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Frequently asked questions

Ants Control
Bed Bug Control
Cockroach Control
Fleas Control
Bees Control
Rodents Control
Termites Control
Birds Control
Flies Control
Lizardz Control
Mosquitoes Control
General Pestcontrol
Fumigation
Textiles Pest Control
General Cleaning
Move In Out Cleaning
Deep Cleaning
Curtain Cleaning
Sofa Cleaning
Carpet Cleaning
Water Tank Cleaning
Air Duct Cleaning
Ac Duct Cleaning
Grease Trap Cleaning
Post Constructions Cleaning
House Keeping
Baby Sitting
Individual Health Insurance
Company Group Medical Insurance
Comprehensive Car Insurance
Thirdparty Car Insurance
Mattress Cleaning
Disinfect And Sanitization
Electrical Service
Plumbing Service
Carpentry Service
Handyman Service
Locksmith Service
AC Repair Service
Ac Maintenance Service
Grouting Service
Painting Service
Essential Servicing
Internal/Full Servicing
Annual Maintenance Servicing
On Road
Off Road
Regular Wash
Steam Wash
Interior Wash
Engine Detailing
Car AC Heating Cooling Services
Car Battery Services
Car Security Locking Keys Services
Car Brake Services
Car Windows Windscreen Mirror Services
Car Bodyworks Dents Paints Repairing Services
Car Clutch Gearbox Repairing Services
Car Diagnostics Services
Car Electrical Services
Car Steering Suspension Services
Car Engine Repairing Services
Tyre Wheel Alignment Tracking Services
Car Problems Not Sure Services
Family Medical Insurance
Commercial Car Insurance

When it comes to pest problems in your home, pests are often quick to display destructive tendencies. It’s important to work quickly before things get out of hand. Fortunately, with our help, you can see excellent results after only a couple of days!

Pets have a keen sense of smell, so it’s best to keep them away from any room that’s been treated for fleas, ticks, and other pests. There are certain dangers associated with treating animals, including certain kinds of bacteria or a condition known as sensitivity (a hypersensitive reaction may cause redness or tickling in pets’ feet and/or ears). It’s usually ok to bring your pets back into a room once you feel the area is dry enough but take extra precautions with birds, fish, and reptiles because they’re especially at risk.

Pests are not only a nuisance, but they can also cause structural damage to your home. They are known for damaging properties and leaving behind a trail of potentially dangerous toxic waste that is harmful to pets and humans alike.

Most pest control companies use pesticides called pyrethrin and pyrethroids, including Permethrin. These mimic natural and organic pesticides found in varieties of chrysanthemums. There are also a few other chemicals that are used but sometimes not as common.

Cockroaches are attracted to open foods and dustbins. If you often keep your food without any cover or your dustbin is kept uncovered, it can attract cockroaches.

Cockroaches prefer to live in a warm environment that is between 25 to 30 degrees Celsius.

Cockroaches leave behind a trail of feces which is the obvious indicator of infestation. Depending on the quantity of feces, the level of infestation can be judged.

Without the help of a professional home cockroach control service, cockroaches are hard to get rid of as they have high reproductive potential.

Termites can destroy your furniture, clothing, and even your structure. If you don’t control a termite infestation at the earliest, you might end up spending a lot more in renovation and repair.

To get rid of termites permanently, it is essential for you to opt for professional termite control experts.

The best option for you is to contact the termite pest control services who can help you get rid of termites permanently.

Old and hollow furniture as well as moist corners are an ideal breeding ground for termites. When you opt for residential termite control in dubai services, the experts will thoroughly check your furniture and structures for termite nests.

When it comes to pest problems in your home, pests are often quick to display destructive tendencies. It’s important to work quickly before things get out of hand. Fortunately, with our help, you can see excellent results after only a couple of days!

Pets have a keen sense of smell, so it’s best to keep them away from any room that’s been treated for fleas, ticks, and other pests. There are certain dangers associated with treating animals, including certain kinds of bacteria or a condition known as sensitivity (a hypersensitive reaction may cause redness or tickling in pets’ feet and/or ears). It’s usually ok to bring your pets back into a room once you feel the area is dry enough but take extra precautions with birds, fish, and reptiles because they’re especially at risk.

Pests are not only a nuisance, but they can also cause structural damage to your home. They are known for damaging properties and leaving behind a trail of potentially dangerous toxic waste that is harmful to pets and humans alike.

Most pest control companies use pesticides called pyrethrin and pyrethroids, including Permethrin. These mimic natural and organic pesticides found in varieties of chrysanthemums. There are also a few other chemicals that are used but sometimes not as common.

Cockroaches are attracted to open foods and dustbins. If you often keep your food without any cover or your dustbin is kept uncovered, it can attract cockroaches.

Cockroaches prefer to live in a warm environment that is between 25 to 30 degrees Celsius.

Cockroaches leave behind a trail of feces which is the obvious indicator of infestation. Depending on the quantity of feces, the level of infestation can be judged.

Without the help of a professional home cockroach control service, cockroaches are hard to get rid of as they have high reproductive potential.

Termites can destroy your furniture, clothing, and even your structure. If you don’t control a termite infestation at the earliest, you might end up spending a lot more in renovation and repair.

To get rid of termites permanently, it is essential for you to opt for professional termite control experts.

The best option for you is to contact the termite pest control services who can help you get rid of termites permanently.

Old and hollow furniture as well as moist corners are an ideal breeding ground for termites. When you opt for residential termite control in dubai services, the experts will thoroughly check your furniture and structures for termite nests.

When it comes to pest problems in your home, pests are often quick to display destructive tendencies. It’s important to work quickly before things get out of hand. Fortunately, with our help, you can see excellent results after only a couple of days!

Pets have a keen sense of smell, so it’s best to keep them away from any room that’s been treated for fleas, ticks, and other pests. There are certain dangers associated with treating animals, including certain kinds of bacteria or a condition known as sensitivity (a hypersensitive reaction may cause redness or tickling in pets’ feet and/or ears). It’s usually ok to bring your pets back into a room once you feel the area is dry enough but take extra precautions with birds, fish, and reptiles because they’re especially at risk.

Pests are not only a nuisance, but they can also cause structural damage to your home. They are known for damaging properties and leaving behind a trail of potentially dangerous toxic waste that is harmful to pets and humans alike.

Most pest control companies use pesticides called pyrethrin and pyrethroids, including Permethrin. These mimic natural and organic pesticides found in varieties of chrysanthemums. There are also a few other chemicals that are used but sometimes not as common.

Cockroaches are attracted to open foods and dustbins. If you often keep your food without any cover or your dustbin is kept uncovered, it can attract cockroaches.

Cockroaches prefer to live in a warm environment that is between 25 to 30 degrees Celsius.

Cockroaches leave behind a trail of feces which is the obvious indicator of infestation. Depending on the quantity of feces, the level of infestation can be judged.

Without the help of a professional home cockroach control service, cockroaches are hard to get rid of as they have high reproductive potential.

Termites can destroy your furniture, clothing, and even your structure. If you don’t control a termite infestation at the earliest, you might end up spending a lot more in renovation and repair.

To get rid of termites permanently, it is essential for you to opt for professional termite control experts.

The best option for you is to contact the termite pest control services who can help you get rid of termites permanently.

Old and hollow furniture as well as moist corners are an ideal breeding ground for termites. When you opt for residential termite control in dubai services, the experts will thoroughly check your furniture and structures for termite nests.

When it comes to pest problems in your home, pests are often quick to display destructive tendencies. It’s important to work quickly before things get out of hand. Fortunately, with our help, you can see excellent results after only a couple of days!

Pets have a keen sense of smell, so it’s best to keep them away from any room that’s been treated for fleas, ticks, and other pests. There are certain dangers associated with treating animals, including certain kinds of bacteria or a condition known as sensitivity (a hypersensitive reaction may cause redness or tickling in pets’ feet and/or ears). It’s usually ok to bring your pets back into a room once you feel the area is dry enough but take extra precautions with birds, fish, and reptiles because they’re especially at risk.

Pests are not only a nuisance, but they can also cause structural damage to your home. They are known for damaging properties and leaving behind a trail of potentially dangerous toxic waste that is harmful to pets and humans alike.

Most pest control companies use pesticides called pyrethrin and pyrethroids, including Permethrin. These mimic natural and organic pesticides found in varieties of chrysanthemums. There are also a few other chemicals that are used but sometimes not as common.

Cockroaches are attracted to open foods and dustbins. If you often keep your food without any cover or your dustbin is kept uncovered, it can attract cockroaches.

Cockroaches prefer to live in a warm environment that is between 25 to 30 degrees Celsius.

Cockroaches leave behind a trail of feces which is the obvious indicator of infestation. Depending on the quantity of feces, the level of infestation can be judged.

Without the help of a professional home cockroach control service, cockroaches are hard to get rid of as they have high reproductive potential.

Termites can destroy your furniture, clothing, and even your structure. If you don’t control a termite infestation at the earliest, you might end up spending a lot more in renovation and repair.

To get rid of termites permanently, it is essential for you to opt for professional termite control experts.

The best option for you is to contact the termite pest control services who can help you get rid of termites permanently.

Old and hollow furniture as well as moist corners are an ideal breeding ground for termites. When you opt for residential termite control in dubai services, the experts will thoroughly check your furniture and structures for termite nests.

When it comes to pest problems in your home, pests are often quick to display destructive tendencies. It’s important to work quickly before things get out of hand. Fortunately, with our help, you can see excellent results after only a couple of days!

Pets have a keen sense of smell, so it’s best to keep them away from any room that’s been treated for fleas, ticks, and other pests. There are certain dangers associated with treating animals, including certain kinds of bacteria or a condition known as sensitivity (a hypersensitive reaction may cause redness or tickling in pets’ feet and/or ears). It’s usually ok to bring your pets back into a room once you feel the area is dry enough but take extra precautions with birds, fish, and reptiles because they’re especially at risk.

Pests are not only a nuisance, but they can also cause structural damage to your home. They are known for damaging properties and leaving behind a trail of potentially dangerous toxic waste that is harmful to pets and humans alike.

Most pest control companies use pesticides called pyrethrin and pyrethroids, including Permethrin. These mimic natural and organic pesticides found in varieties of chrysanthemums. There are also a few other chemicals that are used but sometimes not as common.

Cockroaches are attracted to open foods and dustbins. If you often keep your food without any cover or your dustbin is kept uncovered, it can attract cockroaches.

Cockroaches prefer to live in a warm environment that is between 25 to 30 degrees Celsius.

Cockroaches leave behind a trail of feces which is the obvious indicator of infestation. Depending on the quantity of feces, the level of infestation can be judged.

Without the help of a professional home cockroach control service, cockroaches are hard to get rid of as they have high reproductive potential.

Termites can destroy your furniture, clothing, and even your structure. If you don’t control a termite infestation at the earliest, you might end up spending a lot more in renovation and repair.

To get rid of termites permanently, it is essential for you to opt for professional termite control experts.

The best option for you is to contact the termite pest control services who can help you get rid of termites permanently.

Old and hollow furniture as well as moist corners are an ideal breeding ground for termites. When you opt for residential termite control in dubai services, the experts will thoroughly check your furniture and structures for termite nests.

When it comes to pest problems in your home, pests are often quick to display destructive tendencies. It’s important to work quickly before things get out of hand. Fortunately, with our help, you can see excellent results after only a couple of days!

Pets have a keen sense of smell, so it’s best to keep them away from any room that’s been treated for fleas, ticks, and other pests. There are certain dangers associated with treating animals, including certain kinds of bacteria or a condition known as sensitivity (a hypersensitive reaction may cause redness or tickling in pets’ feet and/or ears). It’s usually ok to bring your pets back into a room once you feel the area is dry enough but take extra precautions with birds, fish, and reptiles because they’re especially at risk.

Pests are not only a nuisance, but they can also cause structural damage to your home. They are known for damaging properties and leaving behind a trail of potentially dangerous toxic waste that is harmful to pets and humans alike.

Most pest control companies use pesticides called pyrethrin and pyrethroids, including Permethrin. These mimic natural and organic pesticides found in varieties of chrysanthemums. There are also a few other chemicals that are used but sometimes not as common.

Cockroaches are attracted to open foods and dustbins. If you often keep your food without any cover or your dustbin is kept uncovered, it can attract cockroaches.

Cockroaches prefer to live in a warm environment that is between 25 to 30 degrees Celsius.

Cockroaches leave behind a trail of feces which is the obvious indicator of infestation. Depending on the quantity of feces, the level of infestation can be judged.

Without the help of a professional home cockroach control service, cockroaches are hard to get rid of as they have high reproductive potential.

Termites can destroy your furniture, clothing, and even your structure. If you don’t control a termite infestation at the earliest, you might end up spending a lot more in renovation and repair.

To get rid of termites permanently, it is essential for you to opt for professional termite control experts.

The best option for you is to contact the termite pest control services who can help you get rid of termites permanently.

Old and hollow furniture as well as moist corners are an ideal breeding ground for termites. When you opt for residential termite control in dubai services, the experts will thoroughly check your furniture and structures for termite nests.

When it comes to pest problems in your home, pests are often quick to display destructive tendencies. It’s important to work quickly before things get out of hand. Fortunately, with our help, you can see excellent results after only a couple of days!

Pets have a keen sense of smell, so it’s best to keep them away from any room that’s been treated for fleas, ticks, and other pests. There are certain dangers associated with treating animals, including certain kinds of bacteria or a condition known as sensitivity (a hypersensitive reaction may cause redness or tickling in pets’ feet and/or ears). It’s usually ok to bring your pets back into a room once you feel the area is dry enough but take extra precautions with birds, fish, and reptiles because they’re especially at risk.

Pests are not only a nuisance, but they can also cause structural damage to your home. They are known for damaging properties and leaving behind a trail of potentially dangerous toxic waste that is harmful to pets and humans alike.

Most pest control companies use pesticides called pyrethrin and pyrethroids, including Permethrin. These mimic natural and organic pesticides found in varieties of chrysanthemums. There are also a few other chemicals that are used but sometimes not as common.

Cockroaches are attracted to open foods and dustbins. If you often keep your food without any cover or your dustbin is kept uncovered, it can attract cockroaches.

Cockroaches prefer to live in a warm environment that is between 25 to 30 degrees Celsius.

Cockroaches leave behind a trail of feces which is the obvious indicator of infestation. Depending on the quantity of feces, the level of infestation can be judged.

Without the help of a professional home cockroach control service, cockroaches are hard to get rid of as they have high reproductive potential.

Termites can destroy your furniture, clothing, and even your structure. If you don’t control a termite infestation at the earliest, you might end up spending a lot more in renovation and repair.

To get rid of termites permanently, it is essential for you to opt for professional termite control experts.

The best option for you is to contact the termite pest control services who can help you get rid of termites permanently.

Old and hollow furniture as well as moist corners are an ideal breeding ground for termites. When you opt for residential termite control in dubai services, the experts will thoroughly check your furniture and structures for termite nests.

When it comes to pest problems in your home, pests are often quick to display destructive tendencies. It’s important to work quickly before things get out of hand. Fortunately, with our help, you can see excellent results after only a couple of days!

Pets have a keen sense of smell, so it’s best to keep them away from any room that’s been treated for fleas, ticks, and other pests. There are certain dangers associated with treating animals, including certain kinds of bacteria or a condition known as sensitivity (a hypersensitive reaction may cause redness or tickling in pets’ feet and/or ears). It’s usually ok to bring your pets back into a room once you feel the area is dry enough but take extra precautions with birds, fish, and reptiles because they’re especially at risk.

Pests are not only a nuisance, but they can also cause structural damage to your home. They are known for damaging properties and leaving behind a trail of potentially dangerous toxic waste that is harmful to pets and humans alike.

Most pest control companies use pesticides called pyrethrin and pyrethroids, including Permethrin. These mimic natural and organic pesticides found in varieties of chrysanthemums. There are also a few other chemicals that are used but sometimes not as common.

Cockroaches are attracted to open foods and dustbins. If you often keep your food without any cover or your dustbin is kept uncovered, it can attract cockroaches.

Cockroaches prefer to live in a warm environment that is between 25 to 30 degrees Celsius.

Cockroaches leave behind a trail of feces which is the obvious indicator of infestation. Depending on the quantity of feces, the level of infestation can be judged.

Without the help of a professional home cockroach control service, cockroaches are hard to get rid of as they have high reproductive potential.

Termites can destroy your furniture, clothing, and even your structure. If you don’t control a termite infestation at the earliest, you might end up spending a lot more in renovation and repair.

To get rid of termites permanently, it is essential for you to opt for professional termite control experts.

The best option for you is to contact the termite pest control services who can help you get rid of termites permanently.

Old and hollow furniture as well as moist corners are an ideal breeding ground for termites. When you opt for residential termite control in dubai services, the experts will thoroughly check your furniture and structures for termite nests.

When it comes to pest problems in your home, pests are often quick to display destructive tendencies. It’s important to work quickly before things get out of hand. Fortunately, with our help, you can see excellent results after only a couple of days!

Pets have a keen sense of smell, so it’s best to keep them away from any room that’s been treated for fleas, ticks, and other pests. There are certain dangers associated with treating animals, including certain kinds of bacteria or a condition known as sensitivity (a hypersensitive reaction may cause redness or tickling in pets’ feet and/or ears). It’s usually ok to bring your pets back into a room once you feel the area is dry enough but take extra precautions with birds, fish, and reptiles because they’re especially at risk.

Pests are not only a nuisance, but they can also cause structural damage to your home. They are known for damaging properties and leaving behind a trail of potentially dangerous toxic waste that is harmful to pets and humans alike.

Most pest control companies use pesticides called pyrethrin and pyrethroids, including Permethrin. These mimic natural and organic pesticides found in varieties of chrysanthemums. There are also a few other chemicals that are used but sometimes not as common.

Cockroaches are attracted to open foods and dustbins. If you often keep your food without any cover or your dustbin is kept uncovered, it can attract cockroaches.

Cockroaches prefer to live in a warm environment that is between 25 to 30 degrees Celsius.

Cockroaches leave behind a trail of feces which is the obvious indicator of infestation. Depending on the quantity of feces, the level of infestation can be judged.

Without the help of a professional home cockroach control service, cockroaches are hard to get rid of as they have high reproductive potential.

Termites can destroy your furniture, clothing, and even your structure. If you don’t control a termite infestation at the earliest, you might end up spending a lot more in renovation and repair.

To get rid of termites permanently, it is essential for you to opt for professional termite control experts.

The best option for you is to contact the termite pest control services who can help you get rid of termites permanently.

Old and hollow furniture as well as moist corners are an ideal breeding ground for termites. When you opt for residential termite control in dubai services, the experts will thoroughly check your furniture and structures for termite nests.

When it comes to pest problems in your home, pests are often quick to display destructive tendencies. It’s important to work quickly before things get out of hand. Fortunately, with our help, you can see excellent results after only a couple of days!

Pets have a keen sense of smell, so it’s best to keep them away from any room that’s been treated for fleas, ticks, and other pests. There are certain dangers associated with treating animals, including certain kinds of bacteria or a condition known as sensitivity (a hypersensitive reaction may cause redness or tickling in pets’ feet and/or ears). It’s usually ok to bring your pets back into a room once you feel the area is dry enough but take extra precautions with birds, fish, and reptiles because they’re especially at risk.

Pests are not only a nuisance, but they can also cause structural damage to your home. They are known for damaging properties and leaving behind a trail of potentially dangerous toxic waste that is harmful to pets and humans alike.

Most pest control companies use pesticides called pyrethrin and pyrethroids, including Permethrin. These mimic natural and organic pesticides found in varieties of chrysanthemums. There are also a few other chemicals that are used but sometimes not as common.

Cockroaches are attracted to open foods and dustbins. If you often keep your food without any cover or your dustbin is kept uncovered, it can attract cockroaches.

Cockroaches prefer to live in a warm environment that is between 25 to 30 degrees Celsius.

Cockroaches leave behind a trail of feces which is the obvious indicator of infestation. Depending on the quantity of feces, the level of infestation can be judged.

Without the help of a professional home cockroach control service, cockroaches are hard to get rid of as they have high reproductive potential.

Termites can destroy your furniture, clothing, and even your structure. If you don’t control a termite infestation at the earliest, you might end up spending a lot more in renovation and repair.

To get rid of termites permanently, it is essential for you to opt for professional termite control experts.

The best option for you is to contact the termite pest control services who can help you get rid of termites permanently.

Old and hollow furniture as well as moist corners are an ideal breeding ground for termites. When you opt for residential termite control in dubai services, the experts will thoroughly check your furniture and structures for termite nests.

When it comes to pest problems in your home, pests are often quick to display destructive tendencies. It’s important to work quickly before things get out of hand. Fortunately, with our help, you can see excellent results after only a couple of days!

Pets have a keen sense of smell, so it’s best to keep them away from any room that’s been treated for fleas, ticks, and other pests. There are certain dangers associated with treating animals, including certain kinds of bacteria or a condition known as sensitivity (a hypersensitive reaction may cause redness or tickling in pets’ feet and/or ears). It’s usually ok to bring your pets back into a room once you feel the area is dry enough but take extra precautions with birds, fish, and reptiles because they’re especially at risk.

Pests are not only a nuisance, but they can also cause structural damage to your home. They are known for damaging properties and leaving behind a trail of potentially dangerous toxic waste that is harmful to pets and humans alike.

Most pest control companies use pesticides called pyrethrin and pyrethroids, including Permethrin. These mimic natural and organic pesticides found in varieties of chrysanthemums. There are also a few other chemicals that are used but sometimes not as common.

Cockroaches are attracted to open foods and dustbins. If you often keep your food without any cover or your dustbin is kept uncovered, it can attract cockroaches.

Cockroaches prefer to live in a warm environment that is between 25 to 30 degrees Celsius.

Cockroaches leave behind a trail of feces which is the obvious indicator of infestation. Depending on the quantity of feces, the level of infestation can be judged.

Without the help of a professional home cockroach control service, cockroaches are hard to get rid of as they have high reproductive potential.

Termites can destroy your furniture, clothing, and even your structure. If you don’t control a termite infestation at the earliest, you might end up spending a lot more in renovation and repair.

To get rid of termites permanently, it is essential for you to opt for professional termite control experts.

The best option for you is to contact the termite pest control services who can help you get rid of termites permanently.

Old and hollow furniture as well as moist corners are an ideal breeding ground for termites. When you opt for residential termite control in dubai services, the experts will thoroughly check your furniture and structures for termite nests.

When it comes to pest problems in your home, pests are often quick to display destructive tendencies. It’s important to work quickly before things get out of hand. Fortunately, with our help, you can see excellent results after only a couple of days!

Pets have a keen sense of smell, so it’s best to keep them away from any room that’s been treated for fleas, ticks, and other pests. There are certain dangers associated with treating animals, including certain kinds of bacteria or a condition known as sensitivity (a hypersensitive reaction may cause redness or tickling in pets’ feet and/or ears). It’s usually ok to bring your pets back into a room once you feel the area is dry enough but take extra precautions with birds, fish, and reptiles because they’re especially at risk.

Pests are not only a nuisance, but they can also cause structural damage to your home. They are known for damaging properties and leaving behind a trail of potentially dangerous toxic waste that is harmful to pets and humans alike.

Most pest control companies use pesticides called pyrethrin and pyrethroids, including Permethrin. These mimic natural and organic pesticides found in varieties of chrysanthemums. There are also a few other chemicals that are used but sometimes not as common.

Cockroaches are attracted to open foods and dustbins. If you often keep your food without any cover or your dustbin is kept uncovered, it can attract cockroaches.

Cockroaches prefer to live in a warm environment that is between 25 to 30 degrees Celsius.

Cockroaches leave behind a trail of feces which is the obvious indicator of infestation. Depending on the quantity of feces, the level of infestation can be judged.

Without the help of a professional home cockroach control service, cockroaches are hard to get rid of as they have high reproductive potential.

Termites can destroy your furniture, clothing, and even your structure. If you don’t control a termite infestation at the earliest, you might end up spending a lot more in renovation and repair.

To get rid of termites permanently, it is essential for you to opt for professional termite control experts.

The best option for you is to contact the termite pest control services who can help you get rid of termites permanently.

Old and hollow furniture as well as moist corners are an ideal breeding ground for termites. When you opt for residential termite control in dubai services, the experts will thoroughly check your furniture and structures for termite nests.

When it comes to pest problems in your home, pests are often quick to display destructive tendencies. It’s important to work quickly before things get out of hand. Fortunately, with our help, you can see excellent results after only a couple of days!

Pets have a keen sense of smell, so it’s best to keep them away from any room that’s been treated for fleas, ticks, and other pests. There are certain dangers associated with treating animals, including certain kinds of bacteria or a condition known as sensitivity (a hypersensitive reaction may cause redness or tickling in pets’ feet and/or ears). It’s usually ok to bring your pets back into a room once you feel the area is dry enough but take extra precautions with birds, fish, and reptiles because they’re especially at risk.

Pests are not only a nuisance, but they can also cause structural damage to your home. They are known for damaging properties and leaving behind a trail of potentially dangerous toxic waste that is harmful to pets and humans alike.

Most pest control companies use pesticides called pyrethrin and pyrethroids, including Permethrin. These mimic natural and organic pesticides found in varieties of chrysanthemums. There are also a few other chemicals that are used but sometimes not as common.

