser has visited our site, and we track certain information about that user. TelusCare uses both session and persistent cookies. Session cookies are cookies that disappear from your computer or browser when you turn off your computer. Persistent cookies stay on your computer even after you’ve turned it off. In addition to required and functional cookies, some third parties issue cookies through our Website to serve ads that are relevant to your interests based on your browsing activities. These third parties may also collect your browser history or other information to determine how you reached our Website and the website you visit when you leave our Website. Information gathered through these automated means may be associated with the personal information you previously submitted on our Website. You can opt -out of all types of cookies other than strictly necessary cookies. See “Your Choices” below for more information. However, remember that if you do opt out of cookies, certain parts of TelusCare Site or account portal may not work as intended.

We use web beacons along with cookies to gather data about use of TelusCare Site and Service Portal and interaction with emails from TelusCare. Web beacons are clear electronic images that can recognize certain types of data on your computer, like cookies, when you viewed a particular website tied to the web beacon, and a description of a website tied to the web beacon. For example, we may put web beacons in marketing emails that notify us when you click on a link in the email that directs you to TelusCare Site or one of its pages. We use web beacons to operate and improve the Site and email communications.

When you visit TelusCare Site, Service Portal, or use our products and services, like our APIs, we collect your IP addresses to track and analyze information about the devices that are connecting to our systems and about where those devices are located. For example, we use IP addresses to track which regions visitors to our TelusCare Site or Customers logging into our Service Portal come from and to detect possible fraud.

Various browsers allow a “do not track” (DNT) setting that relies on a technology known as a DNT header, which sends a signal to websites visited by the individual about the individual’s browser DNT setting. At this time, there is no general agreement on how companies like TelusCare should interpret Do Not Track signals. Therefore, TelusCare does not currently commit to respond to DNT signals, whether that signal is received on a computer or on a mobile device. TelusCare does, however, provide meaningful choices to you about the information that is collected through cookies and web beacons—see “Your Cookie Choices” below. We will continue to monitor developments around DNT browser technology and the implementation of a standard.