Cockroaches are attracted to open foods and dustbins. If you often keep your food without any cover or your dustbin is kept uncovered, it can attract cockroaches.

Cockroaches prefer to live in a warm environment that is between 25 to 30 degrees Celsius.

Cockroaches leave behind a trail of feces which is the obvious indicator of infestation. Depending on the quantity of feces, the level of infestation can be judged.

Without the help of a professional home cockroach control service, cockroaches are hard to get rid of as they have high reproductive potential.

Termites can destroy your furniture, clothing, and even your structure. If you don’t control a termite infestation at the earliest, you might end up spending a lot more in renovation and repair.

To get rid of termites permanently, it is essential for you to opt for professional termite control experts.

The best option for you is to contact the termite pest control services who can help you get rid of termites permanently.

Old and hollow furniture as well as moist corners are an ideal breeding ground for termites. When you opt for residential termite control in dubai services, the experts will thoroughly check your furniture and structures for termite nests.

When it comes to pest problems in your home, pests are often quick to display destructive tendencies. It’s important to work quickly before things get out of hand. Fortunately, with our help, you can see excellent results after only a couple of days!

Pets have a keen sense of smell, so it’s best to keep them away from any room that’s been treated for fleas, ticks, and other pests. There are certain dangers associated with treating animals, including certain kinds of bacteria or a condition known as sensitivity (a hypersensitive reaction may cause redness or tickling in pets’ feet and/or ears). It’s usually ok to bring your pets back into a room once you feel the area is dry enough but take extra precautions with birds, fish, and reptiles because they’re especially at risk.

Pests are not only a nuisance, but they can also cause structural damage to your home. They are known for damaging properties and leaving behind a trail of potentially dangerous toxic waste that is harmful to pets and humans alike.

Most pest control companies use pesticides called pyrethrin and pyrethroids, including Permethrin. These mimic natural and organic pesticides found in varieties of chrysanthemums. There are also a few other chemicals that are used but sometimes not as common.

Cockroaches are attracted to open foods and dustbins. If you often keep your food without any cover or your dustbin is kept uncovered, it can attract cockroaches.

Cockroaches prefer to live in a warm environment that is between 25 to 30 degrees Celsius.

Cockroaches leave behind a trail of feces which is the obvious indicator of infestation. Depending on the quantity of feces, the level of infestation can be judged.

Without the help of a professional home cockroach control service, cockroaches are hard to get rid of as they have high reproductive potential.

Termites can destroy your furniture, clothing, and even your structure. If you don’t control a termite infestation at the earliest, you might end up spending a lot more in renovation and repair.

To get rid of termites permanently, it is essential for you to opt for professional termite control experts.

The best option for you is to contact the termite pest control services who can help you get rid of termites permanently.

Old and hollow furniture as well as moist corners are an ideal breeding ground for termites. When you opt for residential termite control in dubai services, the experts will thoroughly check your furniture and structures for termite nests.

A. TelusCare gives you a chance to compare and choose from the best cleaning service providers in without a pause on one portal. Simply select the type of service and location, premises, schedule and hit calculate tab to get rates and the offers from various cleaning companies with real-time availability.

Yes, you can choose from office, warehouse and own company premises from the types of premises section to book for commercial cleaning services in . TelusCare helps you book reliable and professional cleaning services for both home and office.

Absolutely! You can certainly provide the keys of your house to the maid and leave the house stress free to focus on your personal agenda. However, we earnestly suggest that for your first house cleaning service, you should be present at home and guide the maid on your fundamental focus areas, along with giving her a full tour of the house. For subsequent cleaning bookings, you may either provide her the set of keys, which we take full responsibility and accountability of, or leave the keys under the mat or with the security personnel. In case when you are not present at home, we can always collect the payment at a later point, should you be a regular weekly or bi-weekly customer.

For any important info related to your service such as allergies or skin sensitivity to standard cleaning products please reach out to provider through Contact Provider button on your order page.

We shall provide the details of the babysitters/ nannies like name, photo, ID copies once the service has been confirmed.

You can reserve a Babysitters/ Nannies by calling the company directly or speaking with our team that you are confirming a booking.

Once your request is reviewed, you will receive an email with your Babysitters / Nannies profile and instructions. Then we will send you the invoice to provide the payment. Once payment is received, you will receive a confirmation email with the receipt and Babysitters / Nannies profile and details.

It is always our preference to book the same Babysitters/ Nannies. Please provide all of the dates and times with as much notice as possible so that the same Babysitters/ Nannies can be arranged. We will do our best to choose a Babysitters/ Nannies that generally has availability during those times however, we can never guarantee that the same staff will always be available specially when the Babysitters/ Nannies is sick or having an emergency.

We are able to accommodate most last-minute requests. We can usually have a Babysitters/ Nannies to your home, hotel or event within the allowance of 1.5 to 2 hours. There are additional fees when booking a Babysitters/ Nannies at the last minute. And we require a booking of minimum 6 hours, lesser than 6 hours will not accommodate a last minute request.

Your Babysitters/ Nannies will already have a description of your general expectations based on the information provided at the time of reservation. She will have a registration form for you to complete with your detailed expectations. It is also recommended to have your instructions and requests written or printed out for the Babysitters/ Nannies prior to her arrival. Please be detailed and remember that each family is different. We recommend scheduling the Babysitters/ Nannies to arrive at least 15 minutes before you have to leave to review and familiarize the Babysitters/ Nannies with your instructions.

Your Babysitters/ Nannies will bring a book or quietly work to do while the children are sleeping or napping. If you are in a hotel room, the Babysitters/ Nannies will sit quietly and until you arrive. TelusCare provides child care services only. Baby sitters will not clean nor do any domestic work outside of cleanup from the time they have spent with the children during the reservation.

Your Babysitters/ Nannies will bring a book or quietly work to do while the children are sleeping or napping. If you are in a hotel room, the Babysitters/ Nannies will sit quietly and until you arrive. TelusCare provides child care services only. Baby sitters will not clean nor do any domestic work outside of cleanup from the time they have spent with the children during the reservation. Please refer the duties and responsibilities of the Babysitter. Note that the Babysitters are assigned specially for the Baby like newborn/ infants/ toddlers and in a Live Out basis or as per booking. And the Nannies is assigned to do the mix of small house hold while they look after older kids either they are booked to Live Out or as per booking. Please refer on our services. All details are mentioned how you will get your very own Live out Baby sitter or Live out Nanny.

We value your referrals more than anything and will always make sure that your referrals are treated with the utmost priority and respect. However, please keep in mind that you have signed a contract that indicates you will not share your Babysitters/ Nannies phone number or personal information with any third party. This is for the safety of the staffs and to ensure the highest quality of services for your family. Note that the Babysitters are assigned specially for the Baby like newborn/ infants/ toddlers and in a Live Out basis or as per booking. And the Nannies is assigned to do the mix of small house hold while they look after older kids either they are booked to Live Out or as per booking. Please refer on our services. All details are mentioned how you will get your very own Live out Baby sitter or Live out Nanny.

Reservations must be booked directly with TelusCare only.

Babysitters will bring their own food. But, we strongly encourage providing a meal for your Babysitters/ Nannies. If your reservation is 8 hours or more, you are required to provide at least one meal for your Babysitters/ Nannies.

We are not giving medication, supervise medications or allow anyone not pre authorized by the client into the home or hotel room. In case of any fever or some viral causing sickness, we are only allowed to give when the Parent are away and needs to give the Medicine to ease the Fever, However we needs to be supervised and needs the Authorization from the parents with advise of the Pediatrician or Doctor

All our Babysitters/ Nannies are trained and responsible. Whenever they fall sick, or experienced some signs of fever, cough, colds or any sickness they notify us at the earliest and immediately we will send a replacement with the same caliber that matches your preference. The staff will do a short hand over of your Baby’s routine and preferences.

Invoices can be get in our system. You can pay through Cash, Debit Card, Credit Card, Bank transfer to TelusCare Company Account or to the service provider.

There is a difference between a nanny and a babysitter. While both play a role in supervising and caring for children when parents are away, a nanny is a daily fixture. Nannies will provide housework and are very involved in the children’s lives. Babysitters are short-term caretakers who are typically hired to watch the children for a set period. Babysitters often stay with children while their parents go on a date, or meet the children after-school if the parent has an appointment.

One of our most popular services is bi-weekly housekeeping (every two weeks). This may be the best option if you have a large family or several pets. Weekly cleaning is a better option if you entertain often, and they may need your home to always look its best.

Residential cleaning companies usually provide all their own cleaning supplies and equipment. This is because they are experts in the best use of their products, and they know that each customer has different needs. They have an entire catalog of items, each designed to get a specific job done safely and effectively.

Since we’re a comprehensive cleaning service for residential, commercial, and industrial properties, we understand that fixing accidentally damaged blinds after a house has been cleaned is probably not something you want to deal with. That’s why our maid service teams take any incidents seriously and notify us immediately so “we can make it right,” as our motto says. All of this is detailed in the form of both written notes left after cleaning, and phone calls made afterward to inform us of the damage sustained on the premises.

If something does go wrong, do let us know that you’re not happy. Our cleaning service values any feedback from our customers. Please describe to your cleaner the situation and let them know that our cleaning service did not meet your expectations, and we will come back to fix the issue at their earliest convenience.

Sanitizing is the process of applying chemicals or heat to remove germs from surfaces in order to reduce the risk of illness. Some things we sanitize include countertops, toys, and cutting boards, according to the Environmental Protection Agency (EPA). Disinfecting goes a step further than sanitizing something by killing viruses and bacteria with chemical agents.

The entire service will take about 1-2 hours, depending on the size of the premises. It is advisable that no person or pet enters the disinfected area for at least one (1) hour after our service has been rendered. The technicians who work to provide you with this particular service should enter wearing protective gear like shoe covers and a mask or a respirator. The rooms within your home should also be vacuumed prior to this being performed as well to remove as much dust and debris from your floors, carpets, and furniture as possible otherwise, the treatment may not be able to penetrate deep enough into your material to fully eliminate all traces of harmful bacteria.

High level: they come in contact with the mucous membrane. Intermediate level: some of the items will come in contact with the mucous membrane, and others are semicritical but do not come into contact with the mucous membrane. Lowest level: these items do not come in contact with either the mucous membrane or intact skin.

High level: they come in contact with the mucous membrane. Intermediate level: some of the items will come in contact with the mucous membrane, and others are semi-critical but do not come into contact with the mucous membrane. Lowest level: these items do not come in contact with either the mucous membrane or intact skin.

Depending on your usage your sofa needs to be clean. If your sofa is heavily used, for example it is in a commercial place, then cleaning it twice a year is necessary. For residential sofas, once a year is enough according to the best professional sofa cleaners.

Anything that you use on a daily basis needs to be clean not only for dust and dirt but for germs too.

All our professional sofa cleaning services providers use chemical free or mild chemical infused sofa cleaning liquids that doesn’t harm your sofa fabric and also not harmful to the environment.

Deep cleaning is necessary to make sure that every corner of your house is thoroughly cleaned. Moreover, it also helps your home look more attractive.

Deep cleaning is needed every two months at least to make sure that your home is free of any germs.

Our deep cleaning companies in Dubai need around 6-8 hours for a 3bhk house.

If your appointment falls on a holiday, we will speak to you & update you in advance as per the situation.

If you are booking a house cleaning session with materials, then you can enjoy utmost peace of mind and require no materials to be handed over to the maid. Our maid will carry all the key cleaning materials to ensure that you have a perfectly clean house. In case you do not want the maid to carry cleaning materials, we would request you to provide us the following cleaning items: • Vacuum cleaner • Cleaning equipment (mop & bucket, broom, dust brush & pan) • Multi-purpose Cleaning Spray • Cleaning products (toilet cleaners, general purpose cleaners, glass cleaners, detergents and grease solvents) • Sponges • Floor Cleaner • Duster (or dusting cloths of your choice) • Bleach • Lime scale Remover • Cleaning Cloths* (One each for – 1. Bathroom 2. Toilet 3. Kitchen 4. Other surfaces) • Furniture Polish*

• General dusting and mopping of accessible areas inside the house • Kitchen cleaning, trash removal and vessel washing • Linens changing and making up the beds • Bathroom cleaning • Interior window cleaning Home cleaning services include general cleaning tasks such as dusting, sweeping, vacuuming, mopping, dishes, and tidying up. They will also make the bed, do laundry, and iron your clothes if required. In addition to these tasks, our professional cleaners will also clean toilets, counters, bathtubs, showers, and kitchen appliances such as stovetops and fridges. If you have a patio or balcony, those will be thoroughly cleaned too along with interior windows. Our cleaners can also help you with basic organizing of your closets and kitchen cupboards.

• Vacuum cleaner • Cleaning equipment (mop & bucket, broom, dust brush & pan) • Multi-purpose Cleaning Spray • Cleaning products (toilet cleaners, general purpose cleaners, glass cleaners, detergents and grease solvents) • Sponges • Floor Cleaner • Duster (or dusting cloths of your choice) • Bleach • Lime scale Remover • Cleaning Cloths* (One each for – 1. Bathroom 2. Toilet 3. Kitchen 4. Other surfaces) • Furniture Polish*

If you need to change the scope of work or add extra materials/parts to fulfill your request, please discuss the changes and the additional amount required with the service provider/ TelusCare then Pay them the Total amount including additional amount after the service is completed.

Please contact us by writing us an email.

• All regular house cleaning tasks • Kitchen floor and walls tiles steam cleaning • Bathroom floor and walls tiles steam cleaning • Balcony rail and area cleaning • Cleaning doors and the inside of cabinets and drawers

Estimated time will depend in the premise area that need to be cleaned.

To move any kind of heavy furniture.

• For unoccupied premises, our deep cleaning service includes: • Dust/damp-wipe all doors and switches • Bathrooms and toilets: scrub floors, tiled walls, sanitary wares and fittings, clean mirrors • Kitchen: scrub floors, tiled walls, sink and worktops surfaces, wipe cabinets • Clean balcony and damp-wipe handrails • Clean A/C vents and skirting • Wash internal windows and frames • Scrub the hard floor in all the rooms

• Steam cleaning of kitchen walls tiles and floor • Cleaning of windows, ceiling and exhaust fans • Removal of dirt, grease and grime • Cleaning of gas hobs or burners and chimney hoods • Internal and external cleaning of storage cabinets • Cleaning of sink and washing zone • Cleaning of all stainless steel and chrome fittings • External cleaning of kitchen appliances

We will do everything possible to remove your stain, but there is a possibility it may not come out.

The cleaning team will bring the below listed materials: 1. heavy duty vacuums, 2. steam machines, 3. mops, 4. Clothes, 5. Cleaning soap and detergents for dishes, floors, glass, wooden surfaces and toilets.

None. All of our cleaning products are green. You can be sure that our cleaning services are safe for your children and pets.

No, deep cleaning service does not include floor scrubbing. Please book a Move In or Move Out service, if you require a deep cleaning service with the addition of floor scrubbing machines.

No, this service does not include cleaning or washing of your walls, or window exteriors.

Deep cleaning service includes a more detailed cleaning, touching more areas of the home such as cleaning behind appliances. Plus additional tasks such as washing of interior windows, bathroom and kitchen steam cleaning, cleaning of cabinets, drawers, doors, and AC vents etc.

For any important info related to your service such as allergies or skin sensitivity to standard cleaning products please reach out to TelusCare Support Team.

If you need to change the scope of work or add extra materials/parts to fulfill your request, please discuss the changes and the additional amount required with the service provider/ TelusCare then Pay them the Total amount including additional amount after the service is completed.

• Removal of dirt, debris and dust through dry vacuuming • Removal of stains and odors through wet vacuuming

Estimated time for this service is 2 hours per carpet. Please let the furniture dry for 24 hours after the service completion.

Yes. We can come and collect from you and return afterwards.

The pro will bring a specialized machine and carpet cleaning solutions.

In most cases your carpet will be dry in 3-6 hours. However this depends on the temperature in the room and the density of the fiber. Opening windows and increasing the heating will speed this process up.

We will do everything possible to remove your stain, but there is a possibility it may not come out.

For any important info related to your service such as allergies or skin sensitivity to standard cleaning products please reach out to provider through Contact Provider button on your order page.

We have a very high success rate in removing all spots and stains; however, we cannot give a guarantee. Our ability to remove stains and spots will depend on several factors including the nature of the spot and stain, how long it has been on the FABRIC and what cleaning chemicals have already been tried on. Usually the longer the spot and stains remained on the fabric, the harder it is to get them out. Also, the more chemicals already been tried on the fabric the more difficult it is for us to remove the spots.

None. All of our cleaning products are green. You can be sure that our cleaning services are safe for your children and pets.

• Removal of dirt, debris and dust through dry vacuuming • Removal of stains and odors through wet vacuuming • Ironing using a steam machine if required

Estimated time for this service is up to 1 hour per curtain. Please let the furniture dry for 24 hours after the service completion.

An average pair of curtains takes between 15 to 30mins to clean. An average blind takes between 10 to 20mins to clean.

Yes. All processes include both sides of curtains and blinds.

We will do everything possible to remove your stain, but there is a possibility it may not come out.

We will require electricity from you. It would also help if you could make sure our access to the curtains or blinds is clear and any items from the window seals have been removed.

No, the team will thoroughly clean the curtains while they are hung. Decorative curtains are given at most care to clean/sanitize without affecting the positions

For any important info related to your service such as allergies or skin sensitivity to standard cleaning products please reach out to TelusCare Support Team.

If you need to change the scope of work or add extra materials/parts to fulfill your request, please discuss the changes and the additional amount required with the service provider/ TelusCare then Pay them the Total amount including additional amount after the service is completed.

• Removal of dirt, debris and dust through dry vacuuming • Removal of stains and odors through wet vacuuming

Estimated time for the service is up to 2 hours per unit. Please let the mattress dry for 24 hours after the service completion.

All sweat, bacteria and dust mites live in your mattress and if you don’t clean it often it can lead to health-related problems.

Yes. It doesn’t matter how a new mattress is, it will collect an average of 2 million dust mites and other impurities within 6 months of use. Also, older mattresses can be restored to make them 100% healthy to sleep on after performing our treatment.

Yes. Our UVc device is equivalent to 48 hours of natural outdoor purification system of the sun and destroys microbes and bacteria that are causing bad odors.

We recommend having your mattress sanitized and your rugs and upholstery cleaned every 6 months. This should be increased to every 3 months if you or a member of your family suffers from asthma or dust mite allergies.

Domestic vacuums do not have the power to reach deep inside a mattress where dust mites and their faeces can go. Also, this will not adequately remove soils from your carpet. Try us to see and feel the difference!

A. If living in, i. private room and board, including private bath ii. Paid holidays, and four weeks of paid vacation per year iii. Use of vehicle, if driving is required iv. Home environment free of all safety and health hazards v. Accurate and detailed description of duties and responsibilities

There is a difference between a nanny and a babysitter. While both play a role in supervising and caring for children when parents are away, a nanny is a daily fixture. Nannies will provide housework and are very involved in the children’s lives. Babysitters are short-term caretakers who are typically hired to watch the children for a set period. Babysitters often stay with children while their parents go on a date, or meet the children after-school if the parent has an appointment

We shall provide the details of the babysitters/ nannies like name, photo, ID copies once the service has been confirmed.

You can reserve a Babysitters/ Nannies by calling the company directly or speaking with our team that you are confirming a booking.

Once your request is reviewed, you will receive an email with your Babysitters / Nannies profile and instructions. Then we will send you the invoice to provide the payment. Once payment is received, you will receive a confirmation email with the receipt and Babysitters / Nannies profile and details.

It is always our preference to book the same Babysitters/ Nannies. Please provide all of the dates and times with as much notice as possible so that the same Babysitters/ Nannies can be arranged. We will do our best to choose a Babysitters/ Nannies that generally has availability during those times however, we can never guarantee that the same staff will always be available specially when the Babysitters/ Nannies is sick or having an emergency.

Your Babysitters/ Nannies will already have a description of your general expectations based on the information provided at the time of reservation. She will have a registration form for you to complete with your detailed expectations. It is also recommended to have your instructions and requests written or printed out for the Babysitters/ Nannies prior to her arrival. Please be detailed and remember that each family is different. We recommend scheduling the Babysitters/ Nannies to arrive at least 15 minutes before you have to leave to review and familiarize the Babysitters/ Nannies with your instructions.

Your Babysitters/ Nannies will bring a book or quietly work to do while the children are sleeping or napping. If you are in a hotel room, the Babysitters/ Nannies will sit quietly and until you arrive. TelusCare provides child care services only. Baby sitters will not clean nor do any domestic work outside of cleanup from the time they have spent with the children during the reservation. Please refer the duties and responsibilities of the Babysitter. Note that the Babysitters are assigned specially for the Baby like newborn/ infants/ toddlers and in a Live Out basis or as per booking. And the Nannies is assigned to do the mix of small house hold while they look after older kids either they are booked to Live Out or as per booking. Please refer on our services. All details are mentioned how you will get your very own Live Out Baby sitter or Live Out Nanny.

Reservations must be booked directly with TelusCare only.

Babysitters will bring their own food. But, we strongly encourage providing a meal for your Babysitters/ Nannies. If your reservation is 8 hours or more, you are required to provide at least one meal for your Babysitters/ Nannies.

All our Babysitters/ Nannies are trained and responsible. Whenever they fall sick, or experienced some signs of fever, cough, colds or any sickness they notify us at the earliest and immediately we will send a replacement with the same caliber that matches your preference. The staff will do a short hand over of your Baby’s routine and preferences.

Our Accounts department will send you Tax Invoice through your email or WhatsApp number. You can pay through Cash, Debit Card, Credit Card, Bank transfer to TelusCare Company Account or Our Accounts Assistant will come to your home to collect the payment. All are available in the convenience of your own home. How can I cancel my booking? Cancellation and Refund Policy:- Cancellation Policy:- For a Long term or Monthly Contract, Cancellation should be 30 days ahead of time. If you have paid the service for the Month that you are in service and you suddenly cancelled the Service, we will not be liable for the refund or to pay back the service charge. In case the cancellation causes from the company side, we will be sending a replacement staff to complete your booking without refunding the outstanding service. If you are paying ahead or 30 days in advance and you cancelled the service, we will be liable to refund the advance payment that you have paid with a notice period of 30 days through bank transfer. Once we received the payment we will immediately send you the Receipt.

• Use of spray or fogger machine to mist disinfectant which is diluted in water to all furniture, rooms, and touch point areas in your home. The products require no rinse after application. • No cleaning included. How long does the service take? The average duration per service would be 30 minutes to more than an hour depending on the scope of the area.

In order to address the recent public health concerns, precautionary methods like home disinfection are implemented to kill 99.99% of viruses, bacteria and fungi including COVID19 to safeguard you and your family.

• General dusting and mopping of accessible areas inside the house • Kitchen cleaning, trash removal and vessel washing • Linens changing and making up the beds • Bathroom Cleaning • Interior window cleaning • Use of spray or fogger machine to mist disinfectant which is diluted in water to all furniture, rooms, and touchpoint areas in your home. The products require no rinse after application

Our Service Providers are licensed and approved by Dubai Municipality for disinfection services. BACOBAN, VITAL OXIDE, and ANOSAN are the most common disinfectants that are used. They are all Hospital Grade Disinfectants, EPA and Kills 99.999% of viruses, bacteria and germs. All chemicals being used on the service are approved by the Dubai Municipality and UAE Health Authority.

Yes, the disinfectant that are used is 100% child, pet, and environment friendly. It is Bio-safe and Eco-friendly, water-based solution, non-toxic and non-corrosive hospital-grade disinfectants that are approved by the Dubai Municipality. Proper ventilation is required during and after the service. The disinfectant used is self-absorbent hence there is no need for it to be wiped after the service.

No, we never use chemicals that are harmful for humans and pets.

Once in 6 months is the most advisable time duration.

• Kitchen floor and walls tiles cleaning • Shower/ toilet floor and walls tiles cleaning • Floor Scrubbing • Balcony rail and area cleaning • Cleaning doors and the inside of cabinets and drawers • Vacuuming and mopping floors • Wiping down baseboards • Dusting all surfaces and fixtures • Cleaning kitchen appliances and cabinets inside and out • Cleaning sinks, showers, and countertops

Estimated time for this service is up to 12 hours.

No, this service does not include cleaning or washing of your walls, or window exteriors.

Move in or out cleaning service includes a more detailed cleaning, touching more areas of the home such as cleaning behind appliances. Plus additional tasks such as washing of interior windows, bathroom and kitchen steam cleaning, cleaning of cabinets, drawers, doors, floor scrubbing and AC vents etc.

If you need to change the scope of work or add extra materials/parts to fulfill your request, please discuss the changes and the additional amount required with the service provider/ TelusCare then Pay them the Total amount including additional amount after the service is completed.

• Draining water from the water tank • Dislodge and remove the residues inside the tank • Scrub, pressure-wash and disinfect all tank surfaces • Dry and refill the tank • A report on your water tank’s condition before and after the cleaning service

It is recommended to clean your tank every 6 to 12 months if this is your personal supply and only has a low degree of contaminants.

You can use your water straight after the service is completed.

It is important to clean your water tank on a regular basis, about once a year is best. ... Tanks need be regularly cleaned, but unfortunately many people do not know how to keep water tanks clean. Over time sludge or sediment may build up, which can contaminate your water and cause illness.

• A thorough inspection of air ducts • Removal of dirt, debris, and contaminants • Cleaning and sanitization of air ducts using duct cleaning machines • Reassembly and clean up • Wiping work area with spray sanitizer or disinfecting wipes

It is recommended that cleaning your home’s air ducts every three to five years. Homeowners with children, pets, respiratory issues, or a compromised immune system may want to get their HVAC duct system cleaned more often. A system with better filtration will need to be cleaned less frequently. Please note that this is a routine service for maintaining your AC lifespan and not to solve any issues/malfunction with your AC.

AC Duct Cleaning is the cleaning of HVAC/Central AC system ducts, while AC Deep Cleaning is for the cleaning of indoor and outdoor AC unit coils.

The number of units for a central AC is equal to the number of controller units/thermostats found in your home. As an example, a 1BR apartment will usually have 1 thermostat for changing temperature for the whole apartment, meaning that this apartment has 1 AC unit only.

A. TelusCare gives you a chance to compare and choose from the best cleaning service providers in without a pause on one portal. Simply select the type of service and location, premises, schedule and hit calculate tab to get rates and the offers from various cleaning companies with real-time availability.

Yes, you can choose from office, warehouse and own company premises from the types of premises section to book for commercial cleaning services in . TelusCare helps you book reliable and professional cleaning services for both home and office.

Absolutely! You can certainly provide the keys of your house to the maid and leave the house stress free to focus on your personal agenda. However, we earnestly suggest that for your first house cleaning service, you should be present at home and guide the maid on your fundamental focus areas, along with giving her a full tour of the house. For subsequent cleaning bookings, you may either provide her the set of keys, which we take full responsibility and accountability of, or leave the keys under the mat or with the security personnel. In case when you are not present at home, we can always collect the payment at a later point, should you be a regular weekly or bi-weekly customer.

For any important info related to your service such as allergies or skin sensitivity to standard cleaning products please reach out to provider through Contact Provider button on your order page.

We shall provide the details of the babysitters/ nannies like name, photo, ID copies once the service has been confirmed.

You can reserve a Babysitters/ Nannies by calling the company directly or speaking with our team that you are confirming a booking.

Once your request is reviewed, you will receive an email with your Babysitters / Nannies profile and instructions. Then we will send you the invoice to provide the payment. Once payment is received, you will receive a confirmation email with the receipt and Babysitters / Nannies profile and details.

It is always our preference to book the same Babysitters/ Nannies. Please provide all of the dates and times with as much notice as possible so that the same Babysitters/ Nannies can be arranged. We will do our best to choose a Babysitters/ Nannies that generally has availability during those times however, we can never guarantee that the same staff will always be available specially when the Babysitters/ Nannies is sick or having an emergency.

We are able to accommodate most last-minute requests. We can usually have a Babysitters/ Nannies to your home, hotel or event within the allowance of 1.5 to 2 hours. There are additional fees when booking a Babysitters/ Nannies at the last minute. And we require a booking of minimum 6 hours, lesser than 6 hours will not accommodate a last minute request.

Your Babysitters/ Nannies will already have a description of your general expectations based on the information provided at the time of reservation. She will have a registration form for you to complete with your detailed expectations. It is also recommended to have your instructions and requests written or printed out for the Babysitters/ Nannies prior to her arrival. Please be detailed and remember that each family is different. We recommend scheduling the Babysitters/ Nannies to arrive at least 15 minutes before you have to leave to review and familiarize the Babysitters/ Nannies with your instructions.

Your Babysitters/ Nannies will bring a book or quietly work to do while the children are sleeping or napping. If you are in a hotel room, the Babysitters/ Nannies will sit quietly and until you arrive. TelusCare provides child care services only. Baby sitters will not clean nor do any domestic work outside of cleanup from the time they have spent with the children during the reservation.

Your Babysitters/ Nannies will bring a book or quietly work to do while the children are sleeping or napping. If you are in a hotel room, the Babysitters/ Nannies will sit quietly and until you arrive. TelusCare provides child care services only. Baby sitters will not clean nor do any domestic work outside of cleanup from the time they have spent with the children during the reservation. Please refer the duties and responsibilities of the Babysitter. Note that the Babysitters are assigned specially for the Baby like newborn/ infants/ toddlers and in a Live Out basis or as per booking. And the Nannies is assigned to do the mix of small house hold while they look after older kids either they are booked to Live Out or as per booking. Please refer on our services. All details are mentioned how you will get your very own Live out Baby sitter or Live out Nanny.

We value your referrals more than anything and will always make sure that your referrals are treated with the utmost priority and respect. However, please keep in mind that you have signed a contract that indicates you will not share your Babysitters/ Nannies phone number or personal information with any third party. This is for the safety of the staffs and to ensure the highest quality of services for your family. Note that the Babysitters are assigned specially for the Baby like newborn/ infants/ toddlers and in a Live Out basis or as per booking. And the Nannies is assigned to do the mix of small house hold while they look after older kids either they are booked to Live Out or as per booking. Please refer on our services. All details are mentioned how you will get your very own Live out Baby sitter or Live out Nanny.

Reservations must be booked directly with TelusCare only.

Babysitters will bring their own food. But, we strongly encourage providing a meal for your Babysitters/ Nannies. If your reservation is 8 hours or more, you are required to provide at least one meal for your Babysitters/ Nannies.

We are not giving medication, supervise medications or allow anyone not pre authorized by the client into the home or hotel room. In case of any fever or some viral causing sickness, we are only allowed to give when the Parent are away and needs to give the Medicine to ease the Fever, However we needs to be supervised and needs the Authorization from the parents with advise of the Pediatrician or Doctor

All our Babysitters/ Nannies are trained and responsible. Whenever they fall sick, or experienced some signs of fever, cough, colds or any sickness they notify us at the earliest and immediately we will send a replacement with the same caliber that matches your preference. The staff will do a short hand over of your Baby’s routine and preferences.

Invoices can be get in our system. You can pay through Cash, Debit Card, Credit Card, Bank transfer to TelusCare Company Account or to the service provider.

There is a difference between a nanny and a babysitter. While both play a role in supervising and caring for children when parents are away, a nanny is a daily fixture. Nannies will provide housework and are very involved in the children’s lives. Babysitters are short-term caretakers who are typically hired to watch the children for a set period. Babysitters often stay with children while their parents go on a date, or meet the children after-school if the parent has an appointment.

One of our most popular services is bi-weekly housekeeping (every two weeks). This may be the best option if you have a large family or several pets. Weekly cleaning is a better option if you entertain often, and they may need your home to always look its best.

Residential cleaning companies usually provide all their own cleaning supplies and equipment. This is because they are experts in the best use of their products, and they know that each customer has different needs. They have an entire catalog of items, each designed to get a specific job done safely and effectively.

Since we’re a comprehensive cleaning service for residential, commercial, and industrial properties, we understand that fixing accidentally damaged blinds after a house has been cleaned is probably not something you want to deal with. That’s why our maid service teams take any incidents seriously and notify us immediately so “we can make it right,” as our motto says. All of this is detailed in the form of both written notes left after cleaning, and phone calls made afterward to inform us of the damage sustained on the premises.

If something does go wrong, do let us know that you’re not happy. Our cleaning service values any feedback from our customers. Please describe to your cleaner the situation and let them know that our cleaning service did not meet your expectations, and we will come back to fix the issue at their earliest convenience.

Sanitizing is the process of applying chemicals or heat to remove germs from surfaces in order to reduce the risk of illness. Some things we sanitize include countertops, toys, and cutting boards, according to the Environmental Protection Agency (EPA). Disinfecting goes a step further than sanitizing something by killing viruses and bacteria with chemical agents.

The entire service will take about 1-2 hours, depending on the size of the premises. It is advisable that no person or pet enters the disinfected area for at least one (1) hour after our service has been rendered. The technicians who work to provide you with this particular service should enter wearing protective gear like shoe covers and a mask or a respirator. The rooms within your home should also be vacuumed prior to this being performed as well to remove as much dust and debris from your floors, carpets, and furniture as possible otherwise, the treatment may not be able to penetrate deep enough into your material to fully eliminate all traces of harmful bacteria.

High level: they come in contact with the mucous membrane. Intermediate level: some of the items will come in contact with the mucous membrane, and others are semicritical but do not come into contact with the mucous membrane. Lowest level: these items do not come in contact with either the mucous membrane or intact skin.

High level: they come in contact with the mucous membrane. Intermediate level: some of the items will come in contact with the mucous membrane, and others are semi-critical but do not come into contact with the mucous membrane. Lowest level: these items do not come in contact with either the mucous membrane or intact skin.

Depending on your usage your sofa needs to be clean. If your sofa is heavily used, for example it is in a commercial place, then cleaning it twice a year is necessary. For residential sofas, once a year is enough according to the best professional sofa cleaners.

Anything that you use on a daily basis needs to be clean not only for dust and dirt but for germs too.

All our professional sofa cleaning services providers use chemical free or mild chemical infused sofa cleaning liquids that doesn’t harm your sofa fabric and also not harmful to the environment.

Deep cleaning is necessary to make sure that every corner of your house is thoroughly cleaned. Moreover, it also helps your home look more attractive.

Deep cleaning is needed every two months at least to make sure that your home is free of any germs.

Our deep cleaning companies in Dubai need around 6-8 hours for a 3bhk house.

If your appointment falls on a holiday, we will speak to you & update you in advance as per the situation.

If you are booking a house cleaning session with materials, then you can enjoy utmost peace of mind and require no materials to be handed over to the maid. Our maid will carry all the key cleaning materials to ensure that you have a perfectly clean house. In case you do not want the maid to carry cleaning materials, we would request you to provide us the following cleaning items: • Vacuum cleaner • Cleaning equipment (mop & bucket, broom, dust brush & pan) • Multi-purpose Cleaning Spray • Cleaning products (toilet cleaners, general purpose cleaners, glass cleaners, detergents and grease solvents) • Sponges • Floor Cleaner • Duster (or dusting cloths of your choice) • Bleach • Lime scale Remover • Cleaning Cloths* (One each for – 1. Bathroom 2. Toilet 3. Kitchen 4. Other surfaces) • Furniture Polish*

• General dusting and mopping of accessible areas inside the house • Kitchen cleaning, trash removal and vessel washing • Linens changing and making up the beds • Bathroom cleaning • Interior window cleaning Home cleaning services include general cleaning tasks such as dusting, sweeping, vacuuming, mopping, dishes, and tidying up. They will also make the bed, do laundry, and iron your clothes if required. In addition to these tasks, our professional cleaners will also clean toilets, counters, bathtubs, showers, and kitchen appliances such as stovetops and fridges. If you have a patio or balcony, those will be thoroughly cleaned too along with interior windows. Our cleaners can also help you with basic organizing of your closets and kitchen cupboards.

• Vacuum cleaner • Cleaning equipment (mop & bucket, broom, dust brush & pan) • Multi-purpose Cleaning Spray • Cleaning products (toilet cleaners, general purpose cleaners, glass cleaners, detergents and grease solvents) • Sponges • Floor Cleaner • Duster (or dusting cloths of your choice) • Bleach • Lime scale Remover • Cleaning Cloths* (One each for – 1. Bathroom 2. Toilet 3. Kitchen 4. Other surfaces) • Furniture Polish*

If you need to change the scope of work or add extra materials/parts to fulfill your request, please discuss the changes and the additional amount required with the service provider/ TelusCare then Pay them the Total amount including additional amount after the service is completed.

Please contact us by writing us an email.

• All regular house cleaning tasks • Kitchen floor and walls tiles steam cleaning • Bathroom floor and walls tiles steam cleaning • Balcony rail and area cleaning • Cleaning doors and the inside of cabinets and drawers

Estimated time will depend in the premise area that need to be cleaned.

To move any kind of heavy furniture.

• For unoccupied premises, our deep cleaning service includes: • Dust/damp-wipe all doors and switches • Bathrooms and toilets: scrub floors, tiled walls, sanitary wares and fittings, clean mirrors • Kitchen: scrub floors, tiled walls, sink and worktops surfaces, wipe cabinets • Clean balcony and damp-wipe handrails • Clean A/C vents and skirting • Wash internal windows and frames • Scrub the hard floor in all the rooms

• Steam cleaning of kitchen walls tiles and floor • Cleaning of windows, ceiling and exhaust fans • Removal of dirt, grease and grime • Cleaning of gas hobs or burners and chimney hoods • Internal and external cleaning of storage cabinets • Cleaning of sink and washing zone • Cleaning of all stainless steel and chrome fittings • External cleaning of kitchen appliances

We will do everything possible to remove your stain, but there is a possibility it may not come out.

The cleaning team will bring the below listed materials: 1. heavy duty vacuums, 2. steam machines, 3. mops, 4. Clothes, 5. Cleaning soap and detergents for dishes, floors, glass, wooden surfaces and toilets.

None. All of our cleaning products are green. You can be sure that our cleaning services are safe for your children and pets.

No, deep cleaning service does not include floor scrubbing. Please book a Move In or Move Out service, if you require a deep cleaning service with the addition of floor scrubbing machines.

No, this service does not include cleaning or washing of your walls, or window exteriors.

Deep cleaning service includes a more detailed cleaning, touching more areas of the home such as cleaning behind appliances. Plus additional tasks such as washing of interior windows, bathroom and kitchen steam cleaning, cleaning of cabinets, drawers, doors, and AC vents etc.

For any important info related to your service such as allergies or skin sensitivity to standard cleaning products please reach out to TelusCare Support Team.

If you need to change the scope of work or add extra materials/parts to fulfill your request, please discuss the changes and the additional amount required with the service provider/ TelusCare then Pay them the Total amount including additional amount after the service is completed.

• Removal of dirt, debris and dust through dry vacuuming • Removal of stains and odors through wet vacuuming

Estimated time for this service is 2 hours per carpet. Please let the furniture dry for 24 hours after the service completion.

Yes. We can come and collect from you and return afterwards.

The pro will bring a specialized machine and carpet cleaning solutions.

In most cases your carpet will be dry in 3-6 hours. However this depends on the temperature in the room and the density of the fiber. Opening windows and increasing the heating will speed this process up.

We will do everything possible to remove your stain, but there is a possibility it may not come out.

For any important info related to your service such as allergies or skin sensitivity to standard cleaning products please reach out to provider through Contact Provider button on your order page.

We have a very high success rate in removing all spots and stains; however, we cannot give a guarantee. Our ability to remove stains and spots will depend on several factors including the nature of the spot and stain, how long it has been on the FABRIC and what cleaning chemicals have already been tried on. Usually the longer the spot and stains remained on the fabric, the harder it is to get them out. Also, the more chemicals already been tried on the fabric the more difficult it is for us to remove the spots.

None. All of our cleaning products are green. You can be sure that our cleaning services are safe for your children and pets.

• Removal of dirt, debris and dust through dry vacuuming • Removal of stains and odors through wet vacuuming • Ironing using a steam machine if required

Estimated time for this service is up to 1 hour per curtain. Please let the furniture dry for 24 hours after the service completion.

An average pair of curtains takes between 15 to 30mins to clean. An average blind takes between 10 to 20mins to clean.

Yes. All processes include both sides of curtains and blinds.

We will do everything possible to remove your stain, but there is a possibility it may not come out.

We will require electricity from you. It would also help if you could make sure our access to the curtains or blinds is clear and any items from the window seals have been removed.

No, the team will thoroughly clean the curtains while they are hung. Decorative curtains are given at most care to clean/sanitize without affecting the positions

For any important info related to your service such as allergies or skin sensitivity to standard cleaning products please reach out to TelusCare Support Team.

If you need to change the scope of work or add extra materials/parts to fulfill your request, please discuss the changes and the additional amount required with the service provider/ TelusCare then Pay them the Total amount including additional amount after the service is completed.

• Removal of dirt, debris and dust through dry vacuuming • Removal of stains and odors through wet vacuuming

Estimated time for the service is up to 2 hours per unit. Please let the mattress dry for 24 hours after the service completion.

All sweat, bacteria and dust mites live in your mattress and if you don’t clean it often it can lead to health-related problems.

Yes. It doesn’t matter how a new mattress is, it will collect an average of 2 million dust mites and other impurities within 6 months of use. Also, older mattresses can be restored to make them 100% healthy to sleep on after performing our treatment.

Yes. Our UVc device is equivalent to 48 hours of natural outdoor purification system of the sun and destroys microbes and bacteria that are causing bad odors.

We recommend having your mattress sanitized and your rugs and upholstery cleaned every 6 months. This should be increased to every 3 months if you or a member of your family suffers from asthma or dust mite allergies.

Domestic vacuums do not have the power to reach deep inside a mattress where dust mites and their faeces can go. Also, this will not adequately remove soils from your carpet. Try us to see and feel the difference!

A. If living in, i. private room and board, including private bath ii. Paid holidays, and four weeks of paid vacation per year iii. Use of vehicle, if driving is required iv. Home environment free of all safety and health hazards v. Accurate and detailed description of duties and responsibilities

There is a difference between a nanny and a babysitter. While both play a role in supervising and caring for children when parents are away, a nanny is a daily fixture. Nannies will provide housework and are very involved in the children’s lives. Babysitters are short-term caretakers who are typically hired to watch the children for a set period. Babysitters often stay with children while their parents go on a date, or meet the children after-school if the parent has an appointment

We shall provide the details of the babysitters/ nannies like name, photo, ID copies once the service has been confirmed.

You can reserve a Babysitters/ Nannies by calling the company directly or speaking with our team that you are confirming a booking.

Once your request is reviewed, you will receive an email with your Babysitters / Nannies profile and instructions. Then we will send you the invoice to provide the payment. Once payment is received, you will receive a confirmation email with the receipt and Babysitters / Nannies profile and details.

It is always our preference to book the same Babysitters/ Nannies. Please provide all of the dates and times with as much notice as possible so that the same Babysitters/ Nannies can be arranged. We will do our best to choose a Babysitters/ Nannies that generally has availability during those times however, we can never guarantee that the same staff will always be available specially when the Babysitters/ Nannies is sick or having an emergency.

Your Babysitters/ Nannies will already have a description of your general expectations based on the information provided at the time of reservation. She will have a registration form for you to complete with your detailed expectations. It is also recommended to have your instructions and requests written or printed out for the Babysitters/ Nannies prior to her arrival. Please be detailed and remember that each family is different. We recommend scheduling the Babysitters/ Nannies to arrive at least 15 minutes before you have to leave to review and familiarize the Babysitters/ Nannies with your instructions.

Your Babysitters/ Nannies will bring a book or quietly work to do while the children are sleeping or napping. If you are in a hotel room, the Babysitters/ Nannies will sit quietly and until you arrive. TelusCare provides child care services only. Baby sitters will not clean nor do any domestic work outside of cleanup from the time they have spent with the children during the reservation. Please refer the duties and responsibilities of the Babysitter. Note that the Babysitters are assigned specially for the Baby like newborn/ infants/ toddlers and in a Live Out basis or as per booking. And the Nannies is assigned to do the mix of small house hold while they look after older kids either they are booked to Live Out or as per booking. Please refer on our services. All details are mentioned how you will get your very own Live Out Baby sitter or Live Out Nanny.

Reservations must be booked directly with TelusCare only.

Babysitters will bring their own food. But, we strongly encourage providing a meal for your Babysitters/ Nannies. If your reservation is 8 hours or more, you are required to provide at least one meal for your Babysitters/ Nannies.

All our Babysitters/ Nannies are trained and responsible. Whenever they fall sick, or experienced some signs of fever, cough, colds or any sickness they notify us at the earliest and immediately we will send a replacement with the same caliber that matches your preference. The staff will do a short hand over of your Baby’s routine and preferences.

Our Accounts department will send you Tax Invoice through your email or WhatsApp number. You can pay through Cash, Debit Card, Credit Card, Bank transfer to TelusCare Company Account or Our Accounts Assistant will come to your home to collect the payment. All are available in the convenience of your own home. How can I cancel my booking? Cancellation and Refund Policy:- Cancellation Policy:- For a Long term or Monthly Contract, Cancellation should be 30 days ahead of time. If you have paid the service for the Month that you are in service and you suddenly cancelled the Service, we will not be liable for the refund or to pay back the service charge. In case the cancellation causes from the company side, we will be sending a replacement staff to complete your booking without refunding the outstanding service. If you are paying ahead or 30 days in advance and you cancelled the service, we will be liable to refund the advance payment that you have paid with a notice period of 30 days through bank transfer. Once we received the payment we will immediately send you the Receipt.

• Use of spray or fogger machine to mist disinfectant which is diluted in water to all furniture, rooms, and touch point areas in your home. The products require no rinse after application. • No cleaning included. How long does the service take? The average duration per service would be 30 minutes to more than an hour depending on the scope of the area.

In order to address the recent public health concerns, precautionary methods like home disinfection are implemented to kill 99.99% of viruses, bacteria and fungi including COVID19 to safeguard you and your family.

• General dusting and mopping of accessible areas inside the house • Kitchen cleaning, trash removal and vessel washing • Linens changing and making up the beds • Bathroom Cleaning • Interior window cleaning • Use of spray or fogger machine to mist disinfectant which is diluted in water to all furniture, rooms, and touchpoint areas in your home. The products require no rinse after application

Our Service Providers are licensed and approved by Dubai Municipality for disinfection services. BACOBAN, VITAL OXIDE, and ANOSAN are the most common disinfectants that are used. They are all Hospital Grade Disinfectants, EPA and Kills 99.999% of viruses, bacteria and germs. All chemicals being used on the service are approved by the Dubai Municipality and UAE Health Authority.

Yes, the disinfectant that are used is 100% child, pet, and environment friendly. It is Bio-safe and Eco-friendly, water-based solution, non-toxic and non-corrosive hospital-grade disinfectants that are approved by the Dubai Municipality. Proper ventilation is required during and after the service. The disinfectant used is self-absorbent hence there is no need for it to be wiped after the service.

No, we never use chemicals that are harmful for humans and pets.

Once in 6 months is the most advisable time duration.

• Kitchen floor and walls tiles cleaning • Shower/ toilet floor and walls tiles cleaning • Floor Scrubbing • Balcony rail and area cleaning • Cleaning doors and the inside of cabinets and drawers • Vacuuming and mopping floors • Wiping down baseboards • Dusting all surfaces and fixtures • Cleaning kitchen appliances and cabinets inside and out • Cleaning sinks, showers, and countertops

Estimated time for this service is up to 12 hours.

No, this service does not include cleaning or washing of your walls, or window exteriors.

Move in or out cleaning service includes a more detailed cleaning, touching more areas of the home such as cleaning behind appliances. Plus additional tasks such as washing of interior windows, bathroom and kitchen steam cleaning, cleaning of cabinets, drawers, doors, floor scrubbing and AC vents etc.

If you need to change the scope of work or add extra materials/parts to fulfill your request, please discuss the changes and the additional amount required with the service provider/ TelusCare then Pay them the Total amount including additional amount after the service is completed.

• Draining water from the water tank • Dislodge and remove the residues inside the tank • Scrub, pressure-wash and disinfect all tank surfaces • Dry and refill the tank • A report on your water tank’s condition before and after the cleaning service

It is recommended to clean your tank every 6 to 12 months if this is your personal supply and only has a low degree of contaminants.

You can use your water straight after the service is completed.

It is important to clean your water tank on a regular basis, about once a year is best. ... Tanks need be regularly cleaned, but unfortunately many people do not know how to keep water tanks clean. Over time sludge or sediment may build up, which can contaminate your water and cause illness.

• A thorough inspection of air ducts • Removal of dirt, debris, and contaminants • Cleaning and sanitization of air ducts using duct cleaning machines • Reassembly and clean up • Wiping work area with spray sanitizer or disinfecting wipes

It is recommended that cleaning your home’s air ducts every three to five years. Homeowners with children, pets, respiratory issues, or a compromised immune system may want to get their HVAC duct system cleaned more often. A system with better filtration will need to be cleaned less frequently. Please note that this is a routine service for maintaining your AC lifespan and not to solve any issues/malfunction with your AC.

AC Duct Cleaning is the cleaning of HVAC/Central AC system ducts, while AC Deep Cleaning is for the cleaning of indoor and outdoor AC unit coils.

The number of units for a central AC is equal to the number of controller units/thermostats found in your home. As an example, a 1BR apartment will usually have 1 thermostat for changing temperature for the whole apartment, meaning that this apartment has 1 AC unit only.

A. TelusCare gives you a chance to compare and choose from the best cleaning service providers in without a pause on one portal. Simply select the type of service and location, premises, schedule and hit calculate tab to get rates and the offers from various cleaning companies with real-time availability.

Yes, you can choose from office, warehouse and own company premises from the types of premises section to book for commercial cleaning services in . TelusCare helps you book reliable and professional cleaning services for both home and office.

Absolutely! You can certainly provide the keys of your house to the maid and leave the house stress free to focus on your personal agenda. However, we earnestly suggest that for your first house cleaning service, you should be present at home and guide the maid on your fundamental focus areas, along with giving her a full tour of the house. For subsequent cleaning bookings, you may either provide her the set of keys, which we take full responsibility and accountability of, or leave the keys under the mat or with the security personnel. In case when you are not present at home, we can always collect the payment at a later point, should you be a regular weekly or bi-weekly customer.

For any important info related to your service such as allergies or skin sensitivity to standard cleaning products please reach out to provider through Contact Provider button on your order page.

We shall provide the details of the babysitters/ nannies like name, photo, ID copies once the service has been confirmed.

You can reserve a Babysitters/ Nannies by calling the company directly or speaking with our team that you are confirming a booking.

Once your request is reviewed, you will receive an email with your Babysitters / Nannies profile and instructions. Then we will send you the invoice to provide the payment. Once payment is received, you will receive a confirmation email with the receipt and Babysitters / Nannies profile and details.

It is always our preference to book the same Babysitters/ Nannies. Please provide all of the dates and times with as much notice as possible so that the same Babysitters/ Nannies can be arranged. We will do our best to choose a Babysitters/ Nannies that generally has availability during those times however, we can never guarantee that the same staff will always be available specially when the Babysitters/ Nannies is sick or having an emergency.

We are able to accommodate most last-minute requests. We can usually have a Babysitters/ Nannies to your home, hotel or event within the allowance of 1.5 to 2 hours. There are additional fees when booking a Babysitters/ Nannies at the last minute. And we require a booking of minimum 6 hours, lesser than 6 hours will not accommodate a last minute request.

Your Babysitters/ Nannies will already have a description of your general expectations based on the information provided at the time of reservation. She will have a registration form for you to complete with your detailed expectations. It is also recommended to have your instructions and requests written or printed out for the Babysitters/ Nannies prior to her arrival. Please be detailed and remember that each family is different. We recommend scheduling the Babysitters/ Nannies to arrive at least 15 minutes before you have to leave to review and familiarize the Babysitters/ Nannies with your instructions.

Your Babysitters/ Nannies will bring a book or quietly work to do while the children are sleeping or napping. If you are in a hotel room, the Babysitters/ Nannies will sit quietly and until you arrive. TelusCare provides child care services only. Baby sitters will not clean nor do any domestic work outside of cleanup from the time they have spent with the children during the reservation.

Your Babysitters/ Nannies will bring a book or quietly work to do while the children are sleeping or napping. If you are in a hotel room, the Babysitters/ Nannies will sit quietly and until you arrive. TelusCare provides child care services only. Baby sitters will not clean nor do any domestic work outside of cleanup from the time they have spent with the children during the reservation. Please refer the duties and responsibilities of the Babysitter. Note that the Babysitters are assigned specially for the Baby like newborn/ infants/ toddlers and in a Live Out basis or as per booking. And the Nannies is assigned to do the mix of small house hold while they look after older kids either they are booked to Live Out or as per booking. Please refer on our services. All details are mentioned how you will get your very own Live out Baby sitter or Live out Nanny.

We value your referrals more than anything and will always make sure that your referrals are treated with the utmost priority and respect. However, please keep in mind that you have signed a contract that indicates you will not share your Babysitters/ Nannies phone number or personal information with any third party. This is for the safety of the staffs and to ensure the highest quality of services for your family. Note that the Babysitters are assigned specially for the Baby like newborn/ infants/ toddlers and in a Live Out basis or as per booking. And the Nannies is assigned to do the mix of small house hold while they look after older kids either they are booked to Live Out or as per booking. Please refer on our services. All details are mentioned how you will get your very own Live out Baby sitter or Live out Nanny.

Reservations must be booked directly with TelusCare only.

Babysitters will bring their own food. But, we strongly encourage providing a meal for your Babysitters/ Nannies. If your reservation is 8 hours or more, you are required to provide at least one meal for your Babysitters/ Nannies.

We are not giving medication, supervise medications or allow anyone not pre authorized by the client into the home or hotel room. In case of any fever or some viral causing sickness, we are only allowed to give when the Parent are away and needs to give the Medicine to ease the Fever, However we needs to be supervised and needs the Authorization from the parents with advise of the Pediatrician or Doctor

All our Babysitters/ Nannies are trained and responsible. Whenever they fall sick, or experienced some signs of fever, cough, colds or any sickness they notify us at the earliest and immediately we will send a replacement with the same caliber that matches your preference. The staff will do a short hand over of your Baby’s routine and preferences.

Invoices can be get in our system. You can pay through Cash, Debit Card, Credit Card, Bank transfer to TelusCare Company Account or to the service provider.

There is a difference between a nanny and a babysitter. While both play a role in supervising and caring for children when parents are away, a nanny is a daily fixture. Nannies will provide housework and are very involved in the children’s lives. Babysitters are short-term caretakers who are typically hired to watch the children for a set period. Babysitters often stay with children while their parents go on a date, or meet the children after-school if the parent has an appointment.

One of our most popular services is bi-weekly housekeeping (every two weeks). This may be the best option if you have a large family or several pets. Weekly cleaning is a better option if you entertain often, and they may need your home to always look its best.

Residential cleaning companies usually provide all their own cleaning supplies and equipment. This is because they are experts in the best use of their products, and they know that each customer has different needs. They have an entire catalog of items, each designed to get a specific job done safely and effectively.

Since we’re a comprehensive cleaning service for residential, commercial, and industrial properties, we understand that fixing accidentally damaged blinds after a house has been cleaned is probably not something you want to deal with. That’s why our maid service teams take any incidents seriously and notify us immediately so “we can make it right,” as our motto says. All of this is detailed in the form of both written notes left after cleaning, and phone calls made afterward to inform us of the damage sustained on the premises.

If something does go wrong, do let us know that you’re not happy. Our cleaning service values any feedback from our customers. Please describe to your cleaner the situation and let them know that our cleaning service did not meet your expectations, and we will come back to fix the issue at their earliest convenience.

Sanitizing is the process of applying chemicals or heat to remove germs from surfaces in order to reduce the risk of illness. Some things we sanitize include countertops, toys, and cutting boards, according to the Environmental Protection Agency (EPA). Disinfecting goes a step further than sanitizing something by killing viruses and bacteria with chemical agents.

The entire service will take about 1-2 hours, depending on the size of the premises. It is advisable that no person or pet enters the disinfected area for at least one (1) hour after our service has been rendered. The technicians who work to provide you with this particular service should enter wearing protective gear like shoe covers and a mask or a respirator. The rooms within your home should also be vacuumed prior to this being performed as well to remove as much dust and debris from your floors, carpets, and furniture as possible otherwise, the treatment may not be able to penetrate deep enough into your material to fully eliminate all traces of harmful bacteria.

High level: they come in contact with the mucous membrane. Intermediate level: some of the items will come in contact with the mucous membrane, and others are semicritical but do not come into contact with the mucous membrane. Lowest level: these items do not come in contact with either the mucous membrane or intact skin.

High level: they come in contact with the mucous membrane. Intermediate level: some of the items will come in contact with the mucous membrane, and others are semi-critical but do not come into contact with the mucous membrane. Lowest level: these items do not come in contact with either the mucous membrane or intact skin.

Depending on your usage your sofa needs to be clean. If your sofa is heavily used, for example it is in a commercial place, then cleaning it twice a year is necessary. For residential sofas, once a year is enough according to the best professional sofa cleaners.

Anything that you use on a daily basis needs to be clean not only for dust and dirt but for germs too.

All our professional sofa cleaning services providers use chemical free or mild chemical infused sofa cleaning liquids that doesn’t harm your sofa fabric and also not harmful to the environment.

Deep cleaning is necessary to make sure that every corner of your house is thoroughly cleaned. Moreover, it also helps your home look more attractive.

Deep cleaning is needed every two months at least to make sure that your home is free of any germs.

Our deep cleaning companies in Dubai need around 6-8 hours for a 3bhk house.

If your appointment falls on a holiday, we will speak to you & update you in advance as per the situation.

If you are booking a house cleaning session with materials, then you can enjoy utmost peace of mind and require no materials to be handed over to the maid. Our maid will carry all the key cleaning materials to ensure that you have a perfectly clean house. In case you do not want the maid to carry cleaning materials, we would request you to provide us the following cleaning items: • Vacuum cleaner • Cleaning equipment (mop & bucket, broom, dust brush & pan) • Multi-purpose Cleaning Spray • Cleaning products (toilet cleaners, general purpose cleaners, glass cleaners, detergents and grease solvents) • Sponges • Floor Cleaner • Duster (or dusting cloths of your choice) • Bleach • Lime scale Remover • Cleaning Cloths* (One each for – 1. Bathroom 2. Toilet 3. Kitchen 4. Other surfaces) • Furniture Polish*

• General dusting and mopping of accessible areas inside the house • Kitchen cleaning, trash removal and vessel washing • Linens changing and making up the beds • Bathroom cleaning • Interior window cleaning Home cleaning services include general cleaning tasks such as dusting, sweeping, vacuuming, mopping, dishes, and tidying up. They will also make the bed, do laundry, and iron your clothes if required. In addition to these tasks, our professional cleaners will also clean toilets, counters, bathtubs, showers, and kitchen appliances such as stovetops and fridges. If you have a patio or balcony, those will be thoroughly cleaned too along with interior windows. Our cleaners can also help you with basic organizing of your closets and kitchen cupboards.

• Vacuum cleaner • Cleaning equipment (mop & bucket, broom, dust brush & pan) • Multi-purpose Cleaning Spray • Cleaning products (toilet cleaners, general purpose cleaners, glass cleaners, detergents and grease solvents) • Sponges • Floor Cleaner • Duster (or dusting cloths of your choice) • Bleach • Lime scale Remover • Cleaning Cloths* (One each for – 1. Bathroom 2. Toilet 3. Kitchen 4. Other surfaces) • Furniture Polish*

If you need to change the scope of work or add extra materials/parts to fulfill your request, please discuss the changes and the additional amount required with the service provider/ TelusCare then Pay them the Total amount including additional amount after the service is completed.

Please contact us by writing us an email.

• All regular house cleaning tasks • Kitchen floor and walls tiles steam cleaning • Bathroom floor and walls tiles steam cleaning • Balcony rail and area cleaning • Cleaning doors and the inside of cabinets and drawers

Estimated time will depend in the premise area that need to be cleaned.

To move any kind of heavy furniture.

• For unoccupied premises, our deep cleaning service includes: • Dust/damp-wipe all doors and switches • Bathrooms and toilets: scrub floors, tiled walls, sanitary wares and fittings, clean mirrors • Kitchen: scrub floors, tiled walls, sink and worktops surfaces, wipe cabinets • Clean balcony and damp-wipe handrails • Clean A/C vents and skirting • Wash internal windows and frames • Scrub the hard floor in all the rooms

• Steam cleaning of kitchen walls tiles and floor • Cleaning of windows, ceiling and exhaust fans • Removal of dirt, grease and grime • Cleaning of gas hobs or burners and chimney hoods • Internal and external cleaning of storage cabinets • Cleaning of sink and washing zone • Cleaning of all stainless steel and chrome fittings • External cleaning of kitchen appliances

We will do everything possible to remove your stain, but there is a possibility it may not come out.

The cleaning team will bring the below listed materials: 1. heavy duty vacuums, 2. steam machines, 3. mops, 4. Clothes, 5. Cleaning soap and detergents for dishes, floors, glass, wooden surfaces and toilets.

None. All of our cleaning products are green. You can be sure that our cleaning services are safe for your children and pets.

No, deep cleaning service does not include floor scrubbing. Please book a Move In or Move Out service, if you require a deep cleaning service with the addition of floor scrubbing machines.

No, this service does not include cleaning or washing of your walls, or window exteriors.

Deep cleaning service includes a more detailed cleaning, touching more areas of the home such as cleaning behind appliances. Plus additional tasks such as washing of interior windows, bathroom and kitchen steam cleaning, cleaning of cabinets, drawers, doors, and AC vents etc.

For any important info related to your service such as allergies or skin sensitivity to standard cleaning products please reach out to TelusCare Support Team.

If you need to change the scope of work or add extra materials/parts to fulfill your request, please discuss the changes and the additional amount required with the service provider/ TelusCare then Pay them the Total amount including additional amount after the service is completed.

• Removal of dirt, debris and dust through dry vacuuming • Removal of stains and odors through wet vacuuming

Estimated time for this service is 2 hours per carpet. Please let the furniture dry for 24 hours after the service completion.

Yes. We can come and collect from you and return afterwards.

The pro will bring a specialized machine and carpet cleaning solutions.

In most cases your carpet will be dry in 3-6 hours. However this depends on the temperature in the room and the density of the fiber. Opening windows and increasing the heating will speed this process up.

We will do everything possible to remove your stain, but there is a possibility it may not come out.

For any important info related to your service such as allergies or skin sensitivity to standard cleaning products please reach out to provider through Contact Provider button on your order page.

We have a very high success rate in removing all spots and stains; however, we cannot give a guarantee. Our ability to remove stains and spots will depend on several factors including the nature of the spot and stain, how long it has been on the FABRIC and what cleaning chemicals have already been tried on. Usually the longer the spot and stains remained on the fabric, the harder it is to get them out. Also, the more chemicals already been tried on the fabric the more difficult it is for us to remove the spots.

None. All of our cleaning products are green. You can be sure that our cleaning services are safe for your children and pets.

• Removal of dirt, debris and dust through dry vacuuming • Removal of stains and odors through wet vacuuming • Ironing using a steam machine if required

Estimated time for this service is up to 1 hour per curtain. Please let the furniture dry for 24 hours after the service completion.

An average pair of curtains takes between 15 to 30mins to clean. An average blind takes between 10 to 20mins to clean.

Yes. All processes include both sides of curtains and blinds.

We will do everything possible to remove your stain, but there is a possibility it may not come out.

We will require electricity from you. It would also help if you could make sure our access to the curtains or blinds is clear and any items from the window seals have been removed.

No, the team will thoroughly clean the curtains while they are hung. Decorative curtains are given at most care to clean/sanitize without affecting the positions

For any important info related to your service such as allergies or skin sensitivity to standard cleaning products please reach out to TelusCare Support Team.

If you need to change the scope of work or add extra materials/parts to fulfill your request, please discuss the changes and the additional amount required with the service provider/ TelusCare then Pay them the Total amount including additional amount after the service is completed.

• Removal of dirt, debris and dust through dry vacuuming • Removal of stains and odors through wet vacuuming

Estimated time for the service is up to 2 hours per unit. Please let the mattress dry for 24 hours after the service completion.

All sweat, bacteria and dust mites live in your mattress and if you don’t clean it often it can lead to health-related problems.

Yes. It doesn’t matter how a new mattress is, it will collect an average of 2 million dust mites and other impurities within 6 months of use. Also, older mattresses can be restored to make them 100% healthy to sleep on after performing our treatment.

Yes. Our UVc device is equivalent to 48 hours of natural outdoor purification system of the sun and destroys microbes and bacteria that are causing bad odors.

We recommend having your mattress sanitized and your rugs and upholstery cleaned every 6 months. This should be increased to every 3 months if you or a member of your family suffers from asthma or dust mite allergies.

Domestic vacuums do not have the power to reach deep inside a mattress where dust mites and their faeces can go. Also, this will not adequately remove soils from your carpet. Try us to see and feel the difference!

A. If living in, i. private room and board, including private bath ii. Paid holidays, and four weeks of paid vacation per year iii. Use of vehicle, if driving is required iv. Home environment free of all safety and health hazards v. Accurate and detailed description of duties and responsibilities

There is a difference between a nanny and a babysitter. While both play a role in supervising and caring for children when parents are away, a nanny is a daily fixture. Nannies will provide housework and are very involved in the children’s lives. Babysitters are short-term caretakers who are typically hired to watch the children for a set period. Babysitters often stay with children while their parents go on a date, or meet the children after-school if the parent has an appointment

We shall provide the details of the babysitters/ nannies like name, photo, ID copies once the service has been confirmed.

You can reserve a Babysitters/ Nannies by calling the company directly or speaking with our team that you are confirming a booking.

Once your request is reviewed, you will receive an email with your Babysitters / Nannies profile and instructions. Then we will send you the invoice to provide the payment. Once payment is received, you will receive a confirmation email with the receipt and Babysitters / Nannies profile and details.

It is always our preference to book the same Babysitters/ Nannies. Please provide all of the dates and times with as much notice as possible so that the same Babysitters/ Nannies can be arranged. We will do our best to choose a Babysitters/ Nannies that generally has availability during those times however, we can never guarantee that the same staff will always be available specially when the Babysitters/ Nannies is sick or having an emergency.

Your Babysitters/ Nannies will already have a description of your general expectations based on the information provided at the time of reservation. She will have a registration form for you to complete with your detailed expectations. It is also recommended to have your instructions and requests written or printed out for the Babysitters/ Nannies prior to her arrival. Please be detailed and remember that each family is different. We recommend scheduling the Babysitters/ Nannies to arrive at least 15 minutes before you have to leave to review and familiarize the Babysitters/ Nannies with your instructions.

Your Babysitters/ Nannies will bring a book or quietly work to do while the children are sleeping or napping. If you are in a hotel room, the Babysitters/ Nannies will sit quietly and until you arrive. TelusCare provides child care services only. Baby sitters will not clean nor do any domestic work outside of cleanup from the time they have spent with the children during the reservation. Please refer the duties and responsibilities of the Babysitter. Note that the Babysitters are assigned specially for the Baby like newborn/ infants/ toddlers and in a Live Out basis or as per booking. And the Nannies is assigned to do the mix of small house hold while they look after older kids either they are booked to Live Out or as per booking. Please refer on our services. All details are mentioned how you will get your very own Live Out Baby sitter or Live Out Nanny.

Reservations must be booked directly with TelusCare only.

Babysitters will bring their own food. But, we strongly encourage providing a meal for your Babysitters/ Nannies. If your reservation is 8 hours or more, you are required to provide at least one meal for your Babysitters/ Nannies.

All our Babysitters/ Nannies are trained and responsible. Whenever they fall sick, or experienced some signs of fever, cough, colds or any sickness they notify us at the earliest and immediately we will send a replacement with the same caliber that matches your preference. The staff will do a short hand over of your Baby’s routine and preferences.

Our Accounts department will send you Tax Invoice through your email or WhatsApp number. You can pay through Cash, Debit Card, Credit Card, Bank transfer to TelusCare Company Account or Our Accounts Assistant will come to your home to collect the payment. All are available in the convenience of your own home. How can I cancel my booking? Cancellation and Refund Policy:- Cancellation Policy:- For a Long term or Monthly Contract, Cancellation should be 30 days ahead of time. If you have paid the service for the Month that you are in service and you suddenly cancelled the Service, we will not be liable for the refund or to pay back the service charge. In case the cancellation causes from the company side, we will be sending a replacement staff to complete your booking without refunding the outstanding service. If you are paying ahead or 30 days in advance and you cancelled the service, we will be liable to refund the advance payment that you have paid with a notice period of 30 days through bank transfer. Once we received the payment we will immediately send you the Receipt.

• Use of spray or fogger machine to mist disinfectant which is diluted in water to all furniture, rooms, and touch point areas in your home. The products require no rinse after application. • No cleaning included. How long does the service take? The average duration per service would be 30 minutes to more than an hour depending on the scope of the area.

In order to address the recent public health concerns, precautionary methods like home disinfection are implemented to kill 99.99% of viruses, bacteria and fungi including COVID19 to safeguard you and your family.

• General dusting and mopping of accessible areas inside the house • Kitchen cleaning, trash removal and vessel washing • Linens changing and making up the beds • Bathroom Cleaning • Interior window cleaning • Use of spray or fogger machine to mist disinfectant which is diluted in water to all furniture, rooms, and touchpoint areas in your home. The products require no rinse after application

Our Service Providers are licensed and approved by Dubai Municipality for disinfection services. BACOBAN, VITAL OXIDE, and ANOSAN are the most common disinfectants that are used. They are all Hospital Grade Disinfectants, EPA and Kills 99.999% of viruses, bacteria and germs. All chemicals being used on the service are approved by the Dubai Municipality and UAE Health Authority.

Yes, the disinfectant that are used is 100% child, pet, and environment friendly. It is Bio-safe and Eco-friendly, water-based solution, non-toxic and non-corrosive hospital-grade disinfectants that are approved by the Dubai Municipality. Proper ventilation is required during and after the service. The disinfectant used is self-absorbent hence there is no need for it to be wiped after the service.

No, we never use chemicals that are harmful for humans and pets.

Once in 6 months is the most advisable time duration.

• Kitchen floor and walls tiles cleaning • Shower/ toilet floor and walls tiles cleaning • Floor Scrubbing • Balcony rail and area cleaning • Cleaning doors and the inside of cabinets and drawers • Vacuuming and mopping floors • Wiping down baseboards • Dusting all surfaces and fixtures • Cleaning kitchen appliances and cabinets inside and out • Cleaning sinks, showers, and countertops

Estimated time for this service is up to 12 hours.

No, this service does not include cleaning or washing of your walls, or window exteriors.

Move in or out cleaning service includes a more detailed cleaning, touching more areas of the home such as cleaning behind appliances. Plus additional tasks such as washing of interior windows, bathroom and kitchen steam cleaning, cleaning of cabinets, drawers, doors, floor scrubbing and AC vents etc.

If you need to change the scope of work or add extra materials/parts to fulfill your request, please discuss the changes and the additional amount required with the service provider/ TelusCare then Pay them the Total amount including additional amount after the service is completed.

• Draining water from the water tank • Dislodge and remove the residues inside the tank • Scrub, pressure-wash and disinfect all tank surfaces • Dry and refill the tank • A report on your water tank’s condition before and after the cleaning service

It is recommended to clean your tank every 6 to 12 months if this is your personal supply and only has a low degree of contaminants.

You can use your water straight after the service is completed.

It is important to clean your water tank on a regular basis, about once a year is best. ... Tanks need be regularly cleaned, but unfortunately many people do not know how to keep water tanks clean. Over time sludge or sediment may build up, which can contaminate your water and cause illness.

• A thorough inspection of air ducts • Removal of dirt, debris, and contaminants • Cleaning and sanitization of air ducts using duct cleaning machines • Reassembly and clean up • Wiping work area with spray sanitizer or disinfecting wipes

It is recommended that cleaning your home’s air ducts every three to five years. Homeowners with children, pets, respiratory issues, or a compromised immune system may want to get their HVAC duct system cleaned more often. A system with better filtration will need to be cleaned less frequently. Please note that this is a routine service for maintaining your AC lifespan and not to solve any issues/malfunction with your AC.

AC Duct Cleaning is the cleaning of HVAC/Central AC system ducts, while AC Deep Cleaning is for the cleaning of indoor and outdoor AC unit coils.

The number of units for a central AC is equal to the number of controller units/thermostats found in your home. As an example, a 1BR apartment will usually have 1 thermostat for changing temperature for the whole apartment, meaning that this apartment has 1 AC unit only.

A. TelusCare gives you a chance to compare and choose from the best cleaning service providers in without a pause on one portal. Simply select the type of service and location, premises, schedule and hit calculate tab to get rates and the offers from various cleaning companies with real-time availability.

Yes, you can choose from office, warehouse and own company premises from the types of premises section to book for commercial cleaning services in . TelusCare helps you book reliable and professional cleaning services for both home and office.

Absolutely! You can certainly provide the keys of your house to the maid and leave the house stress free to focus on your personal agenda. However, we earnestly suggest that for your first house cleaning service, you should be present at home and guide the maid on your fundamental focus areas, along with giving her a full tour of the house. For subsequent cleaning bookings, you may either provide her the set of keys, which we take full responsibility and accountability of, or leave the keys under the mat or with the security personnel. In case when you are not present at home, we can always collect the payment at a later point, should you be a regular weekly or bi-weekly customer.

For any important info related to your service such as allergies or skin sensitivity to standard cleaning products please reach out to provider through Contact Provider button on your order page.

We shall provide the details of the babysitters/ nannies like name, photo, ID copies once the service has been confirmed.

You can reserve a Babysitters/ Nannies by calling the company directly or speaking with our team that you are confirming a booking.

Once your request is reviewed, you will receive an email with your Babysitters / Nannies profile and instructions. Then we will send you the invoice to provide the payment. Once payment is received, you will receive a confirmation email with the receipt and Babysitters / Nannies profile and details.

It is always our preference to book the same Babysitters/ Nannies. Please provide all of the dates and times with as much notice as possible so that the same Babysitters/ Nannies can be arranged. We will do our best to choose a Babysitters/ Nannies that generally has availability during those times however, we can never guarantee that the same staff will always be available specially when the Babysitters/ Nannies is sick or having an emergency.

We are able to accommodate most last-minute requests. We can usually have a Babysitters/ Nannies to your home, hotel or event within the allowance of 1.5 to 2 hours. There are additional fees when booking a Babysitters/ Nannies at the last minute. And we require a booking of minimum 6 hours, lesser than 6 hours will not accommodate a last minute request.

Your Babysitters/ Nannies will already have a description of your general expectations based on the information provided at the time of reservation. She will have a registration form for you to complete with your detailed expectations. It is also recommended to have your instructions and requests written or printed out for the Babysitters/ Nannies prior to her arrival. Please be detailed and remember that each family is different. We recommend scheduling the Babysitters/ Nannies to arrive at least 15 minutes before you have to leave to review and familiarize the Babysitters/ Nannies with your instructions.

Your Babysitters/ Nannies will bring a book or quietly work to do while the children are sleeping or napping. If you are in a hotel room, the Babysitters/ Nannies will sit quietly and until you arrive. TelusCare provides child care services only. Baby sitters will not clean nor do any domestic work outside of cleanup from the time they have spent with the children during the reservation.

Your Babysitters/ Nannies will bring a book or quietly work to do while the children are sleeping or napping. If you are in a hotel room, the Babysitters/ Nannies will sit quietly and until you arrive. TelusCare provides child care services only. Baby sitters will not clean nor do any domestic work outside of cleanup from the time they have spent with the children during the reservation. Please refer the duties and responsibilities of the Babysitter. Note that the Babysitters are assigned specially for the Baby like newborn/ infants/ toddlers and in a Live Out basis or as per booking. And the Nannies is assigned to do the mix of small house hold while they look after older kids either they are booked to Live Out or as per booking. Please refer on our services. All details are mentioned how you will get your very own Live out Baby sitter or Live out Nanny.

We value your referrals more than anything and will always make sure that your referrals are treated with the utmost priority and respect. However, please keep in mind that you have signed a contract that indicates you will not share your Babysitters/ Nannies phone number or personal information with any third party. This is for the safety of the staffs and to ensure the highest quality of services for your family. Note that the Babysitters are assigned specially for the Baby like newborn/ infants/ toddlers and in a Live Out basis or as per booking. And the Nannies is assigned to do the mix of small house hold while they look after older kids either they are booked to Live Out or as per booking. Please refer on our services. All details are mentioned how you will get your very own Live out Baby sitter or Live out Nanny.

Reservations must be booked directly with TelusCare only.

Babysitters will bring their own food. But, we strongly encourage providing a meal for your Babysitters/ Nannies. If your reservation is 8 hours or more, you are required to provide at least one meal for your Babysitters/ Nannies.

We are not giving medication, supervise medications or allow anyone not pre authorized by the client into the home or hotel room. In case of any fever or some viral causing sickness, we are only allowed to give when the Parent are away and needs to give the Medicine to ease the Fever, However we needs to be supervised and needs the Authorization from the parents with advise of the Pediatrician or Doctor

All our Babysitters/ Nannies are trained and responsible. Whenever they fall sick, or experienced some signs of fever, cough, colds or any sickness they notify us at the earliest and immediately we will send a replacement with the same caliber that matches your preference. The staff will do a short hand over of your Baby’s routine and preferences.

Invoices can be get in our system. You can pay through Cash, Debit Card, Credit Card, Bank transfer to TelusCare Company Account or to the service provider.

There is a difference between a nanny and a babysitter. While both play a role in supervising and caring for children when parents are away, a nanny is a daily fixture. Nannies will provide housework and are very involved in the children’s lives. Babysitters are short-term caretakers who are typically hired to watch the children for a set period. Babysitters often stay with children while their parents go on a date, or meet the children after-school if the parent has an appointment.

One of our most popular services is bi-weekly housekeeping (every two weeks). This may be the best option if you have a large family or several pets. Weekly cleaning is a better option if you entertain often, and they may need your home to always look its best.

Residential cleaning companies usually provide all their own cleaning supplies and equipment. This is because they are experts in the best use of their products, and they know that each customer has different needs. They have an entire catalog of items, each designed to get a specific job done safely and effectively.

Since we’re a comprehensive cleaning service for residential, commercial, and industrial properties, we understand that fixing accidentally damaged blinds after a house has been cleaned is probably not something you want to deal with. That’s why our maid service teams take any incidents seriously and notify us immediately so “we can make it right,” as our motto says. All of this is detailed in the form of both written notes left after cleaning, and phone calls made afterward to inform us of the damage sustained on the premises.

If something does go wrong, do let us know that you’re not happy. Our cleaning service values any feedback from our customers. Please describe to your cleaner the situation and let them know that our cleaning service did not meet your expectations, and we will come back to fix the issue at their earliest convenience.

Sanitizing is the process of applying chemicals or heat to remove germs from surfaces in order to reduce the risk of illness. Some things we sanitize include countertops, toys, and cutting boards, according to the Environmental Protection Agency (EPA). Disinfecting goes a step further than sanitizing something by killing viruses and bacteria with chemical agents.

The entire service will take about 1-2 hours, depending on the size of the premises. It is advisable that no person or pet enters the disinfected area for at least one (1) hour after our service has been rendered. The technicians who work to provide you with this particular service should enter wearing protective gear like shoe covers and a mask or a respirator. The rooms within your home should also be vacuumed prior to this being performed as well to remove as much dust and debris from your floors, carpets, and furniture as possible otherwise, the treatment may not be able to penetrate deep enough into your material to fully eliminate all traces of harmful bacteria.

High level: they come in contact with the mucous membrane. Intermediate level: some of the items will come in contact with the mucous membrane, and others are semicritical but do not come into contact with the mucous membrane. Lowest level: these items do not come in contact with either the mucous membrane or intact skin.

High level: they come in contact with the mucous membrane. Intermediate level: some of the items will come in contact with the mucous membrane, and others are semi-critical but do not come into contact with the mucous membrane. Lowest level: these items do not come in contact with either the mucous membrane or intact skin.

Depending on your usage your sofa needs to be clean. If your sofa is heavily used, for example it is in a commercial place, then cleaning it twice a year is necessary. For residential sofas, once a year is enough according to the best professional sofa cleaners.

Anything that you use on a daily basis needs to be clean not only for dust and dirt but for germs too.

All our professional sofa cleaning services providers use chemical free or mild chemical infused sofa cleaning liquids that doesn’t harm your sofa fabric and also not harmful to the environment.

Deep cleaning is necessary to make sure that every corner of your house is thoroughly cleaned. Moreover, it also helps your home look more attractive.

Deep cleaning is needed every two months at least to make sure that your home is free of any germs.

Our deep cleaning companies in Dubai need around 6-8 hours for a 3bhk house.

If your appointment falls on a holiday, we will speak to you & update you in advance as per the situation.

If you are booking a house cleaning session with materials, then you can enjoy utmost peace of mind and require no materials to be handed over to the maid. Our maid will carry all the key cleaning materials to ensure that you have a perfectly clean house. In case you do not want the maid to carry cleaning materials, we would request you to provide us the following cleaning items: • Vacuum cleaner • Cleaning equipment (mop & bucket, broom, dust brush & pan) • Multi-purpose Cleaning Spray • Cleaning products (toilet cleaners, general purpose cleaners, glass cleaners, detergents and grease solvents) • Sponges • Floor Cleaner • Duster (or dusting cloths of your choice) • Bleach • Lime scale Remover • Cleaning Cloths* (One each for – 1. Bathroom 2. Toilet 3. Kitchen 4. Other surfaces) • Furniture Polish*

• General dusting and mopping of accessible areas inside the house • Kitchen cleaning, trash removal and vessel washing • Linens changing and making up the beds • Bathroom cleaning • Interior window cleaning Home cleaning services include general cleaning tasks such as dusting, sweeping, vacuuming, mopping, dishes, and tidying up. They will also make the bed, do laundry, and iron your clothes if required. In addition to these tasks, our professional cleaners will also clean toilets, counters, bathtubs, showers, and kitchen appliances such as stovetops and fridges. If you have a patio or balcony, those will be thoroughly cleaned too along with interior windows. Our cleaners can also help you with basic organizing of your closets and kitchen cupboards.

• Vacuum cleaner • Cleaning equipment (mop & bucket, broom, dust brush & pan) • Multi-purpose Cleaning Spray • Cleaning products (toilet cleaners, general purpose cleaners, glass cleaners, detergents and grease solvents) • Sponges • Floor Cleaner • Duster (or dusting cloths of your choice) • Bleach • Lime scale Remover • Cleaning Cloths* (One each for – 1. Bathroom 2. Toilet 3. Kitchen 4. Other surfaces) • Furniture Polish*

If you need to change the scope of work or add extra materials/parts to fulfill your request, please discuss the changes and the additional amount required with the service provider/ TelusCare then Pay them the Total amount including additional amount after the service is completed.

Please contact us by writing us an email.

• All regular house cleaning tasks • Kitchen floor and walls tiles steam cleaning • Bathroom floor and walls tiles steam cleaning • Balcony rail and area cleaning • Cleaning doors and the inside of cabinets and drawers

Estimated time will depend in the premise area that need to be cleaned.

To move any kind of heavy furniture.

• For unoccupied premises, our deep cleaning service includes: • Dust/damp-wipe all doors and switches • Bathrooms and toilets: scrub floors, tiled walls, sanitary wares and fittings, clean mirrors • Kitchen: scrub floors, tiled walls, sink and worktops surfaces, wipe cabinets • Clean balcony and damp-wipe handrails • Clean A/C vents and skirting • Wash internal windows and frames • Scrub the hard floor in all the rooms

• Steam cleaning of kitchen walls tiles and floor • Cleaning of windows, ceiling and exhaust fans • Removal of dirt, grease and grime • Cleaning of gas hobs or burners and chimney hoods • Internal and external cleaning of storage cabinets • Cleaning of sink and washing zone • Cleaning of all stainless steel and chrome fittings • External cleaning of kitchen appliances

We will do everything possible to remove your stain, but there is a possibility it may not come out.

The cleaning team will bring the below listed materials: 1. heavy duty vacuums, 2. steam machines, 3. mops, 4. Clothes, 5. Cleaning soap and detergents for dishes, floors, glass, wooden surfaces and toilets.

None. All of our cleaning products are green. You can be sure that our cleaning services are safe for your children and pets.

No, deep cleaning service does not include floor scrubbing. Please book a Move In or Move Out service, if you require a deep cleaning service with the addition of floor scrubbing machines.

No, this service does not include cleaning or washing of your walls, or window exteriors.

Deep cleaning service includes a more detailed cleaning, touching more areas of the home such as cleaning behind appliances. Plus additional tasks such as washing of interior windows, bathroom and kitchen steam cleaning, cleaning of cabinets, drawers, doors, and AC vents etc.

For any important info related to your service such as allergies or skin sensitivity to standard cleaning products please reach out to TelusCare Support Team.

If you need to change the scope of work or add extra materials/parts to fulfill your request, please discuss the changes and the additional amount required with the service provider/ TelusCare then Pay them the Total amount including additional amount after the service is completed.

• Removal of dirt, debris and dust through dry vacuuming • Removal of stains and odors through wet vacuuming

Estimated time for this service is 2 hours per carpet. Please let the furniture dry for 24 hours after the service completion.

Yes. We can come and collect from you and return afterwards.

The pro will bring a specialized machine and carpet cleaning solutions.

In most cases your carpet will be dry in 3-6 hours. However this depends on the temperature in the room and the density of the fiber. Opening windows and increasing the heating will speed this process up.

We will do everything possible to remove your stain, but there is a possibility it may not come out.

For any important info related to your service such as allergies or skin sensitivity to standard cleaning products please reach out to provider through Contact Provider button on your order page.

We have a very high success rate in removing all spots and stains; however, we cannot give a guarantee. Our ability to remove stains and spots will depend on several factors including the nature of the spot and stain, how long it has been on the FABRIC and what cleaning chemicals have already been tried on. Usually the longer the spot and stains remained on the fabric, the harder it is to get them out. Also, the more chemicals already been tried on the fabric the more difficult it is for us to remove the spots.

None. All of our cleaning products are green. You can be sure that our cleaning services are safe for your children and pets.

• Removal of dirt, debris and dust through dry vacuuming • Removal of stains and odors through wet vacuuming • Ironing using a steam machine if required

Estimated time for this service is up to 1 hour per curtain. Please let the furniture dry for 24 hours after the service completion.

An average pair of curtains takes between 15 to 30mins to clean. An average blind takes between 10 to 20mins to clean.

Yes. All processes include both sides of curtains and blinds.

We will do everything possible to remove your stain, but there is a possibility it may not come out.

We will require electricity from you. It would also help if you could make sure our access to the curtains or blinds is clear and any items from the window seals have been removed.

No, the team will thoroughly clean the curtains while they are hung. Decorative curtains are given at most care to clean/sanitize without affecting the positions

For any important info related to your service such as allergies or skin sensitivity to standard cleaning products please reach out to TelusCare Support Team.

If you need to change the scope of work or add extra materials/parts to fulfill your request, please discuss the changes and the additional amount required with the service provider/ TelusCare then Pay them the Total amount including additional amount after the service is completed.

• Removal of dirt, debris and dust through dry vacuuming • Removal of stains and odors through wet vacuuming

Estimated time for the service is up to 2 hours per unit. Please let the mattress dry for 24 hours after the service completion.

All sweat, bacteria and dust mites live in your mattress and if you don’t clean it often it can lead to health-related problems.

Yes. It doesn’t matter how a new mattress is, it will collect an average of 2 million dust mites and other impurities within 6 months of use. Also, older mattresses can be restored to make them 100% healthy to sleep on after performing our treatment.

Yes. Our UVc device is equivalent to 48 hours of natural outdoor purification system of the sun and destroys microbes and bacteria that are causing bad odors.

We recommend having your mattress sanitized and your rugs and upholstery cleaned every 6 months. This should be increased to every 3 months if you or a member of your family suffers from asthma or dust mite allergies.

Domestic vacuums do not have the power to reach deep inside a mattress where dust mites and their faeces can go. Also, this will not adequately remove soils from your carpet. Try us to see and feel the difference!

A. If living in, i. private room and board, including private bath ii. Paid holidays, and four weeks of paid vacation per year iii. Use of vehicle, if driving is required iv. Home environment free of all safety and health hazards v. Accurate and detailed description of duties and responsibilities

There is a difference between a nanny and a babysitter. While both play a role in supervising and caring for children when parents are away, a nanny is a daily fixture. Nannies will provide housework and are very involved in the children’s lives. Babysitters are short-term caretakers who are typically hired to watch the children for a set period. Babysitters often stay with children while their parents go on a date, or meet the children after-school if the parent has an appointment

We shall provide the details of the babysitters/ nannies like name, photo, ID copies once the service has been confirmed.

You can reserve a Babysitters/ Nannies by calling the company directly or speaking with our team that you are confirming a booking.

Once your request is reviewed, you will receive an email with your Babysitters / Nannies profile and instructions. Then we will send you the invoice to provide the payment. Once payment is received, you will receive a confirmation email with the receipt and Babysitters / Nannies profile and details.

It is always our preference to book the same Babysitters/ Nannies. Please provide all of the dates and times with as much notice as possible so that the same Babysitters/ Nannies can be arranged. We will do our best to choose a Babysitters/ Nannies that generally has availability during those times however, we can never guarantee that the same staff will always be available specially when the Babysitters/ Nannies is sick or having an emergency.

Your Babysitters/ Nannies will already have a description of your general expectations based on the information provided at the time of reservation. She will have a registration form for you to complete with your detailed expectations. It is also recommended to have your instructions and requests written or printed out for the Babysitters/ Nannies prior to her arrival. Please be detailed and remember that each family is different. We recommend scheduling the Babysitters/ Nannies to arrive at least 15 minutes before you have to leave to review and familiarize the Babysitters/ Nannies with your instructions.

Your Babysitters/ Nannies will bring a book or quietly work to do while the children are sleeping or napping. If you are in a hotel room, the Babysitters/ Nannies will sit quietly and until you arrive. TelusCare provides child care services only. Baby sitters will not clean nor do any domestic work outside of cleanup from the time they have spent with the children during the reservation. Please refer the duties and responsibilities of the Babysitter. Note that the Babysitters are assigned specially for the Baby like newborn/ infants/ toddlers and in a Live Out basis or as per booking. And the Nannies is assigned to do the mix of small house hold while they look after older kids either they are booked to Live Out or as per booking. Please refer on our services. All details are mentioned how you will get your very own Live Out Baby sitter or Live Out Nanny.

Reservations must be booked directly with TelusCare only.

Babysitters will bring their own food. But, we strongly encourage providing a meal for your Babysitters/ Nannies. If your reservation is 8 hours or more, you are required to provide at least one meal for your Babysitters/ Nannies.

All our Babysitters/ Nannies are trained and responsible. Whenever they fall sick, or experienced some signs of fever, cough, colds or any sickness they notify us at the earliest and immediately we will send a replacement with the same caliber that matches your preference. The staff will do a short hand over of your Baby’s routine and preferences.

Our Accounts department will send you Tax Invoice through your email or WhatsApp number. You can pay through Cash, Debit Card, Credit Card, Bank transfer to TelusCare Company Account or Our Accounts Assistant will come to your home to collect the payment. All are available in the convenience of your own home. How can I cancel my booking? Cancellation and Refund Policy:- Cancellation Policy:- For a Long term or Monthly Contract, Cancellation should be 30 days ahead of time. If you have paid the service for the Month that you are in service and you suddenly cancelled the Service, we will not be liable for the refund or to pay back the service charge. In case the cancellation causes from the company side, we will be sending a replacement staff to complete your booking without refunding the outstanding service. If you are paying ahead or 30 days in advance and you cancelled the service, we will be liable to refund the advance payment that you have paid with a notice period of 30 days through bank transfer. Once we received the payment we will immediately send you the Receipt.

• Use of spray or fogger machine to mist disinfectant which is diluted in water to all furniture, rooms, and touch point areas in your home. The products require no rinse after application. • No cleaning included. How long does the service take? The average duration per service would be 30 minutes to more than an hour depending on the scope of the area.

In order to address the recent public health concerns, precautionary methods like home disinfection are implemented to kill 99.99% of viruses, bacteria and fungi including COVID19 to safeguard you and your family.

• General dusting and mopping of accessible areas inside the house • Kitchen cleaning, trash removal and vessel washing • Linens changing and making up the beds • Bathroom Cleaning • Interior window cleaning • Use of spray or fogger machine to mist disinfectant which is diluted in water to all furniture, rooms, and touchpoint areas in your home. The products require no rinse after application

Our Service Providers are licensed and approved by Dubai Municipality for disinfection services. BACOBAN, VITAL OXIDE, and ANOSAN are the most common disinfectants that are used. They are all Hospital Grade Disinfectants, EPA and Kills 99.999% of viruses, bacteria and germs. All chemicals being used on the service are approved by the Dubai Municipality and UAE Health Authority.

Yes, the disinfectant that are used is 100% child, pet, and environment friendly. It is Bio-safe and Eco-friendly, water-based solution, non-toxic and non-corrosive hospital-grade disinfectants that are approved by the Dubai Municipality. Proper ventilation is required during and after the service. The disinfectant used is self-absorbent hence there is no need for it to be wiped after the service.

No, we never use chemicals that are harmful for humans and pets.

Once in 6 months is the most advisable time duration.

• Kitchen floor and walls tiles cleaning • Shower/ toilet floor and walls tiles cleaning • Floor Scrubbing • Balcony rail and area cleaning • Cleaning doors and the inside of cabinets and drawers • Vacuuming and mopping floors • Wiping down baseboards • Dusting all surfaces and fixtures • Cleaning kitchen appliances and cabinets inside and out • Cleaning sinks, showers, and countertops

Estimated time for this service is up to 12 hours.

No, this service does not include cleaning or washing of your walls, or window exteriors.

Move in or out cleaning service includes a more detailed cleaning, touching more areas of the home such as cleaning behind appliances. Plus additional tasks such as washing of interior windows, bathroom and kitchen steam cleaning, cleaning of cabinets, drawers, doors, floor scrubbing and AC vents etc.

If you need to change the scope of work or add extra materials/parts to fulfill your request, please discuss the changes and the additional amount required with the service provider/ TelusCare then Pay them the Total amount including additional amount after the service is completed.

• Draining water from the water tank • Dislodge and remove the residues inside the tank • Scrub, pressure-wash and disinfect all tank surfaces • Dry and refill the tank • A report on your water tank’s condition before and after the cleaning service

It is recommended to clean your tank every 6 to 12 months if this is your personal supply and only has a low degree of contaminants.

You can use your water straight after the service is completed.

It is important to clean your water tank on a regular basis, about once a year is best. ... Tanks need be regularly cleaned, but unfortunately many people do not know how to keep water tanks clean. Over time sludge or sediment may build up, which can contaminate your water and cause illness.

• A thorough inspection of air ducts • Removal of dirt, debris, and contaminants • Cleaning and sanitization of air ducts using duct cleaning machines • Reassembly and clean up • Wiping work area with spray sanitizer or disinfecting wipes

It is recommended that cleaning your home’s air ducts every three to five years. Homeowners with children, pets, respiratory issues, or a compromised immune system may want to get their HVAC duct system cleaned more often. A system with better filtration will need to be cleaned less frequently. Please note that this is a routine service for maintaining your AC lifespan and not to solve any issues/malfunction with your AC.

AC Duct Cleaning is the cleaning of HVAC/Central AC system ducts, while AC Deep Cleaning is for the cleaning of indoor and outdoor AC unit coils.

The number of units for a central AC is equal to the number of controller units/thermostats found in your home. As an example, a 1BR apartment will usually have 1 thermostat for changing temperature for the whole apartment, meaning that this apartment has 1 AC unit only.

A. TelusCare gives you a chance to compare and choose from the best cleaning service providers in without a pause on one portal. Simply select the type of service and location, premises, schedule and hit calculate tab to get rates and the offers from various cleaning companies with real-time availability.

Yes, you can choose from office, warehouse and own company premises from the types of premises section to book for commercial cleaning services in . TelusCare helps you book reliable and professional cleaning services for both home and office.

Absolutely! You can certainly provide the keys of your house to the maid and leave the house stress free to focus on your personal agenda. However, we earnestly suggest that for your first house cleaning service, you should be present at home and guide the maid on your fundamental focus areas, along with giving her a full tour of the house. For subsequent cleaning bookings, you may either provide her the set of keys, which we take full responsibility and accountability of, or leave the keys under the mat or with the security personnel. In case when you are not present at home, we can always collect the payment at a later point, should you be a regular weekly or bi-weekly customer.

For any important info related to your service such as allergies or skin sensitivity to standard cleaning products please reach out to provider through Contact Provider button on your order page.

We shall provide the details of the babysitters/ nannies like name, photo, ID copies once the service has been confirmed.

You can reserve a Babysitters/ Nannies by calling the company directly or speaking with our team that you are confirming a booking.

Once your request is reviewed, you will receive an email with your Babysitters / Nannies profile and instructions. Then we will send you the invoice to provide the payment. Once payment is received, you will receive a confirmation email with the receipt and Babysitters / Nannies profile and details.

It is always our preference to book the same Babysitters/ Nannies. Please provide all of the dates and times with as much notice as possible so that the same Babysitters/ Nannies can be arranged. We will do our best to choose a Babysitters/ Nannies that generally has availability during those times however, we can never guarantee that the same staff will always be available specially when the Babysitters/ Nannies is sick or having an emergency.

We are able to accommodate most last-minute requests. We can usually have a Babysitters/ Nannies to your home, hotel or event within the allowance of 1.5 to 2 hours. There are additional fees when booking a Babysitters/ Nannies at the last minute. And we require a booking of minimum 6 hours, lesser than 6 hours will not accommodate a last minute request.

Your Babysitters/ Nannies will already have a description of your general expectations based on the information provided at the time of reservation. She will have a registration form for you to complete with your detailed expectations. It is also recommended to have your instructions and requests written or printed out for the Babysitters/ Nannies prior to her arrival. Please be detailed and remember that each family is different. We recommend scheduling the Babysitters/ Nannies to arrive at least 15 minutes before you have to leave to review and familiarize the Babysitters/ Nannies with your instructions.

Your Babysitters/ Nannies will bring a book or quietly work to do while the children are sleeping or napping. If you are in a hotel room, the Babysitters/ Nannies will sit quietly and until you arrive. TelusCare provides child care services only. Baby sitters will not clean nor do any domestic work outside of cleanup from the time they have spent with the children during the reservation.

Your Babysitters/ Nannies will bring a book or quietly work to do while the children are sleeping or napping. If you are in a hotel room, the Babysitters/ Nannies will sit quietly and until you arrive. TelusCare provides child care services only. Baby sitters will not clean nor do any domestic work outside of cleanup from the time they have spent with the children during the reservation. Please refer the duties and responsibilities of the Babysitter. Note that the Babysitters are assigned specially for the Baby like newborn/ infants/ toddlers and in a Live Out basis or as per booking. And the Nannies is assigned to do the mix of small house hold while they look after older kids either they are booked to Live Out or as per booking. Please refer on our services. All details are mentioned how you will get your very own Live out Baby sitter or Live out Nanny.

We value your referrals more than anything and will always make sure that your referrals are treated with the utmost priority and respect. However, please keep in mind that you have signed a contract that indicates you will not share your Babysitters/ Nannies phone number or personal information with any third party. This is for the safety of the staffs and to ensure the highest quality of services for your family. Note that the Babysitters are assigned specially for the Baby like newborn/ infants/ toddlers and in a Live Out basis or as per booking. And the Nannies is assigned to do the mix of small house hold while they look after older kids either they are booked to Live Out or as per booking. Please refer on our services. All details are mentioned how you will get your very own Live out Baby sitter or Live out Nanny.

Reservations must be booked directly with TelusCare only.

Babysitters will bring their own food. But, we strongly encourage providing a meal for your Babysitters/ Nannies. If your reservation is 8 hours or more, you are required to provide at least one meal for your Babysitters/ Nannies.

We are not giving medication, supervise medications or allow anyone not pre authorized by the client into the home or hotel room. In case of any fever or some viral causing sickness, we are only allowed to give when the Parent are away and needs to give the Medicine to ease the Fever, However we needs to be supervised and needs the Authorization from the parents with advise of the Pediatrician or Doctor

All our Babysitters/ Nannies are trained and responsible. Whenever they fall sick, or experienced some signs of fever, cough, colds or any sickness they notify us at the earliest and immediately we will send a replacement with the same caliber that matches your preference. The staff will do a short hand over of your Baby’s routine and preferences.

Invoices can be get in our system. You can pay through Cash, Debit Card, Credit Card, Bank transfer to TelusCare Company Account or to the service provider.

There is a difference between a nanny and a babysitter. While both play a role in supervising and caring for children when parents are away, a nanny is a daily fixture. Nannies will provide housework and are very involved in the children’s lives. Babysitters are short-term caretakers who are typically hired to watch the children for a set period. Babysitters often stay with children while their parents go on a date, or meet the children after-school if the parent has an appointment.

One of our most popular services is bi-weekly housekeeping (every two weeks). This may be the best option if you have a large family or several pets. Weekly cleaning is a better option if you entertain often, and they may need your home to always look its best.

Residential cleaning companies usually provide all their own cleaning supplies and equipment. This is because they are experts in the best use of their products, and they know that each customer has different needs. They have an entire catalog of items, each designed to get a specific job done safely and effectively.

Since we’re a comprehensive cleaning service for residential, commercial, and industrial properties, we understand that fixing accidentally damaged blinds after a house has been cleaned is probably not something you want to deal with. That’s why our maid service teams take any incidents seriously and notify us immediately so “we can make it right,” as our motto says. All of this is detailed in the form of both written notes left after cleaning, and phone calls made afterward to inform us of the damage sustained on the premises.

If something does go wrong, do let us know that you’re not happy. Our cleaning service values any feedback from our customers. Please describe to your cleaner the situation and let them know that our cleaning service did not meet your expectations, and we will come back to fix the issue at their earliest convenience.

Sanitizing is the process of applying chemicals or heat to remove germs from surfaces in order to reduce the risk of illness. Some things we sanitize include countertops, toys, and cutting boards, according to the Environmental Protection Agency (EPA). Disinfecting goes a step further than sanitizing something by killing viruses and bacteria with chemical agents.

The entire service will take about 1-2 hours, depending on the size of the premises. It is advisable that no person or pet enters the disinfected area for at least one (1) hour after our service has been rendered. The technicians who work to provide you with this particular service should enter wearing protective gear like shoe covers and a mask or a respirator. The rooms within your home should also be vacuumed prior to this being performed as well to remove as much dust and debris from your floors, carpets, and furniture as possible otherwise, the treatment may not be able to penetrate deep enough into your material to fully eliminate all traces of harmful bacteria.

High level: they come in contact with the mucous membrane. Intermediate level: some of the items will come in contact with the mucous membrane, and others are semicritical but do not come into contact with the mucous membrane. Lowest level: these items do not come in contact with either the mucous membrane or intact skin.

High level: they come in contact with the mucous membrane. Intermediate level: some of the items will come in contact with the mucous membrane, and others are semi-critical but do not come into contact with the mucous membrane. Lowest level: these items do not come in contact with either the mucous membrane or intact skin.

Depending on your usage your sofa needs to be clean. If your sofa is heavily used, for example it is in a commercial place, then cleaning it twice a year is necessary. For residential sofas, once a year is enough according to the best professional sofa cleaners.

Anything that you use on a daily basis needs to be clean not only for dust and dirt but for germs too.

All our professional sofa cleaning services providers use chemical free or mild chemical infused sofa cleaning liquids that doesn’t harm your sofa fabric and also not harmful to the environment.

Deep cleaning is necessary to make sure that every corner of your house is thoroughly cleaned. Moreover, it also helps your home look more attractive.

Deep cleaning is needed every two months at least to make sure that your home is free of any germs.

Our deep cleaning companies in Dubai need around 6-8 hours for a 3bhk house.

If your appointment falls on a holiday, we will speak to you & update you in advance as per the situation.

If you are booking a house cleaning session with materials, then you can enjoy utmost peace of mind and require no materials to be handed over to the maid. Our maid will carry all the key cleaning materials to ensure that you have a perfectly clean house. In case you do not want the maid to carry cleaning materials, we would request you to provide us the following cleaning items: • Vacuum cleaner • Cleaning equipment (mop & bucket, broom, dust brush & pan) • Multi-purpose Cleaning Spray • Cleaning products (toilet cleaners, general purpose cleaners, glass cleaners, detergents and grease solvents) • Sponges • Floor Cleaner • Duster (or dusting cloths of your choice) • Bleach • Lime scale Remover • Cleaning Cloths* (One each for – 1. Bathroom 2. Toilet 3. Kitchen 4. Other surfaces) • Furniture Polish*

• General dusting and mopping of accessible areas inside the house • Kitchen cleaning, trash removal and vessel washing • Linens changing and making up the beds • Bathroom cleaning • Interior window cleaning Home cleaning services include general cleaning tasks such as dusting, sweeping, vacuuming, mopping, dishes, and tidying up. They will also make the bed, do laundry, and iron your clothes if required. In addition to these tasks, our professional cleaners will also clean toilets, counters, bathtubs, showers, and kitchen appliances such as stovetops and fridges. If you have a patio or balcony, those will be thoroughly cleaned too along with interior windows. Our cleaners can also help you with basic organizing of your closets and kitchen cupboards.

• Vacuum cleaner • Cleaning equipment (mop & bucket, broom, dust brush & pan) • Multi-purpose Cleaning Spray • Cleaning products (toilet cleaners, general purpose cleaners, glass cleaners, detergents and grease solvents) • Sponges • Floor Cleaner • Duster (or dusting cloths of your choice) • Bleach • Lime scale Remover • Cleaning Cloths* (One each for – 1. Bathroom 2. Toilet 3. Kitchen 4. Other surfaces) • Furniture Polish*

If you need to change the scope of work or add extra materials/parts to fulfill your request, please discuss the changes and the additional amount required with the service provider/ TelusCare then Pay them the Total amount including additional amount after the service is completed.

Please contact us by writing us an email.

• All regular house cleaning tasks • Kitchen floor and walls tiles steam cleaning • Bathroom floor and walls tiles steam cleaning • Balcony rail and area cleaning • Cleaning doors and the inside of cabinets and drawers

Estimated time will depend in the premise area that need to be cleaned.

To move any kind of heavy furniture.

• For unoccupied premises, our deep cleaning service includes: • Dust/damp-wipe all doors and switches • Bathrooms and toilets: scrub floors, tiled walls, sanitary wares and fittings, clean mirrors • Kitchen: scrub floors, tiled walls, sink and worktops surfaces, wipe cabinets • Clean balcony and damp-wipe handrails • Clean A/C vents and skirting • Wash internal windows and frames • Scrub the hard floor in all the rooms

• Steam cleaning of kitchen walls tiles and floor • Cleaning of windows, ceiling and exhaust fans • Removal of dirt, grease and grime • Cleaning of gas hobs or burners and chimney hoods • Internal and external cleaning of storage cabinets • Cleaning of sink and washing zone • Cleaning of all stainless steel and chrome fittings • External cleaning of kitchen appliances

We will do everything possible to remove your stain, but there is a possibility it may not come out.

The cleaning team will bring the below listed materials: 1. heavy duty vacuums, 2. steam machines, 3. mops, 4. Clothes, 5. Cleaning soap and detergents for dishes, floors, glass, wooden surfaces and toilets.

None. All of our cleaning products are green. You can be sure that our cleaning services are safe for your children and pets.

No, deep cleaning service does not include floor scrubbing. Please book a Move In or Move Out service, if you require a deep cleaning service with the addition of floor scrubbing machines.

No, this service does not include cleaning or washing of your walls, or window exteriors.

Deep cleaning service includes a more detailed cleaning, touching more areas of the home such as cleaning behind appliances. Plus additional tasks such as washing of interior windows, bathroom and kitchen steam cleaning, cleaning of cabinets, drawers, doors, and AC vents etc.

For any important info related to your service such as allergies or skin sensitivity to standard cleaning products please reach out to TelusCare Support Team.

If you need to change the scope of work or add extra materials/parts to fulfill your request, please discuss the changes and the additional amount required with the service provider/ TelusCare then Pay them the Total amount including additional amount after the service is completed.

• Removal of dirt, debris and dust through dry vacuuming • Removal of stains and odors through wet vacuuming

Estimated time for this service is 2 hours per carpet. Please let the furniture dry for 24 hours after the service completion.

Yes. We can come and collect from you and return afterwards.

The pro will bring a specialized machine and carpet cleaning solutions.

In most cases your carpet will be dry in 3-6 hours. However this depends on the temperature in the room and the density of the fiber. Opening windows and increasing the heating will speed this process up.

We will do everything possible to remove your stain, but there is a possibility it may not come out.

For any important info related to your service such as allergies or skin sensitivity to standard cleaning products please reach out to provider through Contact Provider button on your order page.

We have a very high success rate in removing all spots and stains; however, we cannot give a guarantee. Our ability to remove stains and spots will depend on several factors including the nature of the spot and stain, how long it has been on the FABRIC and what cleaning chemicals have already been tried on. Usually the longer the spot and stains remained on the fabric, the harder it is to get them out. Also, the more chemicals already been tried on the fabric the more difficult it is for us to remove the spots.

None. All of our cleaning products are green. You can be sure that our cleaning services are safe for your children and pets.

• Removal of dirt, debris and dust through dry vacuuming • Removal of stains and odors through wet vacuuming • Ironing using a steam machine if required

Estimated time for this service is up to 1 hour per curtain. Please let the furniture dry for 24 hours after the service completion.

An average pair of curtains takes between 15 to 30mins to clean. An average blind takes between 10 to 20mins to clean.

Yes. All processes include both sides of curtains and blinds.

We will do everything possible to remove your stain, but there is a possibility it may not come out.

We will require electricity from you. It would also help if you could make sure our access to the curtains or blinds is clear and any items from the window seals have been removed.

No, the team will thoroughly clean the curtains while they are hung. Decorative curtains are given at most care to clean/sanitize without affecting the positions

For any important info related to your service such as allergies or skin sensitivity to standard cleaning products please reach out to TelusCare Support Team.

If you need to change the scope of work or add extra materials/parts to fulfill your request, please discuss the changes and the additional amount required with the service provider/ TelusCare then Pay them the Total amount including additional amount after the service is completed.

• Removal of dirt, debris and dust through dry vacuuming • Removal of stains and odors through wet vacuuming

Estimated time for the service is up to 2 hours per unit. Please let the mattress dry for 24 hours after the service completion.

All sweat, bacteria and dust mites live in your mattress and if you don’t clean it often it can lead to health-related problems.

Yes. It doesn’t matter how a new mattress is, it will collect an average of 2 million dust mites and other impurities within 6 months of use. Also, older mattresses can be restored to make them 100% healthy to sleep on after performing our treatment.

Yes. Our UVc device is equivalent to 48 hours of natural outdoor purification system of the sun and destroys microbes and bacteria that are causing bad odors.

We recommend having your mattress sanitized and your rugs and upholstery cleaned every 6 months. This should be increased to every 3 months if you or a member of your family suffers from asthma or dust mite allergies.

Domestic vacuums do not have the power to reach deep inside a mattress where dust mites and their faeces can go. Also, this will not adequately remove soils from your carpet. Try us to see and feel the difference!

A. If living in, i. private room and board, including private bath ii. Paid holidays, and four weeks of paid vacation per year iii. Use of vehicle, if driving is required iv. Home environment free of all safety and health hazards v. Accurate and detailed description of duties and responsibilities

There is a difference between a nanny and a babysitter. While both play a role in supervising and caring for children when parents are away, a nanny is a daily fixture. Nannies will provide housework and are very involved in the children’s lives. Babysitters are short-term caretakers who are typically hired to watch the children for a set period. Babysitters often stay with children while their parents go on a date, or meet the children after-school if the parent has an appointment

We shall provide the details of the babysitters/ nannies like name, photo, ID copies once the service has been confirmed.

You can reserve a Babysitters/ Nannies by calling the company directly or speaking with our team that you are confirming a booking.

Once your request is reviewed, you will receive an email with your Babysitters / Nannies profile and instructions. Then we will send you the invoice to provide the payment. Once payment is received, you will receive a confirmation email with the receipt and Babysitters / Nannies profile and details.

It is always our preference to book the same Babysitters/ Nannies. Please provide all of the dates and times with as much notice as possible so that the same Babysitters/ Nannies can be arranged. We will do our best to choose a Babysitters/ Nannies that generally has availability during those times however, we can never guarantee that the same staff will always be available specially when the Babysitters/ Nannies is sick or having an emergency.

Your Babysitters/ Nannies will already have a description of your general expectations based on the information provided at the time of reservation. She will have a registration form for you to complete with your detailed expectations. It is also recommended to have your instructions and requests written or printed out for the Babysitters/ Nannies prior to her arrival. Please be detailed and remember that each family is different. We recommend scheduling the Babysitters/ Nannies to arrive at least 15 minutes before you have to leave to review and familiarize the Babysitters/ Nannies with your instructions.

Your Babysitters/ Nannies will bring a book or quietly work to do while the children are sleeping or napping. If you are in a hotel room, the Babysitters/ Nannies will sit quietly and until you arrive. TelusCare provides child care services only. Baby sitters will not clean nor do any domestic work outside of cleanup from the time they have spent with the children during the reservation. Please refer the duties and responsibilities of the Babysitter. Note that the Babysitters are assigned specially for the Baby like newborn/ infants/ toddlers and in a Live Out basis or as per booking. And the Nannies is assigned to do the mix of small house hold while they look after older kids either they are booked to Live Out or as per booking. Please refer on our services. All details are mentioned how you will get your very own Live Out Baby sitter or Live Out Nanny.

Reservations must be booked directly with TelusCare only.

Babysitters will bring their own food. But, we strongly encourage providing a meal for your Babysitters/ Nannies. If your reservation is 8 hours or more, you are required to provide at least one meal for your Babysitters/ Nannies.

All our Babysitters/ Nannies are trained and responsible. Whenever they fall sick, or experienced some signs of fever, cough, colds or any sickness they notify us at the earliest and immediately we will send a replacement with the same caliber that matches your preference. The staff will do a short hand over of your Baby’s routine and preferences.

Our Accounts department will send you Tax Invoice through your email or WhatsApp number. You can pay through Cash, Debit Card, Credit Card, Bank transfer to TelusCare Company Account or Our Accounts Assistant will come to your home to collect the payment. All are available in the convenience of your own home. How can I cancel my booking? Cancellation and Refund Policy:- Cancellation Policy:- For a Long term or Monthly Contract, Cancellation should be 30 days ahead of time. If you have paid the service for the Month that you are in service and you suddenly cancelled the Service, we will not be liable for the refund or to pay back the service charge. In case the cancellation causes from the company side, we will be sending a replacement staff to complete your booking without refunding the outstanding service. If you are paying ahead or 30 days in advance and you cancelled the service, we will be liable to refund the advance payment that you have paid with a notice period of 30 days through bank transfer. Once we received the payment we will immediately send you the Receipt.

• Use of spray or fogger machine to mist disinfectant which is diluted in water to all furniture, rooms, and touch point areas in your home. The products require no rinse after application. • No cleaning included. How long does the service take? The average duration per service would be 30 minutes to more than an hour depending on the scope of the area.

In order to address the recent public health concerns, precautionary methods like home disinfection are implemented to kill 99.99% of viruses, bacteria and fungi including COVID19 to safeguard you and your family.

• General dusting and mopping of accessible areas inside the house • Kitchen cleaning, trash removal and vessel washing • Linens changing and making up the beds • Bathroom Cleaning • Interior window cleaning • Use of spray or fogger machine to mist disinfectant which is diluted in water to all furniture, rooms, and touchpoint areas in your home. The products require no rinse after application

Our Service Providers are licensed and approved by Dubai Municipality for disinfection services. BACOBAN, VITAL OXIDE, and ANOSAN are the most common disinfectants that are used. They are all Hospital Grade Disinfectants, EPA and Kills 99.999% of viruses, bacteria and germs. All chemicals being used on the service are approved by the Dubai Municipality and UAE Health Authority.

Yes, the disinfectant that are used is 100% child, pet, and environment friendly. It is Bio-safe and Eco-friendly, water-based solution, non-toxic and non-corrosive hospital-grade disinfectants that are approved by the Dubai Municipality. Proper ventilation is required during and after the service. The disinfectant used is self-absorbent hence there is no need for it to be wiped after the service.

No, we never use chemicals that are harmful for humans and pets.

Once in 6 months is the most advisable time duration.

• Kitchen floor and walls tiles cleaning • Shower/ toilet floor and walls tiles cleaning • Floor Scrubbing • Balcony rail and area cleaning • Cleaning doors and the inside of cabinets and drawers • Vacuuming and mopping floors • Wiping down baseboards • Dusting all surfaces and fixtures • Cleaning kitchen appliances and cabinets inside and out • Cleaning sinks, showers, and countertops

Estimated time for this service is up to 12 hours.

No, this service does not include cleaning or washing of your walls, or window exteriors.

Move in or out cleaning service includes a more detailed cleaning, touching more areas of the home such as cleaning behind appliances. Plus additional tasks such as washing of interior windows, bathroom and kitchen steam cleaning, cleaning of cabinets, drawers, doors, floor scrubbing and AC vents etc.

If you need to change the scope of work or add extra materials/parts to fulfill your request, please discuss the changes and the additional amount required with the service provider/ TelusCare then Pay them the Total amount including additional amount after the service is completed.

• Draining water from the water tank • Dislodge and remove the residues inside the tank • Scrub, pressure-wash and disinfect all tank surfaces • Dry and refill the tank • A report on your water tank’s condition before and after the cleaning service

It is recommended to clean your tank every 6 to 12 months if this is your personal supply and only has a low degree of contaminants.

You can use your water straight after the service is completed.

It is important to clean your water tank on a regular basis, about once a year is best. ... Tanks need be regularly cleaned, but unfortunately many people do not know how to keep water tanks clean. Over time sludge or sediment may build up, which can contaminate your water and cause illness.

• A thorough inspection of air ducts • Removal of dirt, debris, and contaminants • Cleaning and sanitization of air ducts using duct cleaning machines • Reassembly and clean up • Wiping work area with spray sanitizer or disinfecting wipes

It is recommended that cleaning your home’s air ducts every three to five years. Homeowners with children, pets, respiratory issues, or a compromised immune system may want to get their HVAC duct system cleaned more often. A system with better filtration will need to be cleaned less frequently. Please note that this is a routine service for maintaining your AC lifespan and not to solve any issues/malfunction with your AC.

AC Duct Cleaning is the cleaning of HVAC/Central AC system ducts, while AC Deep Cleaning is for the cleaning of indoor and outdoor AC unit coils.

The number of units for a central AC is equal to the number of controller units/thermostats found in your home. As an example, a 1BR apartment will usually have 1 thermostat for changing temperature for the whole apartment, meaning that this apartment has 1 AC unit only.

A. TelusCare gives you a chance to compare and choose from the best cleaning service providers in without a pause on one portal. Simply select the type of service and location, premises, schedule and hit calculate tab to get rates and the offers from various cleaning companies with real-time availability.

Yes, you can choose from office, warehouse and own company premises from the types of premises section to book for commercial cleaning services in . TelusCare helps you book reliable and professional cleaning services for both home and office.

Absolutely! You can certainly provide the keys of your house to the maid and leave the house stress free to focus on your personal agenda. However, we earnestly suggest that for your first house cleaning service, you should be present at home and guide the maid on your fundamental focus areas, along with giving her a full tour of the house. For subsequent cleaning bookings, you may either provide her the set of keys, which we take full responsibility and accountability of, or leave the keys under the mat or with the security personnel. In case when you are not present at home, we can always collect the payment at a later point, should you be a regular weekly or bi-weekly customer.

For any important info related to your service such as allergies or skin sensitivity to standard cleaning products please reach out to provider through Contact Provider button on your order page.

We shall provide the details of the babysitters/ nannies like name, photo, ID copies once the service has been confirmed.

You can reserve a Babysitters/ Nannies by calling the company directly or speaking with our team that you are confirming a booking.

Once your request is reviewed, you will receive an email with your Babysitters / Nannies profile and instructions. Then we will send you the invoice to provide the payment. Once payment is received, you will receive a confirmation email with the receipt and Babysitters / Nannies profile and details.

It is always our preference to book the same Babysitters/ Nannies. Please provide all of the dates and times with as much notice as possible so that the same Babysitters/ Nannies can be arranged. We will do our best to choose a Babysitters/ Nannies that generally has availability during those times however, we can never guarantee that the same staff will always be available specially when the Babysitters/ Nannies is sick or having an emergency.

We are able to accommodate most last-minute requests. We can usually have a Babysitters/ Nannies to your home, hotel or event within the allowance of 1.5 to 2 hours. There are additional fees when booking a Babysitters/ Nannies at the last minute. And we require a booking of minimum 6 hours, lesser than 6 hours will not accommodate a last minute request.

Your Babysitters/ Nannies will already have a description of your general expectations based on the information provided at the time of reservation. She will have a registration form for you to complete with your detailed expectations. It is also recommended to have your instructions and requests written or printed out for the Babysitters/ Nannies prior to her arrival. Please be detailed and remember that each family is different. We recommend scheduling the Babysitters/ Nannies to arrive at least 15 minutes before you have to leave to review and familiarize the Babysitters/ Nannies with your instructions.

Your Babysitters/ Nannies will bring a book or quietly work to do while the children are sleeping or napping. If you are in a hotel room, the Babysitters/ Nannies will sit quietly and until you arrive. TelusCare provides child care services only. Baby sitters will not clean nor do any domestic work outside of cleanup from the time they have spent with the children during the reservation.

Your Babysitters/ Nannies will bring a book or quietly work to do while the children are sleeping or napping. If you are in a hotel room, the Babysitters/ Nannies will sit quietly and until you arrive. TelusCare provides child care services only. Baby sitters will not clean nor do any domestic work outside of cleanup from the time they have spent with the children during the reservation. Please refer the duties and responsibilities of the Babysitter. Note that the Babysitters are assigned specially for the Baby like newborn/ infants/ toddlers and in a Live Out basis or as per booking. And the Nannies is assigned to do the mix of small house hold while they look after older kids either they are booked to Live Out or as per booking. Please refer on our services. All details are mentioned how you will get your very own Live out Baby sitter or Live out Nanny.

We value your referrals more than anything and will always make sure that your referrals are treated with the utmost priority and respect. However, please keep in mind that you have signed a contract that indicates you will not share your Babysitters/ Nannies phone number or personal information with any third party. This is for the safety of the staffs and to ensure the highest quality of services for your family. Note that the Babysitters are assigned specially for the Baby like newborn/ infants/ toddlers and in a Live Out basis or as per booking. And the Nannies is assigned to do the mix of small house hold while they look after older kids either they are booked to Live Out or as per booking. Please refer on our services. All details are mentioned how you will get your very own Live out Baby sitter or Live out Nanny.

Reservations must be booked directly with TelusCare only.

Babysitters will bring their own food. But, we strongly encourage providing a meal for your Babysitters/ Nannies. If your reservation is 8 hours or more, you are required to provide at least one meal for your Babysitters/ Nannies.

We are not giving medication, supervise medications or allow anyone not pre authorized by the client into the home or hotel room. In case of any fever or some viral causing sickness, we are only allowed to give when the Parent are away and needs to give the Medicine to ease the Fever, However we needs to be supervised and needs the Authorization from the parents with advise of the Pediatrician or Doctor

All our Babysitters/ Nannies are trained and responsible. Whenever they fall sick, or experienced some signs of fever, cough, colds or any sickness they notify us at the earliest and immediately we will send a replacement with the same caliber that matches your preference. The staff will do a short hand over of your Baby’s routine and preferences.

Invoices can be get in our system. You can pay through Cash, Debit Card, Credit Card, Bank transfer to TelusCare Company Account or to the service provider.

There is a difference between a nanny and a babysitter. While both play a role in supervising and caring for children when parents are away, a nanny is a daily fixture. Nannies will provide housework and are very involved in the children’s lives. Babysitters are short-term caretakers who are typically hired to watch the children for a set period. Babysitters often stay with children while their parents go on a date, or meet the children after-school if the parent has an appointment.

One of our most popular services is bi-weekly housekeeping (every two weeks). This may be the best option if you have a large family or several pets. Weekly cleaning is a better option if you entertain often, and they may need your home to always look its best.

Residential cleaning companies usually provide all their own cleaning supplies and equipment. This is because they are experts in the best use of their products, and they know that each customer has different needs. They have an entire catalog of items, each designed to get a specific job done safely and effectively.

Since we’re a comprehensive cleaning service for residential, commercial, and industrial properties, we understand that fixing accidentally damaged blinds after a house has been cleaned is probably not something you want to deal with. That’s why our maid service teams take any incidents seriously and notify us immediately so “we can make it right,” as our motto says. All of this is detailed in the form of both written notes left after cleaning, and phone calls made afterward to inform us of the damage sustained on the premises.

If something does go wrong, do let us know that you’re not happy. Our cleaning service values any feedback from our customers. Please describe to your cleaner the situation and let them know that our cleaning service did not meet your expectations, and we will come back to fix the issue at their earliest convenience.

Sanitizing is the process of applying chemicals or heat to remove germs from surfaces in order to reduce the risk of illness. Some things we sanitize include countertops, toys, and cutting boards, according to the Environmental Protection Agency (EPA). Disinfecting goes a step further than sanitizing something by killing viruses and bacteria with chemical agents.

The entire service will take about 1-2 hours, depending on the size of the premises. It is advisable that no person or pet enters the disinfected area for at least one (1) hour after our service has been rendered. The technicians who work to provide you with this particular service should enter wearing protective gear like shoe covers and a mask or a respirator. The rooms within your home should also be vacuumed prior to this being performed as well to remove as much dust and debris from your floors, carpets, and furniture as possible otherwise, the treatment may not be able to penetrate deep enough into your material to fully eliminate all traces of harmful bacteria.

High level: they come in contact with the mucous membrane. Intermediate level: some of the items will come in contact with the mucous membrane, and others are semicritical but do not come into contact with the mucous membrane. Lowest level: these items do not come in contact with either the mucous membrane or intact skin.

High level: they come in contact with the mucous membrane. Intermediate level: some of the items will come in contact with the mucous membrane, and others are semi-critical but do not come into contact with the mucous membrane. Lowest level: these items do not come in contact with either the mucous membrane or intact skin.

Depending on your usage your sofa needs to be clean. If your sofa is heavily used, for example it is in a commercial place, then cleaning it twice a year is necessary. For residential sofas, once a year is enough according to the best professional sofa cleaners.

Anything that you use on a daily basis needs to be clean not only for dust and dirt but for germs too.

All our professional sofa cleaning services providers use chemical free or mild chemical infused sofa cleaning liquids that doesn’t harm your sofa fabric and also not harmful to the environment.

Deep cleaning is necessary to make sure that every corner of your house is thoroughly cleaned. Moreover, it also helps your home look more attractive.

Deep cleaning is needed every two months at least to make sure that your home is free of any germs.

Our deep cleaning companies in Dubai need around 6-8 hours for a 3bhk house.

If your appointment falls on a holiday, we will speak to you & update you in advance as per the situation.

If you are booking a house cleaning session with materials, then you can enjoy utmost peace of mind and require no materials to be handed over to the maid. Our maid will carry all the key cleaning materials to ensure that you have a perfectly clean house. In case you do not want the maid to carry cleaning materials, we would request you to provide us the following cleaning items: • Vacuum cleaner • Cleaning equipment (mop & bucket, broom, dust brush & pan) • Multi-purpose Cleaning Spray • Cleaning products (toilet cleaners, general purpose cleaners, glass cleaners, detergents and grease solvents) • Sponges • Floor Cleaner • Duster (or dusting cloths of your choice) • Bleach • Lime scale Remover • Cleaning Cloths* (One each for – 1. Bathroom 2. Toilet 3. Kitchen 4. Other surfaces) • Furniture Polish*

• General dusting and mopping of accessible areas inside the house • Kitchen cleaning, trash removal and vessel washing • Linens changing and making up the beds • Bathroom cleaning • Interior window cleaning Home cleaning services include general cleaning tasks such as dusting, sweeping, vacuuming, mopping, dishes, and tidying up. They will also make the bed, do laundry, and iron your clothes if required. In addition to these tasks, our professional cleaners will also clean toilets, counters, bathtubs, showers, and kitchen appliances such as stovetops and fridges. If you have a patio or balcony, those will be thoroughly cleaned too along with interior windows. Our cleaners can also help you with basic organizing of your closets and kitchen cupboards.

• Vacuum cleaner • Cleaning equipment (mop & bucket, broom, dust brush & pan) • Multi-purpose Cleaning Spray • Cleaning products (toilet cleaners, general purpose cleaners, glass cleaners, detergents and grease solvents) • Sponges • Floor Cleaner • Duster (or dusting cloths of your choice) • Bleach • Lime scale Remover • Cleaning Cloths* (One each for – 1. Bathroom 2. Toilet 3. Kitchen 4. Other surfaces) • Furniture Polish*

If you need to change the scope of work or add extra materials/parts to fulfill your request, please discuss the changes and the additional amount required with the service provider/ TelusCare then Pay them the Total amount including additional amount after the service is completed.

Please contact us by writing us an email.

• All regular house cleaning tasks • Kitchen floor and walls tiles steam cleaning • Bathroom floor and walls tiles steam cleaning • Balcony rail and area cleaning • Cleaning doors and the inside of cabinets and drawers

Estimated time will depend in the premise area that need to be cleaned.

To move any kind of heavy furniture.

• For unoccupied premises, our deep cleaning service includes: • Dust/damp-wipe all doors and switches • Bathrooms and toilets: scrub floors, tiled walls, sanitary wares and fittings, clean mirrors • Kitchen: scrub floors, tiled walls, sink and worktops surfaces, wipe cabinets • Clean balcony and damp-wipe handrails • Clean A/C vents and skirting • Wash internal windows and frames • Scrub the hard floor in all the rooms

• Steam cleaning of kitchen walls tiles and floor • Cleaning of windows, ceiling and exhaust fans • Removal of dirt, grease and grime • Cleaning of gas hobs or burners and chimney hoods • Internal and external cleaning of storage cabinets • Cleaning of sink and washing zone • Cleaning of all stainless steel and chrome fittings • External cleaning of kitchen appliances

We will do everything possible to remove your stain, but there is a possibility it may not come out.

The cleaning team will bring the below listed materials: 1. heavy duty vacuums, 2. steam machines, 3. mops, 4. Clothes, 5. Cleaning soap and detergents for dishes, floors, glass, wooden surfaces and toilets.

None. All of our cleaning products are green. You can be sure that our cleaning services are safe for your children and pets.

No, deep cleaning service does not include floor scrubbing. Please book a Move In or Move Out service, if you require a deep cleaning service with the addition of floor scrubbing machines.

No, this service does not include cleaning or washing of your walls, or window exteriors.

Deep cleaning service includes a more detailed cleaning, touching more areas of the home such as cleaning behind appliances. Plus additional tasks such as washing of interior windows, bathroom and kitchen steam cleaning, cleaning of cabinets, drawers, doors, and AC vents etc.

For any important info related to your service such as allergies or skin sensitivity to standard cleaning products please reach out to TelusCare Support Team.

If you need to change the scope of work or add extra materials/parts to fulfill your request, please discuss the changes and the additional amount required with the service provider/ TelusCare then Pay them the Total amount including additional amount after the service is completed.

• Removal of dirt, debris and dust through dry vacuuming • Removal of stains and odors through wet vacuuming

Estimated time for this service is 2 hours per carpet. Please let the furniture dry for 24 hours after the service completion.

Yes. We can come and collect from you and return afterwards.

The pro will bring a specialized machine and carpet cleaning solutions.

In most cases your carpet will be dry in 3-6 hours. However this depends on the temperature in the room and the density of the fiber. Opening windows and increasing the heating will speed this process up.

We will do everything possible to remove your stain, but there is a possibility it may not come out.

For any important info related to your service such as allergies or skin sensitivity to standard cleaning products please reach out to provider through Contact Provider button on your order page.

We have a very high success rate in removing all spots and stains; however, we cannot give a guarantee. Our ability to remove stains and spots will depend on several factors including the nature of the spot and stain, how long it has been on the FABRIC and what cleaning chemicals have already been tried on. Usually the longer the spot and stains remained on the fabric, the harder it is to get them out. Also, the more chemicals already been tried on the fabric the more difficult it is for us to remove the spots.

None. All of our cleaning products are green. You can be sure that our cleaning services are safe for your children and pets.

• Removal of dirt, debris and dust through dry vacuuming • Removal of stains and odors through wet vacuuming • Ironing using a steam machine if required

Estimated time for this service is up to 1 hour per curtain. Please let the furniture dry for 24 hours after the service completion.

An average pair of curtains takes between 15 to 30mins to clean. An average blind takes between 10 to 20mins to clean.

Yes. All processes include both sides of curtains and blinds.

We will do everything possible to remove your stain, but there is a possibility it may not come out.

We will require electricity from you. It would also help if you could make sure our access to the curtains or blinds is clear and any items from the window seals have been removed.

No, the team will thoroughly clean the curtains while they are hung. Decorative curtains are given at most care to clean/sanitize without affecting the positions

For any important info related to your service such as allergies or skin sensitivity to standard cleaning products please reach out to TelusCare Support Team.

If you need to change the scope of work or add extra materials/parts to fulfill your request, please discuss the changes and the additional amount required with the service provider/ TelusCare then Pay them the Total amount including additional amount after the service is completed.

• Removal of dirt, debris and dust through dry vacuuming • Removal of stains and odors through wet vacuuming

Estimated time for the service is up to 2 hours per unit. Please let the mattress dry for 24 hours after the service completion.

All sweat, bacteria and dust mites live in your mattress and if you don’t clean it often it can lead to health-related problems.

Yes. It doesn’t matter how a new mattress is, it will collect an average of 2 million dust mites and other impurities within 6 months of use. Also, older mattresses can be restored to make them 100% healthy to sleep on after performing our treatment.

Yes. Our UVc device is equivalent to 48 hours of natural outdoor purification system of the sun and destroys microbes and bacteria that are causing bad odors.

We recommend having your mattress sanitized and your rugs and upholstery cleaned every 6 months. This should be increased to every 3 months if you or a member of your family suffers from asthma or dust mite allergies.

Domestic vacuums do not have the power to reach deep inside a mattress where dust mites and their faeces can go. Also, this will not adequately remove soils from your carpet. Try us to see and feel the difference!

A. If living in, i. private room and board, including private bath ii. Paid holidays, and four weeks of paid vacation per year iii. Use of vehicle, if driving is required iv. Home environment free of all safety and health hazards v. Accurate and detailed description of duties and responsibilities

There is a difference between a nanny and a babysitter. While both play a role in supervising and caring for children when parents are away, a nanny is a daily fixture. Nannies will provide housework and are very involved in the children’s lives. Babysitters are short-term caretakers who are typically hired to watch the children for a set period. Babysitters often stay with children while their parents go on a date, or meet the children after-school if the parent has an appointment

We shall provide the details of the babysitters/ nannies like name, photo, ID copies once the service has been confirmed.

You can reserve a Babysitters/ Nannies by calling the company directly or speaking with our team that you are confirming a booking.

Once your request is reviewed, you will receive an email with your Babysitters / Nannies profile and instructions. Then we will send you the invoice to provide the payment. Once payment is received, you will receive a confirmation email with the receipt and Babysitters / Nannies profile and details.

It is always our preference to book the same Babysitters/ Nannies. Please provide all of the dates and times with as much notice as possible so that the same Babysitters/ Nannies can be arranged. We will do our best to choose a Babysitters/ Nannies that generally has availability during those times however, we can never guarantee that the same staff will always be available specially when the Babysitters/ Nannies is sick or having an emergency.

Your Babysitters/ Nannies will already have a description of your general expectations based on the information provided at the time of reservation. She will have a registration form for you to complete with your detailed expectations. It is also recommended to have your instructions and requests written or printed out for the Babysitters/ Nannies prior to her arrival. Please be detailed and remember that each family is different. We recommend scheduling the Babysitters/ Nannies to arrive at least 15 minutes before you have to leave to review and familiarize the Babysitters/ Nannies with your instructions.

Your Babysitters/ Nannies will bring a book or quietly work to do while the children are sleeping or napping. If you are in a hotel room, the Babysitters/ Nannies will sit quietly and until you arrive. TelusCare provides child care services only. Baby sitters will not clean nor do any domestic work outside of cleanup from the time they have spent with the children during the reservation. Please refer the duties and responsibilities of the Babysitter. Note that the Babysitters are assigned specially for the Baby like newborn/ infants/ toddlers and in a Live Out basis or as per booking. And the Nannies is assigned to do the mix of small house hold while they look after older kids either they are booked to Live Out or as per booking. Please refer on our services. All details are mentioned how you will get your very own Live Out Baby sitter or Live Out Nanny.

Reservations must be booked directly with TelusCare only.

Babysitters will bring their own food. But, we strongly encourage providing a meal for your Babysitters/ Nannies. If your reservation is 8 hours or more, you are required to provide at least one meal for your Babysitters/ Nannies.

All our Babysitters/ Nannies are trained and responsible. Whenever they fall sick, or experienced some signs of fever, cough, colds or any sickness they notify us at the earliest and immediately we will send a replacement with the same caliber that matches your preference. The staff will do a short hand over of your Baby’s routine and preferences.

Our Accounts department will send you Tax Invoice through your email or WhatsApp number. You can pay through Cash, Debit Card, Credit Card, Bank transfer to TelusCare Company Account or Our Accounts Assistant will come to your home to collect the payment. All are available in the convenience of your own home. How can I cancel my booking? Cancellation and Refund Policy:- Cancellation Policy:- For a Long term or Monthly Contract, Cancellation should be 30 days ahead of time. If you have paid the service for the Month that you are in service and you suddenly cancelled the Service, we will not be liable for the refund or to pay back the service charge. In case the cancellation causes from the company side, we will be sending a replacement staff to complete your booking without refunding the outstanding service. If you are paying ahead or 30 days in advance and you cancelled the service, we will be liable to refund the advance payment that you have paid with a notice period of 30 days through bank transfer. Once we received the payment we will immediately send you the Receipt.

• Use of spray or fogger machine to mist disinfectant which is diluted in water to all furniture, rooms, and touch point areas in your home. The products require no rinse after application. • No cleaning included. How long does the service take? The average duration per service would be 30 minutes to more than an hour depending on the scope of the area.

In order to address the recent public health concerns, precautionary methods like home disinfection are implemented to kill 99.99% of viruses, bacteria and fungi including COVID19 to safeguard you and your family.

• General dusting and mopping of accessible areas inside the house • Kitchen cleaning, trash removal and vessel washing • Linens changing and making up the beds • Bathroom Cleaning • Interior window cleaning • Use of spray or fogger machine to mist disinfectant which is diluted in water to all furniture, rooms, and touchpoint areas in your home. The products require no rinse after application

Our Service Providers are licensed and approved by Dubai Municipality for disinfection services. BACOBAN, VITAL OXIDE, and ANOSAN are the most common disinfectants that are used. They are all Hospital Grade Disinfectants, EPA and Kills 99.999% of viruses, bacteria and germs. All chemicals being used on the service are approved by the Dubai Municipality and UAE Health Authority.

Yes, the disinfectant that are used is 100% child, pet, and environment friendly. It is Bio-safe and Eco-friendly, water-based solution, non-toxic and non-corrosive hospital-grade disinfectants that are approved by the Dubai Municipality. Proper ventilation is required during and after the service. The disinfectant used is self-absorbent hence there is no need for it to be wiped after the service.

No, we never use chemicals that are harmful for humans and pets.

Once in 6 months is the most advisable time duration.

• Kitchen floor and walls tiles cleaning • Shower/ toilet floor and walls tiles cleaning • Floor Scrubbing • Balcony rail and area cleaning • Cleaning doors and the inside of cabinets and drawers • Vacuuming and mopping floors • Wiping down baseboards • Dusting all surfaces and fixtures • Cleaning kitchen appliances and cabinets inside and out • Cleaning sinks, showers, and countertops

Estimated time for this service is up to 12 hours.

No, this service does not include cleaning or washing of your walls, or window exteriors.

Move in or out cleaning service includes a more detailed cleaning, touching more areas of the home such as cleaning behind appliances. Plus additional tasks such as washing of interior windows, bathroom and kitchen steam cleaning, cleaning of cabinets, drawers, doors, floor scrubbing and AC vents etc.

If you need to change the scope of work or add extra materials/parts to fulfill your request, please discuss the changes and the additional amount required with the service provider/ TelusCare then Pay them the Total amount including additional amount after the service is completed.

• Draining water from the water tank • Dislodge and remove the residues inside the tank • Scrub, pressure-wash and disinfect all tank surfaces • Dry and refill the tank • A report on your water tank’s condition before and after the cleaning service

It is recommended to clean your tank every 6 to 12 months if this is your personal supply and only has a low degree of contaminants.

You can use your water straight after the service is completed.

It is important to clean your water tank on a regular basis, about once a year is best. ... Tanks need be regularly cleaned, but unfortunately many people do not know how to keep water tanks clean. Over time sludge or sediment may build up, which can contaminate your water and cause illness.

• A thorough inspection of air ducts • Removal of dirt, debris, and contaminants • Cleaning and sanitization of air ducts using duct cleaning machines • Reassembly and clean up • Wiping work area with spray sanitizer or disinfecting wipes

It is recommended that cleaning your home’s air ducts every three to five years. Homeowners with children, pets, respiratory issues, or a compromised immune system may want to get their HVAC duct system cleaned more often. A system with better filtration will need to be cleaned less frequently. Please note that this is a routine service for maintaining your AC lifespan and not to solve any issues/malfunction with your AC.

AC Duct Cleaning is the cleaning of HVAC/Central AC system ducts, while AC Deep Cleaning is for the cleaning of indoor and outdoor AC unit coils.

The number of units for a central AC is equal to the number of controller units/thermostats found in your home. As an example, a 1BR apartment will usually have 1 thermostat for changing temperature for the whole apartment, meaning that this apartment has 1 AC unit only.

A. TelusCare gives you a chance to compare and choose from the best cleaning service providers in without a pause on one portal. Simply select the type of service and location, premises, schedule and hit calculate tab to get rates and the offers from various cleaning companies with real-time availability.

Yes, you can choose from office, warehouse and own company premises from the types of premises section to book for commercial cleaning services in . TelusCare helps you book reliable and professional cleaning services for both home and office.

Absolutely! You can certainly provide the keys of your house to the maid and leave the house stress free to focus on your personal agenda. However, we earnestly suggest that for your first house cleaning service, you should be present at home and guide the maid on your fundamental focus areas, along with giving her a full tour of the house. For subsequent cleaning bookings, you may either provide her the set of keys, which we take full responsibility and accountability of, or leave the keys under the mat or with the security personnel. In case when you are not present at home, we can always collect the payment at a later point, should you be a regular weekly or bi-weekly customer.

For any important info related to your service such as allergies or skin sensitivity to standard cleaning products please reach out to provider through Contact Provider button on your order page.

We shall provide the details of the babysitters/ nannies like name, photo, ID copies once the service has been confirmed.

You can reserve a Babysitters/ Nannies by calling the company directly or speaking with our team that you are confirming a booking.

Once your request is reviewed, you will receive an email with your Babysitters / Nannies profile and instructions. Then we will send you the invoice to provide the payment. Once payment is received, you will receive a confirmation email with the receipt and Babysitters / Nannies profile and details.

It is always our preference to book the same Babysitters/ Nannies. Please provide all of the dates and times with as much notice as possible so that the same Babysitters/ Nannies can be arranged. We will do our best to choose a Babysitters/ Nannies that generally has availability during those times however, we can never guarantee that the same staff will always be available specially when the Babysitters/ Nannies is sick or having an emergency.

We are able to accommodate most last-minute requests. We can usually have a Babysitters/ Nannies to your home, hotel or event within the allowance of 1.5 to 2 hours. There are additional fees when booking a Babysitters/ Nannies at the last minute. And we require a booking of minimum 6 hours, lesser than 6 hours will not accommodate a last minute request.

Your Babysitters/ Nannies will already have a description of your general expectations based on the information provided at the time of reservation. She will have a registration form for you to complete with your detailed expectations. It is also recommended to have your instructions and requests written or printed out for the Babysitters/ Nannies prior to her arrival. Please be detailed and remember that each family is different. We recommend scheduling the Babysitters/ Nannies to arrive at least 15 minutes before you have to leave to review and familiarize the Babysitters/ Nannies with your instructions.

Your Babysitters/ Nannies will bring a book or quietly work to do while the children are sleeping or napping. If you are in a hotel room, the Babysitters/ Nannies will sit quietly and until you arrive. TelusCare provides child care services only. Baby sitters will not clean nor do any domestic work outside of cleanup from the time they have spent with the children during the reservation.

Your Babysitters/ Nannies will bring a book or quietly work to do while the children are sleeping or napping. If you are in a hotel room, the Babysitters/ Nannies will sit quietly and until you arrive. TelusCare provides child care services only. Baby sitters will not clean nor do any domestic work outside of cleanup from the time they have spent with the children during the reservation. Please refer the duties and responsibilities of the Babysitter. Note that the Babysitters are assigned specially for the Baby like newborn/ infants/ toddlers and in a Live Out basis or as per booking. And the Nannies is assigned to do the mix of small house hold while they look after older kids either they are booked to Live Out or as per booking. Please refer on our services. All details are mentioned how you will get your very own Live out Baby sitter or Live out Nanny.

We value your referrals more than anything and will always make sure that your referrals are treated with the utmost priority and respect. However, please keep in mind that you have signed a contract that indicates you will not share your Babysitters/ Nannies phone number or personal information with any third party. This is for the safety of the staffs and to ensure the highest quality of services for your family. Note that the Babysitters are assigned specially for the Baby like newborn/ infants/ toddlers and in a Live Out basis or as per booking. And the Nannies is assigned to do the mix of small house hold while they look after older kids either they are booked to Live Out or as per booking. Please refer on our services. All details are mentioned how you will get your very own Live out Baby sitter or Live out Nanny.

Reservations must be booked directly with TelusCare only.

Babysitters will bring their own food. But, we strongly encourage providing a meal for your Babysitters/ Nannies. If your reservation is 8 hours or more, you are required to provide at least one meal for your Babysitters/ Nannies.

We are not giving medication, supervise medications or allow anyone not pre authorized by the client into the home or hotel room. In case of any fever or some viral causing sickness, we are only allowed to give when the Parent are away and needs to give the Medicine to ease the Fever, However we needs to be supervised and needs the Authorization from the parents with advise of the Pediatrician or Doctor

All our Babysitters/ Nannies are trained and responsible. Whenever they fall sick, or experienced some signs of fever, cough, colds or any sickness they notify us at the earliest and immediately we will send a replacement with the same caliber that matches your preference. The staff will do a short hand over of your Baby’s routine and preferences.

Invoices can be get in our system. You can pay through Cash, Debit Card, Credit Card, Bank transfer to TelusCare Company Account or to the service provider.

There is a difference between a nanny and a babysitter. While both play a role in supervising and caring for children when parents are away, a nanny is a daily fixture. Nannies will provide housework and are very involved in the children’s lives. Babysitters are short-term caretakers who are typically hired to watch the children for a set period. Babysitters often stay with children while their parents go on a date, or meet the children after-school if the parent has an appointment.

One of our most popular services is bi-weekly housekeeping (every two weeks). This may be the best option if you have a large family or several pets. Weekly cleaning is a better option if you entertain often, and they may need your home to always look its best.

Residential cleaning companies usually provide all their own cleaning supplies and equipment. This is because they are experts in the best use of their products, and they know that each customer has different needs. They have an entire catalog of items, each designed to get a specific job done safely and effectively.

Since we’re a comprehensive cleaning service for residential, commercial, and industrial properties, we understand that fixing accidentally damaged blinds after a house has been cleaned is probably not something you want to deal with. That’s why our maid service teams take any incidents seriously and notify us immediately so “we can make it right,” as our motto says. All of this is detailed in the form of both written notes left after cleaning, and phone calls made afterward to inform us of the damage sustained on the premises.

If something does go wrong, do let us know that you’re not happy. Our cleaning service values any feedback from our customers. Please describe to your cleaner the situation and let them know that our cleaning service did not meet your expectations, and we will come back to fix the issue at their earliest convenience.

Sanitizing is the process of applying chemicals or heat to remove germs from surfaces in order to reduce the risk of illness. Some things we sanitize include countertops, toys, and cutting boards, according to the Environmental Protection Agency (EPA). Disinfecting goes a step further than sanitizing something by killing viruses and bacteria with chemical agents.

The entire service will take about 1-2 hours, depending on the size of the premises. It is advisable that no person or pet enters the disinfected area for at least one (1) hour after our service has been rendered. The technicians who work to provide you with this particular service should enter wearing protective gear like shoe covers and a mask or a respirator. The rooms within your home should also be vacuumed prior to this being performed as well to remove as much dust and debris from your floors, carpets, and furniture as possible otherwise, the treatment may not be able to penetrate deep enough into your material to fully eliminate all traces of harmful bacteria.

High level: they come in contact with the mucous membrane. Intermediate level: some of the items will come in contact with the mucous membrane, and others are semicritical but do not come into contact with the mucous membrane. Lowest level: these items do not come in contact with either the mucous membrane or intact skin.

High level: they come in contact with the mucous membrane. Intermediate level: some of the items will come in contact with the mucous membrane, and others are semi-critical but do not come into contact with the mucous membrane. Lowest level: these items do not come in contact with either the mucous membrane or intact skin.

Depending on your usage your sofa needs to be clean. If your sofa is heavily used, for example it is in a commercial place, then cleaning it twice a year is necessary. For residential sofas, once a year is enough according to the best professional sofa cleaners.

Anything that you use on a daily basis needs to be clean not only for dust and dirt but for germs too.

All our professional sofa cleaning services providers use chemical free or mild chemical infused sofa cleaning liquids that doesn’t harm your sofa fabric and also not harmful to the environment.

Deep cleaning is necessary to make sure that every corner of your house is thoroughly cleaned. Moreover, it also helps your home look more attractive.

Deep cleaning is needed every two months at least to make sure that your home is free of any germs.

Our deep cleaning companies in Dubai need around 6-8 hours for a 3bhk house.

If your appointment falls on a holiday, we will speak to you & update you in advance as per the situation.

If you are booking a house cleaning session with materials, then you can enjoy utmost peace of mind and require no materials to be handed over to the maid. Our maid will carry all the key cleaning materials to ensure that you have a perfectly clean house. In case you do not want the maid to carry cleaning materials, we would request you to provide us the following cleaning items: • Vacuum cleaner • Cleaning equipment (mop & bucket, broom, dust brush & pan) • Multi-purpose Cleaning Spray • Cleaning products (toilet cleaners, general purpose cleaners, glass cleaners, detergents and grease solvents) • Sponges • Floor Cleaner • Duster (or dusting cloths of your choice) • Bleach • Lime scale Remover • Cleaning Cloths* (One each for – 1. Bathroom 2. Toilet 3. Kitchen 4. Other surfaces) • Furniture Polish*

• General dusting and mopping of accessible areas inside the house • Kitchen cleaning, trash removal and vessel washing • Linens changing and making up the beds • Bathroom cleaning • Interior window cleaning Home cleaning services include general cleaning tasks such as dusting, sweeping, vacuuming, mopping, dishes, and tidying up. They will also make the bed, do laundry, and iron your clothes if required. In addition to these tasks, our professional cleaners will also clean toilets, counters, bathtubs, showers, and kitchen appliances such as stovetops and fridges. If you have a patio or balcony, those will be thoroughly cleaned too along with interior windows. Our cleaners can also help you with basic organizing of your closets and kitchen cupboards.

• Vacuum cleaner • Cleaning equipment (mop & bucket, broom, dust brush & pan) • Multi-purpose Cleaning Spray • Cleaning products (toilet cleaners, general purpose cleaners, glass cleaners, detergents and grease solvents) • Sponges • Floor Cleaner • Duster (or dusting cloths of your choice) • Bleach • Lime scale Remover • Cleaning Cloths* (One each for – 1. Bathroom 2. Toilet 3. Kitchen 4. Other surfaces) • Furniture Polish*

If you need to change the scope of work or add extra materials/parts to fulfill your request, please discuss the changes and the additional amount required with the service provider/ TelusCare then Pay them the Total amount including additional amount after the service is completed.

Please contact us by writing us an email.

• All regular house cleaning tasks • Kitchen floor and walls tiles steam cleaning • Bathroom floor and walls tiles steam cleaning • Balcony rail and area cleaning • Cleaning doors and the inside of cabinets and drawers

Estimated time will depend in the premise area that need to be cleaned.

To move any kind of heavy furniture.

• For unoccupied premises, our deep cleaning service includes: • Dust/damp-wipe all doors and switches • Bathrooms and toilets: scrub floors, tiled walls, sanitary wares and fittings, clean mirrors • Kitchen: scrub floors, tiled walls, sink and worktops surfaces, wipe cabinets • Clean balcony and damp-wipe handrails • Clean A/C vents and skirting • Wash internal windows and frames • Scrub the hard floor in all the rooms

• Steam cleaning of kitchen walls tiles and floor • Cleaning of windows, ceiling and exhaust fans • Removal of dirt, grease and grime • Cleaning of gas hobs or burners and chimney hoods • Internal and external cleaning of storage cabinets • Cleaning of sink and washing zone • Cleaning of all stainless steel and chrome fittings • External cleaning of kitchen appliances

We will do everything possible to remove your stain, but there is a possibility it may not come out.

The cleaning team will bring the below listed materials: 1. heavy duty vacuums, 2. steam machines, 3. mops, 4. Clothes, 5. Cleaning soap and detergents for dishes, floors, glass, wooden surfaces and toilets.

None. All of our cleaning products are green. You can be sure that our cleaning services are safe for your children and pets.

No, deep cleaning service does not include floor scrubbing. Please book a Move In or Move Out service, if you require a deep cleaning service with the addition of floor scrubbing machines.

No, this service does not include cleaning or washing of your walls, or window exteriors.

Deep cleaning service includes a more detailed cleaning, touching more areas of the home such as cleaning behind appliances. Plus additional tasks such as washing of interior windows, bathroom and kitchen steam cleaning, cleaning of cabinets, drawers, doors, and AC vents etc.

For any important info related to your service such as allergies or skin sensitivity to standard cleaning products please reach out to TelusCare Support Team.

If you need to change the scope of work or add extra materials/parts to fulfill your request, please discuss the changes and the additional amount required with the service provider/ TelusCare then Pay them the Total amount including additional amount after the service is completed.

• Removal of dirt, debris and dust through dry vacuuming • Removal of stains and odors through wet vacuuming

Estimated time for this service is 2 hours per carpet. Please let the furniture dry for 24 hours after the service completion.

Yes. We can come and collect from you and return afterwards.

The pro will bring a specialized machine and carpet cleaning solutions.

In most cases your carpet will be dry in 3-6 hours. However this depends on the temperature in the room and the density of the fiber. Opening windows and increasing the heating will speed this process up.

We will do everything possible to remove your stain, but there is a possibility it may not come out.

For any important info related to your service such as allergies or skin sensitivity to standard cleaning products please reach out to provider through Contact Provider button on your order page.

We have a very high success rate in removing all spots and stains; however, we cannot give a guarantee. Our ability to remove stains and spots will depend on several factors including the nature of the spot and stain, how long it has been on the FABRIC and what cleaning chemicals have already been tried on. Usually the longer the spot and stains remained on the fabric, the harder it is to get them out. Also, the more chemicals already been tried on the fabric the more difficult it is for us to remove the spots.

None. All of our cleaning products are green. You can be sure that our cleaning services are safe for your children and pets.

• Removal of dirt, debris and dust through dry vacuuming • Removal of stains and odors through wet vacuuming • Ironing using a steam machine if required

Estimated time for this service is up to 1 hour per curtain. Please let the furniture dry for 24 hours after the service completion.

An average pair of curtains takes between 15 to 30mins to clean. An average blind takes between 10 to 20mins to clean.

Yes. All processes include both sides of curtains and blinds.

We will do everything possible to remove your stain, but there is a possibility it may not come out.

We will require electricity from you. It would also help if you could make sure our access to the curtains or blinds is clear and any items from the window seals have been removed.

No, the team will thoroughly clean the curtains while they are hung. Decorative curtains are given at most care to clean/sanitize without affecting the positions

For any important info related to your service such as allergies or skin sensitivity to standard cleaning products please reach out to TelusCare Support Team.

If you need to change the scope of work or add extra materials/parts to fulfill your request, please discuss the changes and the additional amount required with the service provider/ TelusCare then Pay them the Total amount including additional amount after the service is completed.

• Removal of dirt, debris and dust through dry vacuuming • Removal of stains and odors through wet vacuuming

Estimated time for the service is up to 2 hours per unit. Please let the mattress dry for 24 hours after the service completion.

All sweat, bacteria and dust mites live in your mattress and if you don’t clean it often it can lead to health-related problems.

Yes. It doesn’t matter how a new mattress is, it will collect an average of 2 million dust mites and other impurities within 6 months of use. Also, older mattresses can be restored to make them 100% healthy to sleep on after performing our treatment.

Yes. Our UVc device is equivalent to 48 hours of natural outdoor purification system of the sun and destroys microbes and bacteria that are causing bad odors.

We recommend having your mattress sanitized and your rugs and upholstery cleaned every 6 months. This should be increased to every 3 months if you or a member of your family suffers from asthma or dust mite allergies.

Domestic vacuums do not have the power to reach deep inside a mattress where dust mites and their faeces can go. Also, this will not adequately remove soils from your carpet. Try us to see and feel the difference!

A. If living in, i. private room and board, including private bath ii. Paid holidays, and four weeks of paid vacation per year iii. Use of vehicle, if driving is required iv. Home environment free of all safety and health hazards v. Accurate and detailed description of duties and responsibilities

There is a difference between a nanny and a babysitter. While both play a role in supervising and caring for children when parents are away, a nanny is a daily fixture. Nannies will provide housework and are very involved in the children’s lives. Babysitters are short-term caretakers who are typically hired to watch the children for a set period. Babysitters often stay with children while their parents go on a date, or meet the children after-school if the parent has an appointment

We shall provide the details of the babysitters/ nannies like name, photo, ID copies once the service has been confirmed.

You can reserve a Babysitters/ Nannies by calling the company directly or speaking with our team that you are confirming a booking.

Once your request is reviewed, you will receive an email with your Babysitters / Nannies profile and instructions. Then we will send you the invoice to provide the payment. Once payment is received, you will receive a confirmation email with the receipt and Babysitters / Nannies profile and details.

It is always our preference to book the same Babysitters/ Nannies. Please provide all of the dates and times with as much notice as possible so that the same Babysitters/ Nannies can be arranged. We will do our best to choose a Babysitters/ Nannies that generally has availability during those times however, we can never guarantee that the same staff will always be available specially when the Babysitters/ Nannies is sick or having an emergency.

Your Babysitters/ Nannies will already have a description of your general expectations based on the information provided at the time of reservation. She will have a registration form for you to complete with your detailed expectations. It is also recommended to have your instructions and requests written or printed out for the Babysitters/ Nannies prior to her arrival. Please be detailed and remember that each family is different. We recommend scheduling the Babysitters/ Nannies to arrive at least 15 minutes before you have to leave to review and familiarize the Babysitters/ Nannies with your instructions.

Your Babysitters/ Nannies will bring a book or quietly work to do while the children are sleeping or napping. If you are in a hotel room, the Babysitters/ Nannies will sit quietly and until you arrive. TelusCare provides child care services only. Baby sitters will not clean nor do any domestic work outside of cleanup from the time they have spent with the children during the reservation. Please refer the duties and responsibilities of the Babysitter. Note that the Babysitters are assigned specially for the Baby like newborn/ infants/ toddlers and in a Live Out basis or as per booking. And the Nannies is assigned to do the mix of small house hold while they look after older kids either they are booked to Live Out or as per booking. Please refer on our services. All details are mentioned how you will get your very own Live Out Baby sitter or Live Out Nanny.

Reservations must be booked directly with TelusCare only.

Babysitters will bring their own food. But, we strongly encourage providing a meal for your Babysitters/ Nannies. If your reservation is 8 hours or more, you are required to provide at least one meal for your Babysitters/ Nannies.

All our Babysitters/ Nannies are trained and responsible. Whenever they fall sick, or experienced some signs of fever, cough, colds or any sickness they notify us at the earliest and immediately we will send a replacement with the same caliber that matches your preference. The staff will do a short hand over of your Baby’s routine and preferences.

Our Accounts department will send you Tax Invoice through your email or WhatsApp number. You can pay through Cash, Debit Card, Credit Card, Bank transfer to TelusCare Company Account or Our Accounts Assistant will come to your home to collect the payment. All are available in the convenience of your own home. How can I cancel my booking? Cancellation and Refund Policy:- Cancellation Policy:- For a Long term or Monthly Contract, Cancellation should be 30 days ahead of time. If you have paid the service for the Month that you are in service and you suddenly cancelled the Service, we will not be liable for the refund or to pay back the service charge. In case the cancellation causes from the company side, we will be sending a replacement staff to complete your booking without refunding the outstanding service. If you are paying ahead or 30 days in advance and you cancelled the service, we will be liable to refund the advance payment that you have paid with a notice period of 30 days through bank transfer. Once we received the payment we will immediately send you the Receipt.

• Use of spray or fogger machine to mist disinfectant which is diluted in water to all furniture, rooms, and touch point areas in your home. The products require no rinse after application. • No cleaning included. How long does the service take? The average duration per service would be 30 minutes to more than an hour depending on the scope of the area.

In order to address the recent public health concerns, precautionary methods like home disinfection are implemented to kill 99.99% of viruses, bacteria and fungi including COVID19 to safeguard you and your family.

• General dusting and mopping of accessible areas inside the house • Kitchen cleaning, trash removal and vessel washing • Linens changing and making up the beds • Bathroom Cleaning • Interior window cleaning • Use of spray or fogger machine to mist disinfectant which is diluted in water to all furniture, rooms, and touchpoint areas in your home. The products require no rinse after application

Our Service Providers are licensed and approved by Dubai Municipality for disinfection services. BACOBAN, VITAL OXIDE, and ANOSAN are the most common disinfectants that are used. They are all Hospital Grade Disinfectants, EPA and Kills 99.999% of viruses, bacteria and germs. All chemicals being used on the service are approved by the Dubai Municipality and UAE Health Authority.

Yes, the disinfectant that are used is 100% child, pet, and environment friendly. It is Bio-safe and Eco-friendly, water-based solution, non-toxic and non-corrosive hospital-grade disinfectants that are approved by the Dubai Municipality. Proper ventilation is required during and after the service. The disinfectant used is self-absorbent hence there is no need for it to be wiped after the service.

No, we never use chemicals that are harmful for humans and pets.

Once in 6 months is the most advisable time duration.

• Kitchen floor and walls tiles cleaning • Shower/ toilet floor and walls tiles cleaning • Floor Scrubbing • Balcony rail and area cleaning • Cleaning doors and the inside of cabinets and drawers • Vacuuming and mopping floors • Wiping down baseboards • Dusting all surfaces and fixtures • Cleaning kitchen appliances and cabinets inside and out • Cleaning sinks, showers, and countertops

Estimated time for this service is up to 12 hours.

No, this service does not include cleaning or washing of your walls, or window exteriors.

Move in or out cleaning service includes a more detailed cleaning, touching more areas of the home such as cleaning behind appliances. Plus additional tasks such as washing of interior windows, bathroom and kitchen steam cleaning, cleaning of cabinets, drawers, doors, floor scrubbing and AC vents etc.

If you need to change the scope of work or add extra materials/parts to fulfill your request, please discuss the changes and the additional amount required with the service provider/ TelusCare then Pay them the Total amount including additional amount after the service is completed.

• Draining water from the water tank • Dislodge and remove the residues inside the tank • Scrub, pressure-wash and disinfect all tank surfaces • Dry and refill the tank • A report on your water tank’s condition before and after the cleaning service

It is recommended to clean your tank every 6 to 12 months if this is your personal supply and only has a low degree of contaminants.

You can use your water straight after the service is completed.

It is important to clean your water tank on a regular basis, about once a year is best. ... Tanks need be regularly cleaned, but unfortunately many people do not know how to keep water tanks clean. Over time sludge or sediment may build up, which can contaminate your water and cause illness.

• A thorough inspection of air ducts • Removal of dirt, debris, and contaminants • Cleaning and sanitization of air ducts using duct cleaning machines • Reassembly and clean up • Wiping work area with spray sanitizer or disinfecting wipes

It is recommended that cleaning your home’s air ducts every three to five years. Homeowners with children, pets, respiratory issues, or a compromised immune system may want to get their HVAC duct system cleaned more often. A system with better filtration will need to be cleaned less frequently. Please note that this is a routine service for maintaining your AC lifespan and not to solve any issues/malfunction with your AC.

AC Duct Cleaning is the cleaning of HVAC/Central AC system ducts, while AC Deep Cleaning is for the cleaning of indoor and outdoor AC unit coils.

The number of units for a central AC is equal to the number of controller units/thermostats found in your home. As an example, a 1BR apartment will usually have 1 thermostat for changing temperature for the whole apartment, meaning that this apartment has 1 AC unit only.

A. TelusCare gives you a chance to compare and choose from the best cleaning service providers in without a pause on one portal. Simply select the type of service and location, premises, schedule and hit calculate tab to get rates and the offers from various cleaning companies with real-time availability.

Yes, you can choose from office, warehouse and own company premises from the types of premises section to book for commercial cleaning services in . TelusCare helps you book reliable and professional cleaning services for both home and office.

Absolutely! You can certainly provide the keys of your house to the maid and leave the house stress free to focus on your personal agenda. However, we earnestly suggest that for your first house cleaning service, you should be present at home and guide the maid on your fundamental focus areas, along with giving her a full tour of the house. For subsequent cleaning bookings, you may either provide her the set of keys, which we take full responsibility and accountability of, or leave the keys under the mat or with the security personnel. In case when you are not present at home, we can always collect the payment at a later point, should you be a regular weekly or bi-weekly customer.

For any important info related to your service such as allergies or skin sensitivity to standard cleaning products please reach out to provider through Contact Provider button on your order page.

We shall provide the details of the babysitters/ nannies like name, photo, ID copies once the service has been confirmed.

You can reserve a Babysitters/ Nannies by calling the company directly or speaking with our team that you are confirming a booking.

Once your request is reviewed, you will receive an email with your Babysitters / Nannies profile and instructions. Then we will send you the invoice to provide the payment. Once payment is received, you will receive a confirmation email with the receipt and Babysitters / Nannies profile and details.

It is always our preference to book the same Babysitters/ Nannies. Please provide all of the dates and times with as much notice as possible so that the same Babysitters/ Nannies can be arranged. We will do our best to choose a Babysitters/ Nannies that generally has availability during those times however, we can never guarantee that the same staff will always be available specially when the Babysitters/ Nannies is sick or having an emergency.

We are able to accommodate most last-minute requests. We can usually have a Babysitters/ Nannies to your home, hotel or event within the allowance of 1.5 to 2 hours. There are additional fees when booking a Babysitters/ Nannies at the last minute. And we require a booking of minimum 6 hours, lesser than 6 hours will not accommodate a last minute request.

Your Babysitters/ Nannies will already have a description of your general expectations based on the information provided at the time of reservation. She will have a registration form for you to complete with your detailed expectations. It is also recommended to have your instructions and requests written or printed out for the Babysitters/ Nannies prior to her arrival. Please be detailed and remember that each family is different. We recommend scheduling the Babysitters/ Nannies to arrive at least 15 minutes before you have to leave to review and familiarize the Babysitters/ Nannies with your instructions.

Your Babysitters/ Nannies will bring a book or quietly work to do while the children are sleeping or napping. If you are in a hotel room, the Babysitters/ Nannies will sit quietly and until you arrive. TelusCare provides child care services only. Baby sitters will not clean nor do any domestic work outside of cleanup from the time they have spent with the children during the reservation.

Your Babysitters/ Nannies will bring a book or quietly work to do while the children are sleeping or napping. If you are in a hotel room, the Babysitters/ Nannies will sit quietly and until you arrive. TelusCare provides child care services only. Baby sitters will not clean nor do any domestic work outside of cleanup from the time they have spent with the children during the reservation. Please refer the duties and responsibilities of the Babysitter. Note that the Babysitters are assigned specially for the Baby like newborn/ infants/ toddlers and in a Live Out basis or as per booking. And the Nannies is assigned to do the mix of small house hold while they look after older kids either they are booked to Live Out or as per booking. Please refer on our services. All details are mentioned how you will get your very own Live out Baby sitter or Live out Nanny.

We value your referrals more than anything and will always make sure that your referrals are treated with the utmost priority and respect. However, please keep in mind that you have signed a contract that indicates you will not share your Babysitters/ Nannies phone number or personal information with any third party. This is for the safety of the staffs and to ensure the highest quality of services for your family. Note that the Babysitters are assigned specially for the Baby like newborn/ infants/ toddlers and in a Live Out basis or as per booking. And the Nannies is assigned to do the mix of small house hold while they look after older kids either they are booked to Live Out or as per booking. Please refer on our services. All details are mentioned how you will get your very own Live out Baby sitter or Live out Nanny.

Reservations must be booked directly with TelusCare only.

Babysitters will bring their own food. But, we strongly encourage providing a meal for your Babysitters/ Nannies. If your reservation is 8 hours or more, you are required to provide at least one meal for your Babysitters/ Nannies.

We are not giving medication, supervise medications or allow anyone not pre authorized by the client into the home or hotel room. In case of any fever or some viral causing sickness, we are only allowed to give when the Parent are away and needs to give the Medicine to ease the Fever, However we needs to be supervised and needs the Authorization from the parents with advise of the Pediatrician or Doctor

All our Babysitters/ Nannies are trained and responsible. Whenever they fall sick, or experienced some signs of fever, cough, colds or any sickness they notify us at the earliest and immediately we will send a replacement with the same caliber that matches your preference. The staff will do a short hand over of your Baby’s routine and preferences.

Invoices can be get in our system. You can pay through Cash, Debit Card, Credit Card, Bank transfer to TelusCare Company Account or to the service provider.

There is a difference between a nanny and a babysitter. While both play a role in supervising and caring for children when parents are away, a nanny is a daily fixture. Nannies will provide housework and are very involved in the children’s lives. Babysitters are short-term caretakers who are typically hired to watch the children for a set period. Babysitters often stay with children while their parents go on a date, or meet the children after-school if the parent has an appointment.

One of our most popular services is bi-weekly housekeeping (every two weeks). This may be the best option if you have a large family or several pets. Weekly cleaning is a better option if you entertain often, and they may need your home to always look its best.

Residential cleaning companies usually provide all their own cleaning supplies and equipment. This is because they are experts in the best use of their products, and they know that each customer has different needs. They have an entire catalog of items, each designed to get a specific job done safely and effectively.

Since we’re a comprehensive cleaning service for residential, commercial, and industrial properties, we understand that fixing accidentally damaged blinds after a house has been cleaned is probably not something you want to deal with. That’s why our maid service teams take any incidents seriously and notify us immediately so “we can make it right,” as our motto says. All of this is detailed in the form of both written notes left after cleaning, and phone calls made afterward to inform us of the damage sustained on the premises.

If something does go wrong, do let us know that you’re not happy. Our cleaning service values any feedback from our customers. Please describe to your cleaner the situation and let them know that our cleaning service did not meet your expectations, and we will come back to fix the issue at their earliest convenience.

Sanitizing is the process of applying chemicals or heat to remove germs from surfaces in order to reduce the risk of illness. Some things we sanitize include countertops, toys, and cutting boards, according to the Environmental Protection Agency (EPA). Disinfecting goes a step further than sanitizing something by killing viruses and bacteria with chemical agents.

The entire service will take about 1-2 hours, depending on the size of the premises. It is advisable that no person or pet enters the disinfected area for at least one (1) hour after our service has been rendered. The technicians who work to provide you with this particular service should enter wearing protective gear like shoe covers and a mask or a respirator. The rooms within your home should also be vacuumed prior to this being performed as well to remove as much dust and debris from your floors, carpets, and furniture as possible otherwise, the treatment may not be able to penetrate deep enough into your material to fully eliminate all traces of harmful bacteria.

High level: they come in contact with the mucous membrane. Intermediate level: some of the items will come in contact with the mucous membrane, and others are semicritical but do not come into contact with the mucous membrane. Lowest level: these items do not come in contact with either the mucous membrane or intact skin.

High level: they come in contact with the mucous membrane. Intermediate level: some of the items will come in contact with the mucous membrane, and others are semi-critical but do not come into contact with the mucous membrane. Lowest level: these items do not come in contact with either the mucous membrane or intact skin.

Depending on your usage your sofa needs to be clean. If your sofa is heavily used, for example it is in a commercial place, then cleaning it twice a year is necessary. For residential sofas, once a year is enough according to the best professional sofa cleaners.

Anything that you use on a daily basis needs to be clean not only for dust and dirt but for germs too.

All our professional sofa cleaning services providers use chemical free or mild chemical infused sofa cleaning liquids that doesn’t harm your sofa fabric and also not harmful to the environment.

Deep cleaning is necessary to make sure that every corner of your house is thoroughly cleaned. Moreover, it also helps your home look more attractive.

Deep cleaning is needed every two months at least to make sure that your home is free of any germs.

Our deep cleaning companies in Dubai need around 6-8 hours for a 3bhk house.

If your appointment falls on a holiday, we will speak to you & update you in advance as per the situation.

If you are booking a house cleaning session with materials, then you can enjoy utmost peace of mind and require no materials to be handed over to the maid. Our maid will carry all the key cleaning materials to ensure that you have a perfectly clean house. In case you do not want the maid to carry cleaning materials, we would request you to provide us the following cleaning items: • Vacuum cleaner • Cleaning equipment (mop & bucket, broom, dust brush & pan) • Multi-purpose Cleaning Spray • Cleaning products (toilet cleaners, general purpose cleaners, glass cleaners, detergents and grease solvents) • Sponges • Floor Cleaner • Duster (or dusting cloths of your choice) • Bleach • Lime scale Remover • Cleaning Cloths* (One each for – 1. Bathroom 2. Toilet 3. Kitchen 4. Other surfaces) • Furniture Polish*

• General dusting and mopping of accessible areas inside the house • Kitchen cleaning, trash removal and vessel washing • Linens changing and making up the beds • Bathroom cleaning • Interior window cleaning Home cleaning services include general cleaning tasks such as dusting, sweeping, vacuuming, mopping, dishes, and tidying up. They will also make the bed, do laundry, and iron your clothes if required. In addition to these tasks, our professional cleaners will also clean toilets, counters, bathtubs, showers, and kitchen appliances such as stovetops and fridges. If you have a patio or balcony, those will be thoroughly cleaned too along with interior windows. Our cleaners can also help you with basic organizing of your closets and kitchen cupboards.

• Vacuum cleaner • Cleaning equipment (mop & bucket, broom, dust brush & pan) • Multi-purpose Cleaning Spray • Cleaning products (toilet cleaners, general purpose cleaners, glass cleaners, detergents and grease solvents) • Sponges • Floor Cleaner • Duster (or dusting cloths of your choice) • Bleach • Lime scale Remover • Cleaning Cloths* (One each for – 1. Bathroom 2. Toilet 3. Kitchen 4. Other surfaces) • Furniture Polish*

If you need to change the scope of work or add extra materials/parts to fulfill your request,